Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Foth is seeking a client-focused business development leader to grow and manage ...
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Foth is seeking a client-focused business development leader to grow and manage ...
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Foth is seeking a client-focused business development leader to grow and manage ...
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Foth is seeking a client-focused business development leader to grow and manage ...
The Manager, PMO - AI serves as a team manager while leading client-facing AI program governance ... Experience delivering complex, client-facing AI programs. * Strong understanding of AI/ML concepts ...
$18.25 - $24.50/hr
The coordinator independently manages cases, resolves vendor issues that may arise, and will ... The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ...
$18.25 - $24.50/hr
The coordinator independently manages cases, resolves vendor issues that may arise, and will ... The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ...
OR · On-site
$18.25 - $24.50/hr
The coordinator independently manages cases, resolves vendor issues that may arise, and will ... The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ...
OR · On-site
$18.25 - $24.50/hr
The coordinator independently manages cases, resolves vendor issues that may arise, and will ... The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ...
Client Experience Coordinator
Salem, OR · On-site
$20/hr
Client Experience Coordinator Oltre Castings & Design * Salem, Oregon $20 - $24 / hour, depending ... Manages multiple projects in parallel without dropping balls * Comfortable with web-based tools ...
Quick apply
Client Experience Coordinator
Salem, OR · On-site
$20/hr
Client Experience Coordinator Oltre Castings & Design * Salem, Oregon $20 - $24 / hour, depending ... Manages multiple projects in parallel without dropping balls * Comfortable with web-based tools ...
Client Experience Coordinator
Salem, OR · On-site
$20 - $24/hr
Client Experience Coordinator Oltre Castings & Design • Salem, Oregon $20 - $24 / hour, depending ... • Manages multiple projects in parallel without dropping balls • Comfortable with web-based ...
Client Experience Coordinator
Salem, OR · On-site
$20 - $24/hr
Client Experience Coordinator Oltre Castings & Design • Salem, Oregon $20 - $24 / hour, depending ... • Manages multiple projects in parallel without dropping balls • Comfortable with web-based ...
Client Experience Specialist I
Portland, OR · On-site
$18.75 - $23.50/hr
Client Experience Specialist The Hunter Douglas Retail Lead Network (a division of Hunter Douglas ... We manage all aspects of our clients' projects from the creative concept through the ordering ...
New
Client Experience Specialist I
Portland, OR · On-site
$18.75 - $23.50/hr
Client Experience Specialist The Hunter Douglas Retail Lead Network (a division of Hunter Douglas ... We manage all aspects of our clients' projects from the creative concept through the ordering ...
New
Client Experience Coordinator
Salem, OR · On-site
... Manages multiple projects in parallel without dropping balls Comfortable with web-based tools CRM, e-commerce, freight and shipping portals A plus: home-industry, design, or custom-product background;
Quick apply
Client Experience Coordinator
Salem, OR · On-site
... Manages multiple projects in parallel without dropping balls Comfortable with web-based tools CRM, e-commerce, freight and shipping portals A plus: home-industry, design, or custom-product background;
Davis Wright Tremaine LLP is looking for a Client Experience Assistant Legal Project Manager to join our team in our Seattle, Portland, San Francisco or Los Angeles offices. This position offers the ...
Davis Wright Tremaine LLP is looking for a Client Experience Assistant Legal Project Manager to join our team in our Seattle, Portland, San Francisco or Los Angeles offices. This position offers the ...
Client Experience Legal Project Coordinator
Portland, OR · On-site +1
$49K - $65K/yr
Project Management: * The Client Experience Team is responsible for managing numerous requests that affect the firm's legal teams, the client's legal operations team, and corresponding success ...
Client Experience Legal Project Coordinator
Portland, OR · On-site +1
$49K - $65K/yr
Project Management: * The Client Experience Team is responsible for managing numerous requests that affect the firm's legal teams, the client's legal operations team, and corresponding success ...
$128K - $160K/yr
The Manager, Client Support is accountable for day-to-day support operations,peopleleadership ... The actual base pay is dependent upon many factors, such as transferable skills, work experience ...
$128K - $160K/yr
The Manager, Client Support is accountable for day-to-day support operations,peopleleadership ... The actual base pay is dependent upon many factors, such as transferable skills, work experience ...
Be Seen First
Client Relationship Manager
OR · On-site
$80K - $85K/yr
CLIENT RELATIONSHIP MANAGER International Benefits Administrators (IBA) is a leading third-party ... Proactively identify opportunities to improve the client experience, plan performance, and overall ...
Quick apply
Be Seen First
Client Relationship Manager
OR · On-site
$80K - $85K/yr
CLIENT RELATIONSHIP MANAGER International Benefits Administrators (IBA) is a leading third-party ... Proactively identify opportunities to improve the client experience, plan performance, and overall ...
Client Success Manager
Portland, OR · Remote
Experience influencing internal and external stakeholders. * Experience managing programs across cross functional teams, building processes and coordinating client care. * Ability to work ...
