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Client Experience Manager Jobs in Forney, TX (NOW HIRING)

Farther

Senior Client Experience Associate

Irving, TX · On-site

The Role As a Senior Client Experience Associate, you will play a key role in delivering a world ... Act as the key relationship manager for Farther advisors and clients by providing timely and ...

Michaels Stores, Inc.

FT CEM

Murphy, TX · On-site

Store - DFW-MURPHY, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...

Farther

Senior Client Experience Associate

Dallas, TX · On-site

The Role As a Senior Client Experience Associate, you will play a key role in delivering a world ... Act as the key relationship manager for Farther advisors and clients by providing timely and ...

Nexora Talent

Remote Client Experience Specialist

Dallas, TX · Remote

$16.75 - $22.25/hr

Strong organizational and time-management abilities. * Customer-focused mindset with attention to ... Interest in travel, tourism, hospitality, or client experience. * Self-motivated and comfortable ...

Nexora Talent

Client Experience Specialist (Remote)

Dallas, TX · Remote

$15.50 - $20.50/hr

In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with ...

JLL

Workplace Experience Manager

Dallas, TX · On-site

$85K - $105K/yr

Own client site leadership relationship; chair weekly, monthly and quarterly performance reviews ... Experience managing subcontractors including sourcing, score carding and corrective action

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Forney, TX

Client Experience Manager information

See Forney, TX salary details

$25.2K

$52.4K

$94.6K

How much do client experience manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client experience manager in Forney, TX is $52,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $55,400.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

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For Client Experience Manager jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Forney, TX look for?

The top searched job categories for Client Experience Manager jobs in Forney, TX are:

What cities near Forney, TX are hiring for Client Experience Manager jobs?

Cities near Forney, TX with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Forney, TX as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $52,373 per year, or $25.2 per hour.

Senior Client Experience Associate

Farther

Irving, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Support advisor and client onboarding, account opening, transfers, and ongoing requests by executing financial operations.

  • Act as the primary relationship manager for Farther advisors and clients, providing timely and accurate responses to inquiries.

  • Monitor client accounts, proactively address issues, and collaborate with Product, Engineering, custodians, and third-party vendors to improve the client experience.

Job description

Company Description

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther's founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We're backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you're the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

The Role 

As a Senior Client Experience Associate, you will play a key role in delivering a world-class wealth management experience for Farther advisors and clients. You'll support that exceptional client experience by flawlessly executing the financial operations required for advisor onboarding, client onboarding, ongoing requests, and any complex needs. You will work closely with our Product and Engineering teams to continually push the boundaries of wealth management. As a member of Farther's client experience team, this is an opportunity to have a huge impact – not just on the company, but on the entire wealthtech industry.

Your Impact 
  • Act as the key relationship manager for Farther advisors and clients by providing timely and accurate responses to inquiries via email, phone, and other communication channels
  • Assist clients with account opening, transfers, and other ongoing tasks – while also acting as a liaison with our custodians to confirm completion of requests 
  • Monitor client accounts and proactively address issues as they arise
  • Identify opportunities to improve the client experience function and work with the Product and Engineering teams and other team members to implement changes
  • Establish and maintain positive and effective relationships with Farther's advisors, custodians, and third-party vendors to ensure client satisfaction
The Ideal Match 
  • Bachelor's degree with 6+ years of previous work experience in a client-facing role within the financial services industry
  • Strong communication skills and the ability to build rapport with advisors and clients
  • Experience with custodial and wealth management platforms and CRM systems
  • Highly organized, with exceptional attention to detail 
  • Team player, with a positive attitude and a strong work ethic
  • Comfortable working in a fast-paced environment and the ability to prioritize multiple competing tasks
Bonus Points 
  • Comprehensive knowledge of financial products, including separately managed accounts (SMAs), and alternative investments
  • Passion for creating increased efficiencies within current operational processes for the business and servicing of clients
Why Join Us
  • Competitive comp package that rewards impact
  • Work alongside some of the brightest minds in fintech
  • Ground-floor opportunity at a fast-scaling startup
  • Chart your own growth path as we expand
  • Full health benefits + 401(k) matching & Roth IRA options
  • Unlimited PTO
Farther logo

About Farther

Sourced by ZipRecruiter

Farther is a new kind of financial institution: combining expert advisors and cutting-edge technology to deliver a comprehensive, tailored wealth management experience. Farther empowers advisors to deliver exceptional value to their clients -- on their own terms. We're here to help established advisors scale, providing everything they need to succeed from technology to client support and from marketing to mentoring. To deliver on that goal, we've reimagined what a wealth management platform delivers, allowing clients to easily find a financial advisor and communicate how and when they want, to customize, invest, and professionally manage their entire financial lives in one place, and to automatically squeeze more out of every hard-earned dollar to reduce their tax bills. In other words, we help our clients go Farther. Farther's founders are leaders and innovators from the private wealth industry and possess a unique mix of traditional wealth management, fintech, and technology production expertise. We're backed by top tier venture capital firms, fintech investors, and industry leaders. Joining Farther means joining a collaborative team of entrepreneurs and builders who are passionate about helping our clients and our teammates achieve more. If you're the type who breaks through walls to get things done the right way, we want to go farther with you.

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2019

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