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Client Delivery Manager Jobs in Florida (NOW HIRING)

Thrive

Client Delivery Manager

Tampa, FL · On-site

Position Overview The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM ...

CEI

Client Delivery Partner - Disney

Orlando, FL

CEI is seeking a Client Delivery Partner to lead strategic delivery operations and account management activities for one of CEI's largest enterprise clients, Disney. This position was created to ...

NLP Logix

Agile Delivery Manager

Jacksonville, FL · On-site

Work on client-facing technology and data-driven delivery, including analytics, AI, machine ... Manage delivery execution for assigned client engagements, workstreams, or teams. * Coordinate ...

BMO Capital Markets

Client Delivery Associate

Tampa, FL

$50K - $82K/yr

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Take measured risks while protecting the bank by applying our Risk Management Framework in the ...

New

PYA P C

Client Delivery Coordinator

Tampa, FL · On-site

$17.75 - $23.75/hr

PYA is seeking a Client Delivery Coordinator to join its high-performing and privately-owned firm ... Manage and optimize new project set-up and other firm processes in Salesforce driving adoption and ...

Bank of Montreal

Client Delivery Associate

Tampa, FL · On-site

$50K - $82K/yr

... delivery of exceptional client experiences. Resolves client problems in a prompt and effective ... Take measured risks while protecting the bank by applying our Risk Management Framework in the ...

New

NLP Logix

Agile Delivery Manager

Jacksonville, FL · On-site

NLP Logix is seeking an Agile Delivery Manager to help drive successful client delivery across technology, analytics, AI, machine learning, and data-focused projects. This role combines Scrum Master ...

Infosys

Client Partner - Capital Markets

Tampa, FL · On-site

... Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client. • Balance different projects running for ...

Infosys

Client Partner - Capital Markets

Tampa, FL · On-site

... Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client. • Balance different projects running for ...

Aggne

Delivery Manager- USA

Tampa, FL · On-site

$120 - $150/hr

Client Satisfaction: Ensure that client expectations are met and exceeded in terms of project ... The Senior Delivery Manager should be monitoring and managing production support and issues and ...

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All JobsClient Delivery JobsClient Delivery Manager JobsClient Delivery Manager Jobs in Florida

Client Delivery Manager information

See Florida salary details

$37.7K

$70.5K

$95.7K

How much do client delivery manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client delivery manager in Florida is $70,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $89,700.00 per year, depending on experience, location, and employer.

How does a client delivery manager typically interact with cross-functional teams to ensure project success?

A Client Delivery Manager works closely with various departments such as sales, operations, IT, and customer support to coordinate project delivery and meet client expectations. They facilitate regular meetings, align team goals, and proactively address any roadblocks to maintain timelines and quality standards. Effective communication and collaboration are key, as they often serve as the primary liaison between the client and internal teams, ensuring everyone is aligned on objectives and deliverables.

What are the key skills and qualifications needed to thrive as a client delivery manager, and why are they important?

To thrive as a Client Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools like Jira or Asana, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you manage teams and build trust with clients. These competencies ensure projects are delivered on time, meet client expectations, and drive long-term business success.

What is the difference between Client Delivery Manager vs Project Coordinator?

AspectClient Delivery ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor’s degree; certifications are less common but may include CAPM or PMP
Work EnvironmentLeads client projects, manages teams, and ensures delivery successSupports project teams, schedules tasks, and tracks progress
Employer & Industry UsageUsed in consulting, IT, and service industries for client-facing rolesFound across industries for internal project support roles

The Client Delivery Manager focuses on overseeing the delivery of projects to clients, managing teams, and ensuring client satisfaction. In contrast, the Project Coordinator supports project planning and execution without direct client interaction. Both roles require strong organizational skills, but the Delivery Manager has a broader leadership and client-facing responsibility.

What are the most commonly searched types of Client Delivery jobs in Florida?

The most popular types of Client Delivery jobs in Florida are:

What are popular job titles related to Client Delivery Manager jobs in Florida?

For Client Delivery Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Delivery Manager jobs in Florida look for?

The top searched job categories for Client Delivery Manager jobs in Florida are:

What cities in Florida are hiring for Client Delivery Manager jobs?

Cities in Florida with the most Client Delivery Manager job openings:

Client Delivery Manager jobs near you
Infographic showing various Client Delivery Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $70,525 per year, or $33.9 per hour.

Client Delivery Manager

Thrive

Tampa, FL • On-site

Full-time

Re-posted 15 days ago

Job description

About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
  • Build strategic relationships with key client stakeholders.
  • Identify current pain points and desired outcomes affected by services under contract.
  • Provide measurable value to the customer (Value Realization).

Drive Customer Success Outcomes
  • Solve complex customer problems by partnering with Thrive resources to meet customer expectations.
  • Help customers optimize utilization of existing and available products and/or services.
  • Ensure best practice adoption across the customer environment.
  • Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
  • Manage contract P&L to deliver to expectations and improve year over year.
  • Expand revenue in accounts through opportunity identification.
  • Prepare and drive successful contract renewals.
  • Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation.

Oversee Activities
  • Manage customer onboarding activities.
  • Facilitate training and enablement.
  • Drive customer advocacy initiatives.
  • Manage and resolve escalations promptly.

Tools
  • ServiceNow Platform
  • CustomerGauge

Key Performance Indicators (KPIs)
  • NPS / CSAT
  • Retention
  • NRR / GRR (FY27)
  • Engagement (account activity, executive/POC engagement)

Qualifications
Skills
  • Customer relationship management
  • Business operations
  • Change management (end-to-end)
  • Process improvement
  • Project management (scoping, planning, milestone tracking, documentation)
  • Risk management

Attributes
  • Customer-centric attitude and proactive approach
  • Team player: capable of working with and across functional teams
  • Results oriented: takes accountability as customer advocate and Thrive business owner
  • Digitally fluent: understands basic AI and workflow principles
  • Active listener: attentive to both customer and internal partners
  • Learning agility: willing to advance current knowledge level

Experience
  • 5+ years of digital experience as a CDM (Managed Services experience a plus)
  • Strong general business acumen (financial/P&L acumen a plus)
  • ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
  • College degree preferred in a related field or commensurate work experience
  • General understanding of technology and managed services

Desired Behaviors
  • Teamwork: works well across customer and Thrive environments
  • Adaptability: embraces constant change
  • Honest and high integrity
  • Strong work ethic (dependable, confident)
  • Willingness to learn and continuously improve
  • Willingness to lean in (run to the fire)
  • Ownership and accountability
  • Initiative: proactive - acts without waiting to be told

Added Skills That Will Help
  • Agile methodology
  • Six Sigma

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