Client Success Manager
Portland, OR · Remote
Experience influencing internal and external stakeholders. * Experience managing programs across cross functional teams, building processes and coordinating client care. * Ability to work ...
The Client Experience, Awareness and Launch (CEAL) Project Manager focuses on ensuring our clients and colleagues are aware, engaged and prepared as we launch new products, services, and channel ...
The Client Experience, Awareness and Launch (CEAL) Project Manager focuses on ensuring our clients and colleagues are aware, engaged and prepared as we launch new products, services, and channel ...
Director of Client Services
Portland, OR · On-site
The Director of Client Services is responsible for leading, developing, and continuously improving the Project Management function to ensure an exceptional client experience from job intake through ...
Director of Client Services
Portland, OR · On-site
The Director of Client Services is responsible for leading, developing, and continuously improving the Project Management function to ensure an exceptional client experience from job intake through ...
The Director of Client Services is responsible for leading, developing, and continuously improving the Project Management function to ensure an exceptional client experience from job intake through ...
The Director of Client Services is responsible for leading, developing, and continuously improving the Project Management function to ensure an exceptional client experience from job intake through ...
Senior Client Communications Manager
$80K - $105K/yr
Shape the client communication experience across the full lifecycle, from first impression through ... Build and manage client-facing communications across channels, including email, SMS, video, portal ...
Senior Client Communications Manager
$80K - $105K/yr
Shape the client communication experience across the full lifecycle, from first impression through ... Build and manage client-facing communications across channels, including email, SMS, video, portal ...
$86K - $113K/yr
Overview The Client Services Manager (CSM) serves as the main point of contact for clients and is ... Industry knowledge & experience - Understanding of healthcare claims adjudication and support ...
$86K - $113K/yr
Overview The Client Services Manager (CSM) serves as the main point of contact for clients and is ... Industry knowledge & experience - Understanding of healthcare claims adjudication and support ...
$86K - $113K/yr
Overview The Client Services Manager (CSM) serves as the main point of contact for clients and is ... Industry knowledge & experience - Understanding of healthcare claims adjudication and support ...
$86K - $113K/yr
Overview The Client Services Manager (CSM) serves as the main point of contact for clients and is ... Industry knowledge & experience - Understanding of healthcare claims adjudication and support ...
Client Experience Manager information
See Oregon salary details
$29.6K - $37K
19% of jobs
$40.7K is the 25th percentile. Wages below this are outliers.
$37K - $44.4K
12% of jobs
$44.4K - $51.8K
6% of jobs
The median wage is $57K / yr.
$51.8K - $59.2K
18% of jobs
$64.5K is the 75th percentile. Wages above this are outliers.
$59.2K - $66.6K
28% of jobs
$66.6K - $74K
6% of jobs
$74K - $81.4K
4% of jobs
$81.4K - $88.8K
3% of jobs
$88.8K - $96.2K
1% of jobs
$96.2K - $103.6K
1% of jobs
$103.6K - $111K
1% of jobs
$29.6K
$61.5K
$111K
How much do client experience manager jobs pay per year?
What is the difference between Client Experience Manager vs Customer Service Manager?
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?
What are the key skills and qualifications needed to thrive as a client experience manager?
What does a client experience manager do?
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.
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Job description
Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients' toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you. Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate!
Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites, including riverine, harbor, and floodplain. This role is ideal for an experienced professional who understands the intricate regulatory landscape governing contaminated sediment projects and can effectively guide clients through the challenges of remedial planning, design, construction oversight, and stakeholder engagement.
You will serve as a trusted advisor, partnering with multidisciplinary teams to shape remediation strategies, lead pursuits, and support clients managing legacy remediation challenges and broader environmental portfolios. This role combines client management, business development, and strategic planning.
Flexible work location (remote or office) with approximately 25% travel.
Primary Responsibilities:
- Business Development: Build and expand client relationships, generate opportunities, and close work to meet growth goals
- Proposals & Presentations: Develop compelling proposals and deliver client-focused presentations
- Client Management: Serve as primary point of contact, ensuring client satisfaction and long-term partnership success
- Strategic Advisory: Guide clients on risk, regulatory, and stakeholder considerations; position Foth as a trusted partner
- Project Collaboration: Partner with project managers to ensure successful project execution from pursuit through completion
- Regulatory Awareness: Maintain knowledge of contaminated sediment management regulations to support compliant, forward-looking solutions
- Strategic Planning: Contribute to internal market strategy and growth initiatives
- Technical Support: Participate in key remediation phases
- Team Development: Mentor team members and support a culture of continuous improvement
Required Qualifications:
- Bachelor's degree in Engineering, Environmental Science, Geology, or related field
- 10+ years of consulting experience
- Experience with contaminated sediment investigation and remedial design
- Client-facing project management and proposal development experience
Preferred Qualifications:
- 15+ years of consulting experience
- Proven success in building and maintaining client relationships
All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free. Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth's Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance. Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.
Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.
About Foth
Sourced by ZipRecruiter
Industry
Professional, scientific, and technical services
Company size
501 - 1,000 Employees
Headquarters location
De Pere, WI, US
Year founded
1938