Account Manager
CA$55 - CA$70/wk
We are seeking a seasoned and results-driven Account Manager to support our lighting representatives and drive client success. This role is integral in fostering strong relationships with existing ...
New
Quick apply
Account Manager
CA$55 - CA$70/wk
We are seeking a seasoned and results-driven Account Manager to support our lighting representatives and drive client success. This role is integral in fostering strong relationships with existing ...
New
B2B Sales Account Manager
Toronto, ON · Hybrid
CA$51K/yr
We cultivate lasting client relationships and make positive contributions to our local communities ... Digital Account Strategist or B2B Account Manager Location: Toronto Office (Eglinton East or The ...
B2B Sales Account Manager
Toronto, ON · Hybrid
CA$51K/yr
We cultivate lasting client relationships and make positive contributions to our local communities ... Digital Account Strategist or B2B Account Manager Location: Toronto Office (Eglinton East or The ...
Account Manager, Activation
Toronto, ON · Hybrid
Create, present and gain client approval on campaign strategies and tactics * Oversee, deliver and lead Account Management business processes * Monitor, track, evaluate and optimize campaign ...
Account Manager, Activation
Toronto, ON · Hybrid
Create, present and gain client approval on campaign strategies and tactics * Oversee, deliver and lead Account Management business processes * Monitor, track, evaluate and optimize campaign ...
Account Manager, CTS (CA)
Toronto, ON · On-site
Overview The Account Manager (AM) is responsible for account management, client relations, account strategy and people management. The AM is expected
Account Manager, CTS (CA)
Toronto, ON · On-site
Overview The Account Manager (AM) is responsible for account management, client relations, account strategy and people management. The AM is expected
Account Manager
Toronto, ON · Hybrid
Effectively manage accounts and maintain relationships with clients ... Set up meetings between client decision makers and company's practice leaders/principals
Account Manager
Toronto, ON · Hybrid
Effectively manage accounts and maintain relationships with clients ... Set up meetings between client decision makers and company's practice leaders/principals
Account Manager
Toronto, ON · On-site
Effectively manage accounts and maintain relationships with clients ... Set up meetings between client decision makers and company's practice leaders/principals
Quick apply
Account Manager
Toronto, ON · On-site
Effectively manage accounts and maintain relationships with clients ... Set up meetings between client decision makers and company's practice leaders/principals
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Quick apply
From building and maintaining client relationships to identifying and securing new business ... Key Responsibilities Account Management * Serve as the primary point of contact for assigned client ...
Account Manager
Toronto, ON · Hybrid
We are looking to bring on an Account Manager with experience managing teams and clients, along ... and team development and client management skills that go beyond platform knowledge.
Account Manager
Toronto, ON · Hybrid
We are looking to bring on an Account Manager with experience managing teams and clients, along ... and team development and client management skills that go beyond platform knowledge.
Account Manager
Markham, ON · Hybrid
... and management of projects and the conversion of leads into sales. Aligned with the Account ... Building IMPAX based business reviews that define and quantify our value add to the client
Account Manager
Markham, ON · Hybrid
... and management of projects and the conversion of leads into sales. Aligned with the Account ... Building IMPAX based business reviews that define and quantify our value add to the client
Senior Account Manager, Transportation & Infrastructure Senior commercial ownership of client relationships in the Transportation & Infrastructure sector Location: Toronto, ON About the opportunity ...
Senior Account Manager, Transportation & Infrastructure Senior commercial ownership of client relationships in the Transportation & Infrastructure sector Location: Toronto, ON About the opportunity ...
Senior Account Manager, Transportation & Infrastructure Senior commercial ownership of client relationships in the Transportation & Infrastructure sector Location: Toronto, ON About the opportunity ...
Quick apply
Senior Account Manager, Transportation & Infrastructure Senior commercial ownership of client relationships in the Transportation & Infrastructure sector Location: Toronto, ON About the opportunity ...
Account Manager-Personal Lines Client Care Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences.We'vebeen recognized as Brokerage and ...
Account Manager-Personal Lines Client Care Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences.We'vebeen recognized as Brokerage and ...
Senior Account Manager, Earth & Environment Senior commercial ownership of client relationships in the Earth & Environment sector Location: Toronto, ON & Calgary, AB About the opportunity PRI is ...
