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Client Experience Intern Jobs in Kentucky (NOW HIRING)

Integrated Services Intern

Owensboro, KY

$14.75 - $19.75/hr

The intern will gain hands-on experience working with children, transitioning young adults, and ... Ensure the confidentiality of all customer and client records * Ensure documentation is completed ...

Integrated Services Intern

Owensboro, KY · On-site

$14.75 - $19.75/hr

The intern will gain hands-on experience working with children, transitioning young adults, and ... Ensure the confidentiality of all customer and client records * Ensure documentation is completed ...

Integrated Services Intern

Grayson, KY · On-site

$10.50 - $14.25/hr

The intern will gain hands-on experience working with children, transitioning young adults, and ... Ensure the confidentiality of all customer and client records * Ensure documentation is completed ...

Integrated Services Intern

Grayson, KY

$10.50 - $14.25/hr

The intern will gain hands-on experience working with children, transitioning young adults, and ... Ensure the confidentiality of all customer and client records * Ensure documentation is completed ...

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

These responsibilities may differ among accounts, depending on business necessities and client ... No experience required. Link to full What We Offer: * Flexible and supportive work environment, so ...

Advocacy Liaison Intern

Louisville, KY · On-site

$13.50 - $18/hr

The intern will gain practical work experience in the area of social work, case management, and ... Maintains up-to-date documentation on Client Track: Case notes and services. * Supports families ...

Advocacy Liaison Intern

Louisville, KY · On-site

$13.50 - $18/hr

The intern will gain practical work experience in the area of social work, case management, and ... Maintains up-to-date documentation on Client Track: Case notes and services. * Supports families ...

$14.75 - $19.50/hr

This is an excellent opportunity to build your portfolio while gaining experience in the ... Support the development of presentation materials for client pitches and industry events

$13 - $17.25/hr

This is an excellent opportunity to build your portfolio while gaining experience in the ... Support the development of presentation materials for client pitches and industry events

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Kentucky?

The most popular types of Client Experience jobs in Kentucky are:

Integrated Services Intern

NECCO

Owensboro, KY

$14.75 - $19.75/hr

Part-time

Re-posted 26 days ago


Job description

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys!

Position Summary:

Necco has an opportunity for an Integrated Services Intern. This role requires an educational component i.e. practicum, field experience, internship, or course credit hours. Integrated Services is a comprehensive program that encompasses foster care, independent living, and internal behavioral health services. The intern will gain hands-on experience working with children, transitioning young adults, and families across home, community and clinical settings.  This role will provide value to the company by supporting the service, programmatic, and administrative functions of the team.  The IS Intern serves as an extension of the program to provide an extra layer of service and support to children, families, and young adults Necco serves.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

 

 

Program Support

  •  Serve as a support system to the Program Director, direct service staff, and others as appropriate
  •  Serve as a support for program functions
  •  Complete administrative tasks as appropriate.
  •  Accept additional tasks from self-directed work team as appropriate.

Data Entry

  •  Ensure the confidentiality of all customer and client records
  •  Ensure documentation is completed in a timely and accurate manner.
  •  Utilize applicable databases entering appropriate information in an accurate and timely manner (i.e. intakes, respites, moves, home visits, and discharges).

Service Delivery

  •  Communicate in a responsible, courteous and professional manner with customers, clients and others as appropriate.
  •  Supervise customer or client activities as needed or required

Intern Specific

  • Develop a learning contract that marries the intern’s educational requirements with tasks and responsibilities of their position
  • Create an overarching internship project that benefits the intern as a learner and Necco

 

 

Corporate Citizen

  •  Practice Ruthless Pragmatism
  •  Engage in peer to peer feedback
  •  Know and Live the Necco Corporate Culture Principles
  •  Embody the 3 essential virtues of Humble, Hungry and Smart
  •  Drive your Evaluation Process
  •  Adhere to and contribute to the Necco meeting structure

Position Qualifications:

  •  Enrolled in an Educational Program with a course credit requirement or opportunity
  •  Minimum of 21 Years of Age
  •  High School Education (Degree Preferred)
  •  Valid Driver’s License
  •  Strong communication and organizational skills
  •  Successful completion of all required criminal background checks
  •  Auto Insurance 100/300/100

 At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.