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Client Experience Manager Jobs in Kentucky (NOW HIRING)

Isaiah House Inc

Client Support

Louisville, KY · On-site

... experience. Employees receive benefits that include: * Medical, dental, and vision insurance ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.

Isaiah House

Client Support

Louisville, KY · On-site

... experience. Employees receive benefits that include: * Medical, dental, and vision insurance ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.

Franklin Covey

Client Partner - Education

Frankfort, KY · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly * Proven track record of: * Consistently attaining or ...

Sports Clips

Licensed Salon Manager

Paducah, KY · On-site

$50K - $64K/yr

You'll get hands-on training, professional mentorship, and real-world experience managing daily operations, leading a team, and ensuring every client receives top-notch service. Why Join Sport Clips ...

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Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Kentucky

Client Experience Manager information

See Kentucky salary details

$24.3K

$50.5K

$91.2K

How much do client experience manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client experience manager in Kentucky is $50,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,400.00 and $53,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Kentucky? The most popular types of Client Experience jobs in Kentucky are:
What are popular job titles related to Client Experience Manager jobs in Kentucky? For Client Experience Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Kentucky look for? The top searched job categories for Client Experience Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Client Experience Manager jobs? Cities in Kentucky with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,493 per year, or $24.3 per hour.

Client Support

Isaiah House Inc

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Isaiah House rating

5.4

Company rating: 5.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description

Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of conduct. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, sex, disability, or any other status protected by applicable law.


The Client Support position is important to Isaiah House because it helps maintain a safe, structured, and supportive environment for clients during treatment. This role supports daily program operations by helping clients follow schedules, meet expectations, and remain connected to services. Their presence, communication, and follow-through help protect client safety, support staff teamwork, and improve the overall client experience.


Employees receive benefits that include:

  • Medical, dental, and vision insurance
  • Basic life insurance
  • 401(k) Option
  • Paid holidays
  • PTO after 90 Days

Additional Information:

  • Schedule: Full-time, Monday - Thursday 12:00pm - 10:30pm
  • Work Environment: On-site
  • Travel Requirements: Rarely, if any.


Physical Requirements:

  • Ability to perform the essential functions of the position with or without reasonable accommodation
  • Ability to stand, walk, sit, and move throughout the facility for extended periods.
  • Ability to monitor client activity and respond quickly to safety concerns or emergencies.
  • Ability to drive clients to appointments, intakes, discharges, or safe locations as needed.
  • Ability to assist with daily client routines, facility checks, and shift-related tasks.
  • Ability to occasionally lift, carry, push, or up to 50lbs and supplies.


Key Job Responsibilities:

  • Maintain structure and routine by guiding clients through their daily schedule.
  • Monitor client location, behavior, and safety to ensure program guidelines are followed.
  • Work closely with Programs and Medical staff to support client care and facility operations.
  • Transport clients to and from appointments, intakes, discharges, or safe locations when needed.
  • Keep paperwork, logs, and shift-related documentation accurate and up to date.

Requirements

Required Qaulifications:

  • High school diploma or equivalent preferred.
  • Valid Kentucky driver's license required.
  • Good verbal and written communication skills.
  • Conflict management skills.
  • Working knowledge of substance use disorder treatment preferred.
  • Ability to follow company policies, procedures, and program guidelines.
  • Ability to work independently and as part of a team in a client-focused environment.

What Isaiah House employees say

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