ZipRecruiter

Log In

1

Client Engagement Manager Jobs in Decatur, IL (NOW HIRING)

Village Media Inc.

Community Lead

Decatur, IL · On-site

$62K/yr

Fostering Local Engagement and Economic Vitality The Village Media Community Lead believes that ... manager, and the commitment of a community organizer. At Village Media Ltd., our mission is to ...

Village Media Inc.

Community Lead

Decatur, IL · On-site

$62K/yr

Fostering Local Engagement and Economic Vitality The Village Media Community Lead believes that ... manager, and the commitment of a community organizer. At Village Media Ltd., our mission is to ...

Thrivent

Financial Advisor - Decatur

Decatur, IL · On-site

Make client appointments by leveraging your network and Thrivent's reputation, delivering award ... Well-being programs to help you manage your physical, emotional and financial health. * Gift ...

next page

Showing results 1-20

All JobsClient Engagement JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Decatur, IL

Client Engagement Manager information

See Decatur, IL salary details

$33.5K

$95.2K

$164.9K

How much do client engagement manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client engagement manager in Decatur, IL is $95,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $119,300.00 per year, depending on experience, location, and employer.

Is being an RM a stressful job?

A Client Engagement Manager role can be stressful due to managing client relationships, meeting targets, and handling multiple priorities. The job often requires strong communication skills, problem-solving, and the ability to work under pressure, which can contribute to stress levels depending on workload and organizational support.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media directors, advertising executives, and media agency leaders often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like media planning software and analytics platforms.

What are the key skills and qualifications needed to thrive as a Client Engagement Manager, and why are they important?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What is an engagement manager's salary?

An engagement manager's salary typically ranges from $80,000 to $150,000 annually, depending on experience, industry, and location. They often receive bonuses and benefits, and strong skills in client communication and project management can influence compensation.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

What are Client Engagement Managers?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What is the role of a client engagement manager?

A client engagement manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and retention. They coordinate communication, understand client needs, and work with internal teams to deliver solutions, often using CRM tools. The role requires excellent communication skills and a focus on customer success.

How does a Client Engagement Manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.
What are popular job titles related to Client Engagement Manager jobs in Decatur, IL? For Client Engagement Manager jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Client Engagement Manager jobs in Decatur, IL look for? The top searched job categories for Client Engagement Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Client Engagement Manager jobs? Cities near Decatur, IL with the most Client Engagement Manager job openings:
Client Engagement Manager jobs near you
Clinical Director, Crisis - Sign-On Bonus Eligible

Clinical Director, Crisis - Sign-On Bonus Eligible

Heritage Behavioral Health Center

Decatur, IL • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description


Clinical Director, Crisis & Access to Care Heritage Behavioral Health Center – Decatur, Illinois

Full-Time | Leadership Position | Certified Community Behavioral Health Clinic (CCBHC)

About Heritage Behavioral Health Center

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) serving individuals across a multi-county region in Central Illinois. We provide mental health and substance use treatment, crisis services, and recovery supports to anyone, anytime, and anywhere—ensuring compassionate care for individuals experiencing depression, anxiety, substance use, or other distressing symptoms.

We value our staff as our greatest asset, and we invest in creating a collaborative, growth-oriented workplace where innovation and high-quality care thrive.

Position Overview

Heritage is seeking a full-time Clinical Director to join our leadership team and oversee crisis and access-to-care programs. This influential role provides clinical leadership, staff training, operational coordination, and managerial oversight across multiple high-impact programs, including:

  • 24/7 Crisis Response Call Center
  • Open Access (Screening & Assessment)
  • Behavioral Health Urgent Care
  • 24/7 Mobile Crisis Response Team
  • 24/7 The Living Room (Crisis Respite)

This leader will promote a seamless, caring, same-day response for individuals seeking help—ensuring timely access to assessment, crisis intervention, counseling, and supportive services.

Key ResponsibilitiesLeadership & Program Oversight
  • Provide supervision and guidance to Program Managers overseeing crisis services and access to care.
  • Lead programs operating 24/7/365, ensuring high-quality, person-centered response.
  • Provide direct client care as needed during periods of high demand or staffing shortages.
Operational Excellence & Compliance
  • Optimize workflows across crisis and access programs to ensure timely engagement, assessment, and linkage to care.
  • Develop expertise in Mobile Crisis Response, CARES, The Living Room model, and CCBHC requirements.
  • Ensure all clinical activities meet agency standards and regulatory requirements, including Rule 132/140 and SUPR 2060/2090.
  • Operationalize programs to maintain high-quality service delivery and fiscal sustainability.
Staff Development & Training
  • Participate in hiring, onboarding, and mentoring new staff.
  • Provide training on assessments, crisis counseling, case management, and discharge planning.
  • Lead clinical case reviews and support continuous quality improvement.
Collaboration & Community Engagement
  • Maintain strong relationships with referral sources, community providers, hospitals, and first responders.
  • Strengthen internal collaboration across all clinical departments for coordinated treatment planning.
  • Participate in community events, coalitions, and statewide crisis system of care learning communities.
Knowledge, Skills & Abilities
  • Strong ability to engage individuals in behavioral health treatment
  • Leadership experience in programs operating 24/7/365
  • Flexibility and comfort working in fast-paced, evolving environments
  • Knowledge of behavioral health diagnoses and the DSM-5
  • Understanding of psychiatric, substance use, medical, and community resources
  • Ability to navigate and train staff in electronic health records
  • Strong communication, teamwork, decision-making, and problem-solving skills
  • Tolerance for ambiguity, uncertainty, and change
Education & Experience Requirements
  • Master’s degree in counseling, social work, psychology, or related human services field (required)
  • Credentialed licensure as LPC, LSW, LCPC, LCSW, or LMFT, or ability to obtain clinical licensure within 12 months
  • LPHA (LCSW, LCPC, LMFT) strongly preferred
  • Previous experience in crisis services and clinical/administrative supervision is required
  • Valid driver’s license, reliable transportation, and proof of automobile insurance required
Salary Range

$75,000 – $90,000 per year
(Commensurate with experience and licensure)

Sign On Bonus Eligible with one year commitment: $5000

Heritage’s Comprehensive Benefits Package
  • Generous vacation, sick, and personal leave
  • WELLNESS Days: 26 per year (every other Friday off, paid)
  • Paid holidays
  • Health Club/Fitness Reimbursement
  • Employee Assistance Program
  • Continuing education opportunities
  • Tuition assistance program
  • Agency-provided life insurance and short-term disability
  • Retirement plans: 401(k) and Roth
  • Optional health, dental, vision, FSA (health & dependent care), and supplemental life insurance
    • Health plan includes substantial agency contribution
  • National Health Service Corps site – eligible for federal student loan forgiveness (LCPC, LCSW, MD, APN, RN, CADC, LSW, LPC)
Join Our Mission

If you are a dynamic clinical leader committed to ensuring compassionate, high-quality crisis response services, we invite you to apply. Help us build a system where anyone in need can access support—anytime, anywhere.