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Client Experience Manager Jobs in Portland, OR (NOW HIRING)

Client Experience Specialist I

Portland, OR · On-site

$18.75 - $23.50/hr

Client Experience Specialist The Hunter Douglas Retail Lead Network (a division of Hunter Douglas ... We manage all aspects of our clients' projects from the creative concept through the ordering ...

New

Experience influencing internal and external stakeholders. * Experience managing programs across cross functional teams, building processes and coordinating client care. * Ability to work ...

The Director of Client Services is responsible for leading, developing, and continuously improving the Project Management function to ensure an exceptional client experience from job intake through ...

Key responsibilities include leading the Client Management Process and partnering across the enterprise to provide a Branded Client Experience, including access to the full array of Private Bank and ...

Successful candidates will possess strong project management experience, exceptional relationship-building skills, and the ability to manage demanding, high-visibility client engagements in a fast ...

... client experience. The Client Logistics Manager leads by example, promotes a positive and ... accountable work environment, and continuously looks for opportunities to improve safety ...

... client experience. The Client Logistics Manager leads by example, promotes a positive and ... accountable work environment, and continuously looks for opportunities to improve safety ...

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Showing results 1-20

Client Experience Manager information

See Portland, OR salary details

$29.7K

$61.7K

$111.4K

How much do client experience manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client experience manager in Portland, OR is $61,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $65,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the most commonly searched types of Client Experience jobs in Portland, OR? The most popular types of Client Experience jobs in Portland, OR are:
What job categories do people searching Client Experience Manager jobs in Portland, OR look for? The top searched job categories for Client Experience Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Client Experience Manager jobs? Cities near Portland, OR with the most Client Experience Manager job openings:
Infographic showing various Client Experience Manager job openings in Portland, OR as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,654 per year, or $29.6 per hour.

Client Manager - Contaminated Sediment

Foth

Clackamas, OR • On-site

Other

Posted 24 days ago


Job description

Business Development Leader

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients' toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you. Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate!

Foth is seeking a client-focused business development leader to grow and manage strategic relationships focused on contaminated sediment sites, including riverine, harbor, and floodplain. This role is ideal for an experienced professional who understands the intricate regulatory landscape governing contaminated sediment projects and can effectively guide clients through the challenges of remedial planning, design, construction oversight, and stakeholder engagement.

You will serve as a trusted advisor, partnering with multidisciplinary teams to shape remediation strategies, lead pursuits, and support clients managing legacy remediation challenges and broader environmental portfolios. This role combines client management, business development, and strategic planning.

Flexible work location (remote or office) with approximately 25% travel.

Primary Responsibilities:

  • Business Development: Build and expand client relationships, generate opportunities, and close work to meet growth goals
  • Proposals & Presentations: Develop compelling proposals and deliver client-focused presentations
  • Client Management: Serve as primary point of contact, ensuring client satisfaction and long-term partnership success
  • Strategic Advisory: Guide clients on risk, regulatory, and stakeholder considerations; position Foth as a trusted partner
  • Project Collaboration: Partner with project managers to ensure successful project execution from pursuit through completion
  • Regulatory Awareness: Maintain knowledge of contaminated sediment management regulations to support compliant, forward-looking solutions
  • Strategic Planning: Contribute to internal market strategy and growth initiatives
  • Technical Support: Participate in key remediation phases
  • Team Development: Mentor team members and support a culture of continuous improvement

Required Qualifications:

  • Bachelor's degree in Engineering, Environmental Science, Geology, or related field
  • 10+ years of consulting experience
  • Experience with contaminated sediment investigation and remedial design
  • Client-facing project management and proposal development experience

Preferred Qualifications:

  • 15+ years of consulting experience
  • Proven success in building and maintaining client relationships

All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free. Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth's Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance. Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.

Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.