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Client Account Manager Jobs in Kitchener, ON (NOW HIRING)

Better Talent

Client / Account Operations

Hamilton, ON

CA$45K - CA$55K/yr

Company Overview RevWhisper is a managed revenue and listing optimization service for short-term ... Position Summary RevWhisper is seeking a Client / Account Operations professional to serve as the ...

New

Quadbridge

Account Manager

Kitchener, ON

Account Manager Who We Are: Quadbridge is a fast-growing North American IT solutions provider ... An established client portfolio is a strong asset to accelerate success. * Entrepreneurial mindset ...

Quadbridge

Account Manager

Kitchener, ON

Account Manager Who We Are: Quadbridge is a fast-growing North American IT solutions provider ... An established client portfolio is a strong asset to accelerate success. * Entrepreneurial mindset ...

IBW Surveyors

Survey Account Manager

Kitchener, ON

Responsible for the quotations that provide the expertise to meet client needs * Mentorship and ... the Account Manager provides to the Project Managers: * Managing Scope: Projects need to have a ...

IBW Surveyors

Survey Account Manager

Kitchener, ON · On-site

CA$130K - CA$180K/yr

Responsible for the quotations that provide the expertise to meet client needs * Mentorship and ... the Account Manager provides to the Project Managers: * Managing Scope: Projects need to have a ...

Td

Account Manager I

Burlington, ON · On-site

CA$98/hr

As an Account Manager, you will apply your skills in a collaborative and team-driven environment ... TD is deeply committed to being a leader in client experience, that is why we believe that all ...

ICONIX Waterworks

Account Manager

Milton, ON · On-site

CA$85K/yr

Source information about client's business to anticipate opportunities to provide products and ... The Deschenes Group is consistently ranked among Canada's Best Managed Companies, a true testament ...

ICONIX Waterworks

Account Manager

Milton, ON

CA$85K/yr

Source information about client's business to anticipate opportunities to provide products and ... The Deschênes Group is consistently ranked among Canada's Best Managed Companies, a true testament ...

HUB

Personal Lines Account Manager, Retail

Brantford, ON · On-site

CA$42K - CA$55K/yr

Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships ... Department Account Management & Service Required Experience: 1-2 years of relevant experience ...

HUB

Personal Lines Account Manager, Retail

Brantford, ON

CA$46K - CA$49K/yr

Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships ... Department Account Management & Service Required Experience: 1-2 years of relevant experience ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Kitchener, ON

Client Account Manager information

See Kitchener, ON salary details

$21K

$47.8K

$72.3K

How much do client account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client account manager in Kitchener, ON is $47,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,319.00 and $55,979.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Kitchener, ON?

The most popular types of Client Account jobs in Kitchener, ON are:

What job categories do people searching Client Account Manager jobs in Kitchener, ON look for?

The top searched job categories for Client Account Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Client Account Manager jobs?

Cities near Kitchener, ON with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $47,785 per year, or $23 per hour.

Client / Account Operations

Better Talent

Hamilton, ON

CA$45K - CA$55K/yr

Full-time

Posted 3 days ago

New

Job description

Company Overview

RevWhisper is a managed revenue and listing optimization service for short-term rental owners and operators. Clients trust us to run the revenue side of their Airbnb, Vrbo, and Booking.com listings end to end, including dynamic pricing strategy, listing and content optimization, channel and PMS setup, and search-rank tracking through our proprietary tools. We are a small, fast-moving team with a quickly growing client portfolio. This is an opportunity to join at an important stage of growth and directly improve the experience and results we deliver to every client.

Position Summary

RevWhisper is seeking a Client / Account Operations professional to serve as the central hub for client communication and coordination. This role requires a highly organized and methodical individual who thrives in structured environments and takes ownership of client requests from initial intake through final resolution. The successful candidate will manage multiple client accounts simultaneously, ensuring that every detail is tracked, every deadline is met, and every client receives timely, professional service.

The ideal candidate will demonstrate exceptional attention to detail, strong follow-through, and the ability to maintain composure while managing competing priorities. This position demands proactive communication, systematic problem-solving abilities, and the discipline to maintain accurate records across multiple platforms. The role involves coordinating technical setups, troubleshooting platform access issues, and ensuring seamless onboarding experiences for new clients while maintaining operational excellence for existing accounts.

Responsibilities

  • Serve as the first point of contact for clients across calls, emails, and texts.

  • Consolidate incoming requests into one tracked queue and own them from intake through resolution.

  • Keep request status, owner, due date, client records, and notes current.

  • Proactively update clients, follow up with quiet or delayed accounts, and escalate blockers.

  • Coordinate with internal team members to obtain information, files, and approvals.

  • Attend onboarding calls, capture requirements and action items, and drive setup to completion.

  • Set up and troubleshoot PMS access, Airbnb co-host access, OTA connections, two-factor authentication, and user seats.

  • Route pricing and revenue questions to the appropriate owner without overpromising outcomes.

  • Flag at-risk accounts and recurring issues early.

  • Turn recurring requests into saved responses and written SOPs.

  • Report weekly on request volume, response times, aging items, blockers, and common request types.

Qualifications

  • Clear, warm, professional written and verbal communication.

  • Highly organized and able to manage many client requests without dropping details.

  • Composed and responsive while handling competing priorities.

  • Comfortable using client platforms such as Airbnb, Vrbo, Booking.com, a PMS, a CRM, and shared phone or text tools, or able to learn them quickly.

  • Methodical problem-solving skills for technical setup and account issues.

  • Exceptional attention to detail and reliable follow-through.

  • Proactive communication and willingness to follow up until an item is closed.

  • Discretion and professionalism when representing the company.

  • Eager to learn and open to feedback.

  • Able to work on-site in Hamilton, Ontario, five days per week and reliably commute or relocate before the start date.

  • Preferred but not required:

    • • Experience in short-term rentals, property management, or hospitality.

      • Experience with a PMS such as Guesty, Hostaway, or Hospitable, or with a CRM.

      • Familiarity with Airbnb co-hosting and OTA setup.

      • Experience running a ticket, request, or support queue.

COMPENSATION & BENEFITSAnnual Salary: $45,000 - $55,000 CAD with a performance bonus based on experience and results.Schedule: Monday to Friday, 9:00 AM to 5:00 PM. Full-time and on-site in Hamilton, Ontario, five days per week.

Location: On-site in Hamilton, Ontario