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Client Engagement Manager Jobs in Decatur, IL (NOW HIRING)

... client matching to personalize your caseload, with support from a dedicated account manager to help ... Collaborate with clients to set and track goals, increasing engagement and accountability.

... growth and audience engagement. ***The pay range for this position is $20-$22 hourly based on ... Prepare sales materials, presentations, and client-facing documents * Enter and manage sales ...

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Client Engagement Manager information

See Decatur, IL salary details

$33.5K

$95.2K

$164.9K

How much do client engagement manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client engagement manager in Decatur, IL is $95,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $119,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Engagement Manager, and why are they important?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

What are Client Engagement Managers?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

How does a Client Engagement Manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.
What job categories do people searching Client Engagement Manager jobs in Decatur, IL look for? The top searched job categories for Client Engagement Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Client Engagement Manager jobs? Cities near Decatur, IL with the most Client Engagement Manager job openings:
Licensed Mental Health Therapist (Illinois)

Licensed Mental Health Therapist (Illinois)

SonderMind

Macon, IL

$77 - $105/hr

Full-time

Posted 14 days ago


Job description

SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools. We are seeking compassionate and highly skilled clinicians to join our expanding network, offering the flexibility to manage your own practice, bring your existing clients, and benefit from steady referrals.

At SonderMind, we believe there can’t be mental healthcare without mentally-strong clinicians. Our platform is designed to outsmart burnout and streamline your workflow, allowing you to focus on what matters most—your clients. We are committed to fostering relationship-driven care, providing ethically grounded, human-first tools that enhance outcomes and reduce administrative burdens.

Benefits of Joining SonderMind:

  • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance. Sessions can be conducted via telehealth or in-person.

  • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months.

  • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows.

  • Referrals and Practice Support: Seamlessly onboard your existing clients while receiving new referrals. Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties.

  • Absolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge.

  • Innovative AI-Powered Tools: Outsmart burnout and focus on what matters most—your clients. Our secure, clinically-developed AI tools eliminate administrative tasks and keep clients engaged between sessions. This includes:

    • AI Notes: Auto-generates editable, insurance-compliant clinical notes, saving you time and reducing documentation burden.

    • Session Takeaways: Extend your care between sessions by reviewing and sending client-friendly summaries of key insights.

    • Session Prep: Help clients clarify goals and focus areas before each session, ensuring you hit the ground running.

    • Goal Setting: Collaborate with clients to set and track goals, increasing engagement and accountability.

    • Treatment Plan: Easily align with clients on diagnoses, goals, and care plans in a clear, clinically grounded format.

    • Reflections: Clients can journal through AI-guided prompts between sessions, providing you with deeper context.

Requirements:

  • Master's degree or higher in counseling, psychology, social work, or a related field.

  • Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP).

Pay: $77-$105 per hour. Pay rates are based on the provider license type, session location, and session types.

*Please note that SonderMind does not provide office space; therapists are responsible for securing their own location for in-person sessions, but we can help connect you with other SonderMind therapists looking to share space.


SonderMind logo

About SonderMind

Sourced by ZipRecruiter

At SonderMind, we're changing the way people access, receive, and participate in mental health care. Joining SonderMind means joining a community of mental health professionals who are committed to making a difference in people's lives through personalized, evidence-based care.

Industry

Offices of mental health practitioners

Company size

201 - 500 Employees

Headquarters location

Denver, CO, US

Year founded

2014

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