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Client Customer Manager Jobs in Raleigh, NC (NOW HIRING)

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Social Influence LLC

Customer Account Manager

Garner, NC · On-site

$75K/yr

Address and resolve client concerns, complaints, and service issues in a timely manner * Identify ... Strong understanding of customer relationship management and account support * Ability to manage ...

Lenovo

Client Representative II

Morrisville, NC

We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 ... Demonstrated territory management success using a portfolio or solutionsbased selling approach

Steer

Manager of Client Success

Raleigh, NC · Remote

AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role As the Manager of Client Success, you will lead our Customer Success Managers ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

We take a seat in our client's everyday operations to understand their people\'s goals, gaps, and ... Prior experience managing or leading customer support teams within a high-growth SaaS environment.

HirexHire

Customer Support Manager

Raleigh, NC · Remote

We take a seat in our client's everyday operations to understand their people's goals, gaps, and ... Prior experience managing or leading customer support teams within a high-growth SaaS environment.

defi AUTO LLC

Client Service Executive

Raleigh, NC · On-site

$82K - $117K/yr

... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... As a Client Service Executive within the Managed Servicing business, you operate in a highly ...

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Client Customer Manager information

See Raleigh, NC salary details

$57.8K

$68K

$76.3K

How much do client customer manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for client customer manager in Raleigh, NC is $68,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $72,900.00 per year, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What jobs pay 2000 a day?

For a Client Customer Manager, earning $2,000 a day typically requires senior-level experience, high-value client portfolios, or working in specialized industries such as finance, consulting, or technology. Such roles often involve complex negotiations, strategic planning, and may include performance-based bonuses or commissions. These high earnings are usually associated with executive or highly specialized positions rather than standard roles.

How much does a customer service manager make?

A customer service manager's average salary in Ohio is approximately $55,000 to $70,000 per year, depending on experience, industry, and company size. The role typically requires strong communication skills and leadership abilities, with some positions offering additional benefits or bonuses.

How does a Client Customer Manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

What job makes 10,000 a month without a degree?

A Client Customer Manager can potentially earn $10,000 a month through commissions, bonuses, and high-value client accounts, especially in sales-driven industries. Success in this role often depends on strong communication skills, industry knowledge, and building a robust client portfolio, with some positions offering performance-based compensation that can reach this level without a formal degree.

What are the key skills and qualifications needed to thrive as a Client Customer Manager, and why are they important?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What does a Client Customer Manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What are popular job titles related to Client Customer Manager jobs in Raleigh, NC? For Client Customer Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Customer Manager jobs in Raleigh, NC look for? The top searched job categories for Client Customer Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Customer Manager jobs? Cities near Raleigh, NC with the most Client Customer Manager job openings:
Client Customer Manager jobs near you

Client Experience Coordinator

Marpai Administrators LLC

Cary, NC • Remote

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (Marpai) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION:
The Client Experience Coordinator is responsible for providing client-related services. The Client Experience Coordinator will work in a fast-paced, dynamic work environment requiring adaptive, innovative, and flexible regarding our customers and clients.
WHAT YOU WILL BE DOING:
  • The Client Experience Coordinator interacts with multiple clients and is responsible for providing an exceptional client experience by managing daily interactions to resolve issues and provide ongoing service.
  • Member-centric service specialist- escalated member/provider outreach
  • Establish relationships with the key client contacts, and serve as a liaison between Customer Service (CS), Claims and Account Leads
  • Keep abreast of all operational processes and provide feedback on potential improvements
  • Serve as day-to-day internal resource for escalated client related issues- emphasis on escalated member issue resolution
  • Support the Account Leads in servicing clients on day-to-day tactical issues
  • Assist the Client Experience team in the onboarding of new clients
  • Triage issues and escalate to the Account Lead, as needed
  • Assist in identifying and ordering reporting as specified by Account Leads
  • Demonstrate continuous efforts to improve service offerings and programs
  • Subscribe to designated government regulatory update sources and participate in webinars
  • Keep management abreast of client and internal issues
  • Assist with any Account Management special project
  • Other duties as required

WHAT SUCCESS LOOKS LIKE
  • Increase client satisfaction
  • Consistently receive positive client and service satisfaction survey ratings
  • Key contributor in resolving client problems efficiently

WHAT DO YOU NEED
  • Minimum of Associates Degree preferred
  • Five or more years of direct experience with health plans
  • Project Management experience preferred
  • Prioritize and negotiate multidirectional communication for consensus
  • Commit to quality service
  • Understand shared leadership
  • Work cooperatively with people at all levels with respect and demonstrate the ability to respond appropriately in a variety of complex situations
  • Utilize technology in a proficient manner
  • Extensive knowledge of functional tasks performed within his/her department
  • Strong MS Office skills
  • Working knowledge of computers and related software packages
  • Demonstrate excellent organizational skills
  • Demonstrate excellent verbal and written communication skills, leadership and decision-making skills
  • Prioritize, research and make timely decisions
  • Demonstrate strong analytical skills and ability to report findings in an accurate manner

WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal

WHY WORK AT MARPAI?
We have great benefits:
  • Generous PTO
  • Medical and Prescription
  • EAP
  • FSA / HSA / Dependent Care
  • Dental
  • Vision
  • Life and Disability
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection

Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.