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Client Services Manager Jobs in Forney, TX (NOW HIRING)

Smart AutoCare

Client Services Manager

Richardson, TX · On-site

Client Services Manager REPORTING TO: Senior VP of Sales Classification: Exempt Job Summary The Client Services Manager serves as the strategic and operational bridge between external Agency and ...

Urrly

Client Services Manager

Dallas, TX · Remote

$100K - $120K/yr

Client Services Manager Remote * Pay: $100,000-$120,000 + bonus * Schedule: Standard U.S. business hours * Own client outcomes end-to-end. Clear scope. Fast decisions. What you'll do * Lead day-to ...

Urrly

Client Services Manager

Dallas, TX · Remote

$100K - $120K/yr

Client Services Manager • Remote * Pay: $100,000-$120,000 + bonus * Schedule: Standard U.S. business hours * Own client outcomes end-to-end. Clear scope. Fast decisions. What you'll do * Lead day ...

Urrly

Client Services Manager (Remote)

Dallas, TX · Remote

$100K - $120K/yr

Client Services Manager Remote * Pay: $100,000$120,000 + bonus * Schedule: Standard U.S. business hours * Own client outcomes end-to-end. Clear scope. Fast decisions. What you'll do * Lead day-to-day ...

O'Neil Digital Solutions

Manager, Client Services

Plano, TX · On-site

$90K - $100K/yr

Client Services Manager Plano, TX (Hybrid - 4 Days Onsite Weekly) Full-Time Salary: $90,000 - $100,000 + 15% Bonus Opportunity About O'Neil Digital Solutions Founded in 1973, O'Neil Digital Solutions ...

TIAA

Client Services Manager II

Dallas, TX · On-site

$75K - $105K/yr

Client Services Manager II The Client Services Manager II (CSM II) works with business partners on the implementation of business plans and is responsible for structuring interaction, communication ...

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Client Services Manager information

See Forney, TX salary details

$31.5K

$63.4K

$114.9K

How much do client services manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client services manager in Forney, TX is $63,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $74,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Forney, TX? The most popular types of Client Services jobs in Forney, TX are:
What job categories do people searching Client Services Manager jobs in Forney, TX look for? The top searched job categories for Client Services Manager jobs in Forney, TX are:
What cities near Forney, TX are hiring for Client Services Manager jobs? Cities near Forney, TX with the most Client Services Manager job openings:
Client Services Manager jobs near you

Client Services Manager

Smart AutoCare

Richardson, TX • On-site

Full-time

Re-posted 6 days ago

Job description

DEPARTMENT: Sales
POSITION: Client Services Manager
REPORTING TO: Senior VP of Sales
Classification: Exempt
Job Summary
The Client Services Manager serves as the strategic and operational bridge between external Agency and Dealership partners and internal cross-functional teams. This role drives successful partner onboarding, full-lifecycle contract administration, and proactive account management. Acting as a central liaison, the Client Services Manager ensures operational efficiency, rigorous compliance, and sustained revenue growth by identifying expansion opportunities and maintaining high partner retention.
Primary Job Functions
  • Serve as the primary operational partner contact to deliver premium, high-touch support, conduct strategic account reviews, and ensure performance aligns with target revenue goals

  • Partner with sales teams to leverage account performance analytics, identifying expansion opportunities and driving initiatives to boost product penetration.

  • Lead cross-functional implementation and onboarding for new partners, establishing workflows and training programs that accelerate time-to-value.

  • Coordinate with external partners, internal business units, and leadership to resolve complex escalations, optimize processes, and ensure precise project execution.

  • Track and report on account health, contract status, and onboarding KPIs to maximize operational efficiency and long-term partner retention.

Minimum Qualifications
  • 4 - 7 years' experience in account management, client success or relationship management
  • Dealership experience in BDC Center or F&I is preferred
  • High School Diploma or GED required OR Bachelor's degree in business administration, Finance, Sales, or a related field

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