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Client Experience Manager Jobs in Georgetown, TX

Snapchat

Manager, Client Partner, SMC

Austin, TX

$229K - $343K/yr

We're looking for a Manager, Client Partner to join our global Small and Medium Customers (SMC ... Experience working effectively with cross-functional teams and all levels of management * Ability ...

Snap, Inc.

Manager, Client Partner, SMC

Austin, TX

$229K - $343K/yr

We're looking for a Manager, Client Partner to join our global Small and Medium Customers (SMC ... Experience working effectively with cross-functional teams and all levels of management * Ability ...

Connection

Client Experience Specialist

Austin, TX · Remote

$22.84 - $28.89/hr

As a Client Experience Specialist , you'll play a critical role in delivering an exceptional ... Manage Orders with Accuracy and Efficiency: * Process high-volume order entry with a strong focus ...

PNC Bank

Client Experience Associate

Austin, TX

$14.25 - $19.75/hr

As a Client Experience Associate within PNC's Slaughter & South Congress Branch, you will be based ... We encourage candidates to connect with their recruiter and hiring manager to discuss workplace ...

H&R Block

Office Experience Manager

Austin, TX · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

H&R Block

Office Experience Manager

Pflugerville, TX · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

H&R Block

Office Experience Manager

Austin, TX · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

H&R Block

Office Experience Manager

Leander, TX · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

H&R Block

Office Experience Manager

Round Rock, TX · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

Nexora Talent

Client Experience Specialist (Remote)

Austin, TX · Remote

$16.75 - $22.25/hr

In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with ...

Kestra Holdings

Digital Experience Manager

Austin, TX · On-site

... client service. We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on innovation ...

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Showing results 1-20

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Georgetown, TX

Client Experience Manager information

See Georgetown, TX salary details

$26K

$54K

$97.6K

How much do client experience manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client experience manager in Georgetown, TX is $54,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $57,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What job categories do people searching Client Experience Manager jobs in Georgetown, TX look for? The top searched job categories for Client Experience Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Client Experience Manager jobs? Cities near Georgetown, TX with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Georgetown, TX as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $54,016 per year, or $26 per hour.

Client Experience Manager

SAGE INTEGRATION HOLDING S LLC

Austin, TX • On-site

$85K - $100K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description


SAGE Integration

Job Description

Effective Date: Jan 2026

Supersedes: Oct 2022

Job Title: Client Experience Manager

Reports To: Chief Operating Officer (COO)

Job Type: Full Time


Job Summary:


About Us:

Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making we ensure that innovation is not a department or an afterthought but as fundamental to doing business as turning on the lights.

Job Description:

The Client Experience Manager will be responsible for customer service and support functions for the national service and maintenance division US. Responsible for support strategies, policies, and programs such as inside sales, operations excellence, procurement, publisher program support, finance, and integration with field sales team.

Essential Functions:

  • Ability to read, analyze, and interpret construction contracts, construction drawings and specifications, common scientific and technical journals, financial reports, and legal documents.
  • Ability to effectively present information to upper management and public groups as necessary both in written and oral formats.
  • Communicates effectively in both oral and written English technical language, both in interpreting requirements and providing reports.
  • Should possess good customer service abilities and technical support, with refined grammar skills.
  • The position may require a lot of interaction with other departments and field employees and outside calls are frequently fielded and must be handled in a professional manner.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. On occasion the ability to interpret a variety of technical instructions in mathematical or diagram form.
  • Valid driver’s license with clean driving record
  • Must pass pre-employment drug screen and background investigation

Major Duties & Responsibilities:

  • Develops and implements operational strategies for national accounts
  • Establish national guidelines for the division to execute service
  • In charge of forecasting, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrections
  • Review and approve cost control reports, cost estimates and resources requirement forecast.
  • Review performance against operating plans and standards. Provide direction to subordinates regarding interpretation of results and approves changes in direction of plans
  • Overall Responsibility for hiring, developing, and evaluating the service team personnel
  • Provide guidelines for training needs
  • Initiate or suggest plans to motivate service team to achieve work goals
  • Improve the current processes and procedures
  • Responds to customer concerns to ensure highest level of satisfaction
  • Improve customer service quality results by studying, evaluating, and re-designing processes. Establishing and communicating service metrics, monitoring, and analyzing results, implementing changes
  • Coordinate and collaborate with other departments of the company in establishing and fulfilling responsibility
  • Establish guidelines for the regions to execute national maintenance contracts
  • Follow safe and secure practices to safeguard against injury, damage to property and protect confidential information
  • Some travel is required
  • Other duties as assigned

Physical Demands & Safety:

  • The essential functions of this position require the employee to frequently remain in a seated position; use hands and fingers to operate equipment, tools, and technology; reach with hands and arms; and communicate effectively in person, by phone, and other communication methods.
  • This position requires regular travel and walking on active construction sites, including navigating uneven terrain, climbing ladders, and accessing structures that are under construction.
  • The employee may occasionally be required to stand for extended periods and lift or move materials weighing up to 10 pounds on a regular basis and up to 25 pounds occasionally.
  • Work is performed in both an office environment and active construction sites. The office setting is generally quiet, while construction sites may involve moderate to high noise levels and exposure to typical construction conditions.
  • Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position.

Education:

  • High School Diploma Required
  • Associates or Higher Degree preferred

Skills & Experience:

  • At least 5-7 years’ experience managing a customer relations team, operations, and procurement function
  • A proven track record of developing service and support strategies and improving service within the security & telecom industry
  • Demonstrated success leading service to C-level customers, partners, and publishers.
  • Strong administrative skills, well-developed management skills in application of principles and leading people.
  • Proven ability to recruit and motivate personnel to balance staffing strength with profitability and growth

The Benefits:

  • Competitive pay
  • Paid vacations & holidays
  • Health benefits
  • Life insurance
  • 401(k) plan with employer match

Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.