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Client Experience Manager Jobs in Nevada (NOW HIRING)

Socket.dev

Client Experience Manager

Henderson, NV · On-site

$80 - $100/hr

The Client Experience Manager will identify opportunities for improvement, coordinate cosmetic updates and repairs, manage onboard inventory, and work closely with Flight Operations, Ground ...

Stord

Customer Experience Manager

Las Vegas, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Stord, Inc.

Customer Experience Manager

Reno, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Stord, Inc.

Customer Experience Manager

Las Vegas, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Stord

Customer Experience Manager

Reno, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Stord

Customer Experience Manager

Las Vegas, NV

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Nevada

Client Experience Manager information

See Nevada salary details

$28.5K

$59.2K

$106.9K

How much do client experience manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client experience manager in Nevada is $59,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $62,600.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are the most commonly searched types of Client Experience jobs in Nevada?

The most popular types of Client Experience jobs in Nevada are:

What are popular job titles related to Client Experience Manager jobs in Nevada?

For Client Experience Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Nevada look for?

The top searched job categories for Client Experience Manager jobs in Nevada are:

What cities in Nevada are hiring for Client Experience Manager jobs?

Cities in Nevada with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,201 per year, or $28.5 per hour.

Client Experience Manager

Thrive Aviation

Henderson, NV • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Conduct regular audits and inspections of aircraft to ensure standards are met.

  • Identify, coordinate, and oversee cosmetic updates, repairs, and maintenance to improve aircraft presentation and client experience.

  • Manage onboard inventory levels, order supplies, and coordinate with vendors to ensure optimal stock and quality.

Job description

Thrive Aviation is seeking a detail-oriented and highly organized Client Experience Manager to oversee the consistency, presentation, and overall client experience across our aircraft fleet.
This role will be responsible for regularly auditing aircraft to ensure each one meets Thrive's standards for cleanliness, appearance, amenities, inventory, and presentation. The Client Experience Manager will identify opportunities for improvement, coordinate cosmetic updates and repairs, manage onboard inventory, and work closely with Flight Operations, Ground Operations, Maintenance, Cabin Attendants, and other teams to ensure our aircraft consistently deliver the experience our clients expect.
The ideal candidate has a strong eye for detail, takes pride in presentation, is highly organized, and enjoys finding ways to make an already great experience even better.
Requirements
  • Conduct regular audits and inspections of aircraft throughout the fleet.
  • Ensure consistency across aircraft regarding onboard amenities, including:
  • Blankets and pillows
  • Dishes, glassware, and flatware
  • Linens and towels
  • Food and beverage supplies
  • Client amenities and supplies
  • Safety and presentation-related items
  • Maintain and update fleet standards and checklists.
  • Identify inconsistencies, deficiencies, and opportunities for improvement.
  • Track findings and follow up to ensure issues are resolved.
  • Monitor the overall cosmetic condition and presentation of aircraft interiors.
  • Identify items requiring repair, replacement, refurbishment, or general cosmetic improvement.
  • Partner with Maintenance and Operations to coordinate cosmetic work and ensure completion.
  • Maintain a running list of aircraft appearance projects and prioritize based on client impact and operational needs.
  • Make recommendations for upgrades that improve the overall client experience.
  • Maintain appropriate inventory levels of onboard supplies and amenities.
  • Order and replenish stock as needed.
  • Establish standardized inventory levels and par sheets by aircraft type.
  • Monitor usage and identify opportunities to improve purchasing efficiency.
  • Evaluate and recommend new products, amenities, and vendors.
  • Maintain relationships with vendors and coordinate orders and deliveries.
  • Continuously look for ways to elevate the onboard client experience.
  • Research trends, products, amenities, and best practices within private aviation and luxury hospitality.
  • Make recommendations for new products, services, and enhancements.
  • Help develop and maintain a consistent Thrive experience across the fleet.
  • Work closely with Flight Operations, Maintenance, Cabin Attendants, Pilots, and other operational teams.
  • Communicate aircraft deficiencies and follow up through completion.
  • Partner with crew members to understand recurring client requests and onboard needs.
  • Provide feedback and recommendations to leadership based on fleet audits and client experience observations.

Experience & Qualifications
The most successful candidate in the position will meet most, if not all, of the following criteria.
  • Bachelor's degree required.
  • At least two years of experience in Owner Services or account management; preferably in aviation or luxury products
  • Experience with FL3XX is preferred.
  • Solution oriented - presents a problem with a suggested solution.
  • Demonstrates strong leadership skills through taking accountability and ownership.
  • Proven to work effectively in a team environment or independently
  • Detail obsessed with a proven ability to prioritize multiple objectives in a changing environment.
  • The ability to communicate effectively verbally and in writing
  • Must work well under pressure and be able to multitask
  • Be willing to work during off-hours, weekends and holidays
  • Proficient in Microsoft Office, Demonstrate broad knowledge of the functional area.

Apply