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Client Engagement Manager Jobs in Chicago, IL (NOW HIRING)

Standish Management

Engagement Manager

Chicago, IL · On-site

$100K/yr

Maintain frequent client contact to keep abreast of ongoing fund activities Manage client expectations Manage engagement keeping in mind client needs, staff utilization and overall engagement ...

Standish Management

Engagement Manager

Chicago, IL · On-site

$100K/yr

Essential Functions: • Maintain frequent client contact to keep abreast of ongoing fund activities • Manage client expectations • Manage engagement keeping in mind client needs, staff ...

Red Chalk Group

Engagement Manager

Chicago, IL · On-site

The Engagement Manager will lead Red Chalk Group and client teams to develop unique and insightful findings related to the client's strategy and will synthesize findings in written communications and ...

Red Chalk Group

Engagement Manager

Chicago, IL · On-site

The Engagement Manager will lead Red Chalk Group and client teams to develop unique and insightful findings related to the client's strategy and will synthesize findings in written communications and ...

Hearst

Engagement Manager

Chicago, IL · On-site

About this job The Engagement Manager is a role that will join a team focused on driving digital ... Lead end-to-end the direction and day-to-day execution of client digital program, including ...

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All JobsClient Engagement JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Chicago, IL

Client Engagement Manager information

See Chicago, IL salary details

$35.5K

$101.1K

$175.1K

How much do client engagement manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client engagement manager in Chicago, IL is $101,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $126,700.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the most commonly searched types of Client Engagement jobs in Chicago, IL?

The most popular types of Client Engagement jobs in Chicago, IL are:

What are popular job titles related to Client Engagement Manager jobs in Chicago, IL?

For Client Engagement Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Chicago, IL look for?

The top searched job categories for Client Engagement Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Client Engagement Manager jobs?

Cities near Chicago, IL with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $101,080 per year, or $48.6 per hour.

Client Engagement Manager

Schaumburg, IL • On-site

Marsh & McLennan Companies, Inc.
See more jobs at Marsh & McLennan Companies, Inc.external

$90K - $169K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Company:
Marsh McLennan Agency
Description:
About Marsh McLennan Agency Midwest
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
A day in the life.
As our Client Engagement Manager, HR Consulting on the HR Consulting Center of Excellence team, you'll help drive our sales and client engagement efforts by balancing strategic leadership with hands-on execution. You'll support the Client Engagement Director by refining sales strategies, coaching the team, and improving processes that create a smooth experience for producers and clients. You'll lead sales intake and follow-up activities, maintain strong data integrity, and coordinate communication between internal teams and clients to ensure consistent execution and measurable value.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • 5+ years of experience working with professional services clients
  • 5+ years of experience in HR Consulting
  • 5+ years expertise in strategic, operational, and day-to-day human resources management functions
  • Proven track record of success in inside sales, with a minimum of 5 years of experience in sales leadership roles
  • Continuously evaluating and refining sales processes to improve efficiency, effectiveness, and overall client experience
  • Strong strategic thinking and analytical skills, with the ability to make data-driven decisions
  • Leading sales intake and follow-up processes, setting clear expectations with producers, service teams, clients, and HR Consulting team members

These additional qualifications are a plus, but not required to apply:
  • Bachelor's degree in business, marketing, or a related field
  • Proficiency using CRM software and sales analytics tools
  • Proficient in Excel or SmartSheet
  • Exceptional interpersonal skills, with the ability to build and maintain strong client relationships

A Great Place to Work. A Great Place to Perk.
Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:
  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://www.flipsnack.com/BB9CD8DD75E/limitless-opportunities
Follow us on social media to meet our colleagues and see what makes us tick:
  • https://www.instagram.com/lifeatmma_midwest/
  • https://www.facebook.com/MMAMidwest
  • https://x.com/MarshMMAMidwest
  • https://www.linkedin.com/company/marsh-mclennan-agency

#MMAMW
#LI-Hybrid
The applicable base salary range for this role is $90,900 to $169,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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