Bonus Opportunities Available Based on Performance
Position Overview
We are seeking a professional, personable, and highly organized Client Relationship Associate to support a growing financial advisory practice. This role is ideal for someone who genuinely enjoys helping people, building relationships, and creating a positive client experience. The right candidate will become a trusted point of contact for clients and play an important role in maintaining strong client relationships and smooth day-to-day operations. The ideal candidate is proactive, dependable, tech-savvy, and comfortable communicating with clients both over the phone and in person. We are looking for someone clients feel comfortable reaching out to when assistance is needed โ someone who is professional, helpful, and able to build trust naturally. This position may offer opportunities for growth and advancement depending on performance and career interests, but advancement is not required to succeed in this role.
Responsibilities
โขย ย ย Assist with client relationship management and ongoing client service
โขย ย ย Sit in on client meetings and take detailed notes
โขย ย ย Prepare and process client paperwork and documentation
โขย ย ย Conduct outbound client calls and follow-up communications
โขย ย ย Help ensure a smooth and professional client experience
โขย ย ย Maintain organization of client records and internal systems
โขย ย ย Learn and navigate financial and operational software systems
โขย ย ย Assist with scheduling, administrative support, and general office operations
โขย ย ย Troubleshoot basic technology or software-related issues as needed
Qualifications & Requirements
โขย ย ย High school diploma required
โขย ย ย Bachelorโs degree preferred, but not required
โขย ย ย Previous customer service experience required
โขย ย ย Phone and client communication experience preferred
โขย ย ย Strong interpersonal and communication skills
โขย ย ย Comfortable building rapport with clients
โขย ย ย Basic computer and math skills required
โขย ย ย Strong organizational skills and attention to detail
โขย ย ย Ability to learn new software and systems quickly
โขย ย ย Tech-savvy candidates are strongly preferred
โขย ย ย Professional, dependable, and self-motivated
Preferred Traits
โขย ย ย Friendly and approachable personality
โขย ย ย Strong work ethic and professionalism
โขย ย ย Ability to multitask in a fast-paced environment
โขย ย ย Calm and confident communicator
โขย ย ย Problem solver with a willingness to learn
โขย ย ย Someone who takes pride in helping clients feel valued and supported
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Company Description
Modern Wealth Management is an independent, education-based investment firm. Our team is committed to helping our clients succeed financially and live their life ambitions through personalized planning, education and ongoing partnership.