Quick apply
Senior Account Manager, Earth & Environment Senior commercial ownership of client relationships in the Earth & Environment sector Location: Toronto, ON & Calgary, AB About the opportunity PRI is ...
Client Account Manager information
What does a client account manager do?
A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.
How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?
Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.
What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?
To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.
What is the difference between Client Account Manager vs Customer Service Representative?
| Aspect | Client Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; experience in sales or account management | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, client meetings, account management | Call centers, retail, or online support |
| Employer & Industry Usage | Financial services, marketing, consulting | Retail, telecommunications, e-commerce |
| Search & Comparison Intent | Managing client accounts, building relationships | Handling customer inquiries, resolving issues |
The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.
How much does a client account manager get paid?
The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.
What job categories do people searching Client Account Manager jobs in Whitby, ON look for?
The top searched job categories for Client Account Manager jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Client Account Manager jobs?
Cities near Whitby, ON with the most Client Account Manager job openings:
Job description
Company Overview:
Omnify is a subsidiary of Lumify Inc., an industry leader in the high-end LED industry. Lumify is a dynamic and entrepreneurial company looking to expand and continue to lead multiple markets of the LED back lighting industry. The management team is led by a former Top 40 Under 40, and together we have a successful track record which has shaped industries and generated rapid growth. Today Omnify is building upon its core business and expanding into new market segments, manufacturing custom LED back lighting products for various top brands, such as Estee Lauder, LVH, Sephora, Ulta Beauty, Guess, Chanel, Michael Kors, to name a few. We also support leading architectural firms and our integrated strategic partners across North America.
Position Overview:
We are seeking a seasoned and results-driven Account Manager to support our lighting representatives and drive client success. This role is integral in fostering strong relationships with existing clients, ensuring customer satisfaction, and identifying opportunities for business growth. The ideal candidate will be a strategic thinker with a passion for LED lighting technology and a proven ability to manage client relationships effectively.
Requirements
Key Responsibilities include:
- Develop and maintain customer relationships to support long-term engagement and repeat business
- Act as the main contact for quotations, orders, delivery status, and technical coordination
- Ensure responsive, clear communication throughout the order lifecycle
- Maintain high customer satisfaction through proactive communication and issue resolution
Quotation Preparation & Pricing Support
- Review inventory and production readiness in Epicor upon quotation requests
- Prepare accurate quotations for standard products based on specifications and drawings
- Ensure quotations meet defined service level agreements (SLAs)
- Collaborate with Product Development (PD) on pricing for custom or non-standard products
- Ensure pricing aligns with company margin targets
- Support Regional Sales Managers with cost-effective quotation options when needed
Order Management & Execution
- Convert quotations into accurate sales orders
- Manage orders through internal processes
- Coordinate with production, logistics, and internal teams for timely delivery
- Track order progress and provide customer updates
- Ensure all project and order documentation is complete and accurate
Customer Success & Issue Resolution
- Follow up on customer inquiries and support tickets
- Manage RMA processes and ensure resolution
- Coordinate internally to resolve product, delivery, or order issues
- Maintain communication with customers during issue resolution
- Support customer feedback processes, including post-delivery surveys
Sales Process Alignment
- Coordinating internal teams for execution
- Providing visibility into order status and production timelines
Qualifications:
- Minimum 2+ years of experience in account management, client relationship management, or project coordination.
- Knowledge of the LED lighting industry and market trends is highly desirable.
- Proven success in a corporate environment, working with all levels of management.
- Strong understanding of customer service best practices and client success strategies.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work both independently and collaboratively across teams to ensure successful client outcomes.
- Proficiency in ERP, CRM software, and ticketing systems.
- Proactive mindset with the ability to anticipate challenges and develop solutions.
- Background in Electronics/Electrical Engineering is a plus.
Benefits
What We Offer:
- A challenging and rewarding role in a dynamic and growing company.
- Opportunities for professional growth and development.
- A supportive team environment and a culture of innovation.
- Competitive salary based on experience and benefits package.
Diversity and Equal Opportunity Employment
Omnify is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran's status, Aboriginal/Native American status or any other legally protected factors. Disability-related accommodation during the application process is available upon request.
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking “Apply Now.”
The indicated pay range is a good faith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.
To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool, never as the sole decision-maker.