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Client Account Manager Jobs in Whitby, ON (NOW HIRING)

STINSON

Account Manager

Toronto, ON · On-site

CA$65K - CA$75K/yr

ACCOUNT MANAGER Stinson is looking for an Account Manager to join our team. In this role, you will ... You will support and nurture client relationships and facilitate the overall growth of your ...

ShyftLabs

Account Manager

Toronto, ON · On-site

CA$70K - CA$100K/yr

  • Medical

  • Dental

  • Vision

Own day-to-day client relationship management across strategic accounts, ensuring strong communication, responsiveness, and follow-through * Act as a trusted point of contact for client stakeholders ...

Apex Public Relations

Account Manager

Toronto, ON · On-site

CA$75K - CA$95K/yr

  • Medical

  • Dental

Act as a core day-to-day client contact on multiple accounts. Manage critical path. * Develop and execute seasonal communication strategies and brand positioning in the marketplace * Be a creative ...

People Corporation

Senior Account Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • Retirement

The Senior Account Manager serves as the primary day-to-day contact and trusted advisor for a ... The role combines client relationship management, benefits expertise, problem resolution, and ...

Baidu USA

Client Manager - Canada

Toronto, ON · On-site

Account Growth and Revenue Generation: * Identify opportunities to expand existing client accounts ... Campaign Management and Optimization: * Work closely with clients to understand their advertising ...

Teleperformance

B2B Sales Account Manager

Toronto, ON · Hybrid

CA$51K/yr

  • Medical

  • Dental

We cultivate lasting client relationships and make positive contributions to our local communities ... Digital Account Strategist or B2B Account Manager Location: Toronto Office (Eglinton East or The ...

Monks

Account Manager

Toronto, ON · Hybrid

We are looking to bring on an Account Manager with experience managing teams and clients, along ... and team development and client management skills that go beyond platform knowledge.

TAKKT Foodservices

Account Manager

Markham, ON · Hybrid

... and management of projects and the conversion of leads into sales. Aligned with the Account ... Building IMPAX based business reviews that define and quantify our value add to the client

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Whitby, ON

Client Account Manager information

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What job categories do people searching Client Account Manager jobs in Whitby, ON look for? The top searched job categories for Client Account Manager jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Client Account Manager jobs? Cities near Whitby, ON with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager

STINSON

Toronto, ON • On-site

CA$65K - CA$75K/yr

Full-time

Posted 28 days ago

Job description

ACCOUNT MANAGER

Stinson is looking for an Account Manager to join our team. In this role, you will play a pivotal role in ensuring the smooth management of projects and events by being the first point of contact for your clients and collaborating closely with project management, designers, and content consultants. You will effectively provide strategic solutions with a dedicated focus on the client experience. You will support and nurture client relationships and facilitate the overall growth of your respective accounts.

Our successful candidate will demonstrate solid business acumen, strategic thinking, and exceptional organization & time management skills.

SOME OF WHAT YOU WILL DO

  • Manage day-to-day operations for existing clients, including overseeing projects, managing budgets/reports, and supporting the creative team where needed;
  • Understand business offerings and services in order to provide relevant and accurate project proposals, including budget and timelines;
  • Lead key meetings with clients and designers/consultants, including internal project briefs, and project kickoff meetings;
  • Collaborate with project managers and creative teams to manage timelines, budget, strategy, etc., on each deliverable;
  • Document and communicate client feedback to assess any actions for improvement;
  • Maintain the CRM database, ensuring all client and project information is accurate and updated in real-time.
  • Participate in weekly 1:1 reviews with the Senior Account Managers and other team members by preparing and sharing project and tracker status updates.
  • Manage clients in PST including working evening and weekends during key event periods

WHAT YOU BRING

  • Undergraduate degree in Business, Marketing or a related field;
  • 2-4 years of experience in business development, or account management;
  • Able to manage a multi-client portfolio, and task switch as required to ensure client needs are met;
  • Proficient with MS Office software, and G-Suite required;
  • Excellent verbal and written communication skills;
  • Familiarity with CRM, and Project Management tools;
  • Self-starter with excellent problem-solving skills;
  • Judicious and creative thinker who is exceptionally adept with quantitative and qualitative analysis;
  • Team player with excellent organization and people skills.
  • Ability to travel to the US and Europe, as required.

WHO WE ARE

Stinson Design is an integrated visual communications consultancy group made up of a diverse, multi-talented team. We are expanding, thanks to our culture of excellence, growth, and creativity that delivers best-in-class work to all our clients everywhere, every day.

Our team is made up of creative, strategic and critical thinkers who specialize in finding and creating solutions by taking complex information and turning it into beautiful, cohesive, seamless stories.

We push the limits of design in PowerPoint to create highly dynamic, animated, and fluid presentations that are engaging and inspire action. Samples of our client work can be viewed at http://stinson.co/portfolio.

If you are looking for an opportunity to work closely with some of the world's most recognized brands or the opportunity to help launch what could become the next most recognized brand, or a space to be curious, to learn, and to use your skills, this may be the role for you.

WHERE YOU WILL WORK

Hybrid: Downtown Toronto/Home Office (3/2 Split)

WHAT WE OFFER

Extended dental & health, hybrid work model, snacks, pet-friendly office.

At Stinson Design, we recognize that many talented individuals may not apply if they don't check every box. Even if your experience isn't a 100% match, we still welcome your application.

Stinson Design is dedicated to creating a diverse, inclusive, and equitable workplace. We strongly encourage applicants from all backgrounds to apply. If you need any accommodations during the recruitment process, please don't hesitate to contact us.

COMPENSATION

The starting base pay range for this role is CAD $65,000 - CAD $75,000 per year.

This advertised position is for an existing position at Stinson Design.

We do not use artificial intelligence to screen, assess or select applicants.