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Client Engagement Manager Jobs in Decatur, IL (NOW HIRING)

Tanisha Systems

Pinpoint Engineer

Decatur, IL

Regards Nirdosh Singh Sr. Account Manager | Tanisha Systems Inc. Phone: x 599 Email: [redacted ... We use a client-centric engagement model that combines local on-site and off-site resources with ...

Tanisha Systems

Pinpoint Engineer

Decatur, IL

Regards Nirdosh Singh Sr. Account Manager | Tanisha Systems Inc. Phone: x 599 Email: [redacted ... We use a client-centric engagement model that combines local on-site and off-site resources with ...

WESTCARE INC

Clinical Counselor (50272)

Lincoln, IL · On-site

$19.20 - $23.40/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement, including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Counselor (49109)

Lincoln, IL

$19.20 - $23.40/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Counselor (50074)

Lincoln, IL · On-site

$19.20 - $23.40/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Clinical Counselor (50273)

Lincoln, IL · On-site

$19.20 - $23.08/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement, including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Counselor (49109)

Lincoln, IL · On-site

$19.20 - $23.40/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Clinical Counselor (50273)

Lincoln, IL · On-site

$19.20 - $23.08/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement, including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Counselor (50074)

Lincoln, IL · On-site

$19.20 - $23.40/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Clinical Counselor (50272)

Lincoln, IL · On-site

$19.20 - $23.40/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement, including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Counselor (50276)

Lincoln, IL · On-site

$19.20 - $23/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement including therapeutic relationships, individual counseling, and brief interventions ...

WESTCARE INC

Counselor (50276)

Lincoln, IL

$19.20 - $23/hr

Complete assessment of each client with required assessment tools. * Initiate and sustain each ... engagement including therapeutic relationships, individual counseling, and brief interventions ...

Forvis Mazars

Director, Tax - 2236772

Decatur, IL · On-site

Champion client service excellence, acting as a trusted advisor and fostering long-term ... Mentor and manage tax professionals, providing coaching, performance feedback, and career ...

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Showing results 1-20

All JobsClient Engagement Manager JobsClient Engagement Manager Jobs in Decatur, IL

Client Engagement Manager information

See Decatur, IL salary details

$33.5K

$95.2K

$164.9K

How much do client engagement manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client engagement manager in Decatur, IL is $95,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $119,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Engagement Manager, and why are they important?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

What are Client Engagement Managers?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

How does a Client Engagement Manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.
What job categories do people searching Client Engagement Manager jobs in Decatur, IL look for? The top searched job categories for Client Engagement Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Client Engagement Manager jobs? Cities near Decatur, IL with the most Client Engagement Manager job openings:
Client Engagement Manager jobs near you
Community Support Specialist Veteran Focused

Community Support Specialist Veteran Focused

Heritage Behavioral Health Center

Decatur, IL • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 hours ago

Job description

Community Support Specialist – Veteran Focused

Salary:

  • High School or GED + 5 years’ experience: $23.00/hour + every other Friday paid off for wellness
  • Bachelor’s Degree: $25.00/hour + every other Friday paid off for wellness
  • Salary is based on education, experience, and licensure or certification

Schedule: Full-Time | Every other Friday off (paid wellness day) | Monday-Friday 8 am-5 pm

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

About Heritage Behavioral Health Center

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care – regardless of the position they hold.

Why You’ll Love Working Here:

  • Collaborative mission-driven work environment
  • Every other Friday off – paid wellness days
  • Competitive salaries aligned with state and national benchmarks
  • Loan forgiveness eligibility through NHSC

At Heritage, we believe in taking care of our staff’s needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!

Your Role:

Community Support Specialist – Veteran Focused

The Community Support Specialist (CSS) provides individualized, community-based behavioral health services to adults living with mental health and/or substance use challenges, with a specialized focus on serving Veterans.

This role combines structured Community Support services with Veteran-informed peer engagement. The CSS works primarily in clients’ homes and community settings to enhance independent functioning, promote recovery, and build stability in real-life environments. When serving Veterans, the specialist utilizes their understanding of military culture and recovery principles to foster engagement, build trust, and support navigation of VA and community systems.

The ideal candidate values flexibility, collaboration, and hands-on engagement, and is committed to helping individuals strengthen skills, increase self-sufficiency, and achieve meaningful recovery goals.

Core Responsibilities

Community-Based Service Delivery

  • Provide individualized, person-centered services designed to improve independent functioning in the community.
  • Deliver skill-building interventions in areas including:
    • Medication management support
    • Budgeting and financial literacy
    • Household management and organization
    • Meal planning and nutrition
    • Transportation use and community navigation
    • Healthcare coordination and appointment follow-through
    • Development of social and communication skills
  • Monitor mental health and substance use symptoms and support stabilization efforts.
  • Assist individuals in accessing housing, employment, benefits, and community resources.
  • Model healthy coping strategies, daily routines, and positive decision-making.
  • Coordinate care alongside a multidisciplinary treatment team.

Veteran-Informed Support (When Serving Veterans)

  • Demonstrate understanding of military culture and the unique experiences of Veterans.
  • Support Veterans in navigating VA services and community-based resources.
  • Promote engagement in behavioral health and recovery services.
  • Encourage self-advocacy, wellness planning, and resilience.
  • Provide culturally responsive services that honor the Veteran’s lived experience.

Knowledge, Skills, and Abilities:

  • Ability to work effectively with individuals with mental health and/or substance use diagnoses.
  • Strong understanding of recovery-oriented and person-centered practices.
  • Knowledge of community resources and social service systems.
  • Ability to engage individuals in home and community settings.
  • Strong communication, organization, and time-management skills.
  • Ability to work both independently and collaboratively within a team.
  • Ability to think clearly and respond appropriately in high-risk or emotional situations.
  • Comfort navigating electronic health record systems.


Qualifications

  • High School Diploma or GED required; Bachelor’s degree in a related field preferred.
  • Experience working with individuals with behavioral health challenges preferred.
  • Certified Recovery Support Specialist (CRSS) or willingness to obtain, if applicable.
  • Veteran status required
  • Valid driver’s license, reliable transportation, and proof of insurance required.


Heritage also offers the following with this position:

  • Generous Time Off: Vacation, sick, personal, and holiday leave
  • Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement
  • Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost.
  • Retirement: 401k and Roth
  • Professional Growth: Tuition assistance and continuing education opportunities
  • Loan Forgiveness: Eligible through the National Health Service Corp

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!