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Client Experience Manager Jobs in Helotes, TX (NOW HIRING)

Cutter Aviation

CLIENT RELATIONSHIP MANAGER

San Antonio, TX · On-site

$65K - $70K/yr

Cutter Aviation is searching for an energetic and professional individual to manage client accounts ... Maintain and help create our customer-based maintenance experience at a high level. * Establish and ...

New

Tiffany

Team Manager - San Antonio

San Antonio, TX · On-site

Lead, model, and coach based on client feedback and elevate the Tiffany Experience. * Provide ... Manage efficient back of house and ensure consistency with established operational procedures.

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Helotes, TX

Client Experience Manager information

See Helotes, TX salary details

$24.1K

$49.9K

$90.2K

How much do client experience manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client experience manager in Helotes, TX is $49,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $52,800.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Helotes, TX look for?

The top searched job categories for Client Experience Manager jobs in Helotes, TX are:

What cities near Helotes, TX are hiring for Client Experience Manager jobs?

Cities near Helotes, TX with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Helotes, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $49,940 per year, or $24 per hour.

Client Experience Coordinator

Boerne, TX • On-site

The Guild Collective
See more jobs at The Guild Collectiveexternal

$17.25 - $23/hr

Full-time

Re-posted 3 days ago

Job description

Client Experience Coordinator

About The Guild Collective:

We are a family owned and operated construction company focusing on the top half of the home. At The Guild, we're committed to creating a workplace where every team member is valued beyond their job function. We believe in celebrating the unique contributions of each individual and fostering a culture of care and support. Our team is made up of coaches who have successfully helped other businesses establish thriving cultures, and we're excited to be growing quickly.

Here's what our employees have to say about working here:

  • "We are creating positive experiences in people's lives."
  • "You care not only about the work I do, but about me becoming a better person as well."
  • "I really enjoy the sense of family here."
  • "You take my ideas and unique contributions seriously."
  • "We take our values and purpose seriously."

Role Overview:

We are looking for a Client Experience Coordinator who will be the first point of contact for our clients, ensuring they feel valued and integrated from their very first interaction with us. Your role will be instrumental in creating incredible experiences for our clients at The Guild.

Key Responsibilities:

  • Lead Management:
  • Receive and manage incoming leads via email and phone.
  • Ensure timely follow-up with leads to schedule sales appointments.
  • CRM Management:
  • Enter and maintain accurate customer data in our CRM.
  • Track client interactions for effective future follow-ups.
  • Client Support:
  • Handle inquiries from existing clients, providing personalized attention to their project needs.
  • Address any concerns or questions promptly and professionally.
  • Experience Enhancement:
  • Ensure a high-quality experience for clients throughout their journey with The Guild.
  • Collaborate with team members to promote a seamless process and ongoing support.

We're Looking for Someone Who:

  • Loves working with people and building relationships.
  • Is organized and detail oriented.
  • Enjoys executing tasks efficiently.
  • Identifies with and embodies our culture and values.
  • Is passionate about delivering quality experiences from start to finish.
  • Has experience with Job Nimbus or other CRM systems (a plus).

Why Join Us?

If you value working in a supportive environment where you can truly make a difference in people's lives, we would love to talk to you. At The Guild Collective, we don't just talk about our valueswe live them every day.


Salary: 35K-45K depending on experience