ZipRecruiter

Log In

1

Client Account Manager Jobs in Toronto, ON (NOW HIRING)

IFDS

IT Client Account Manager

Toronto, ON · On-site

Role Overview The IT Client Account Manager - International - Is responsible for providing leadership and mentoring to the Client Account Management team. They also act as a liaison between the ...

IFDS Group

IT Client Account Manager

Toronto, ON · On-site

Role Overview The IT Client Account Manager - International - Is responsible for providing leadership and mentoring to the Client Account Management team. They also act as a liaison between the ...

Netagen

Account Manager

Toronto, ON

Conduct regular account reviews and client touchpoints to assess satisfaction, strengthen ... Manage account renewals, contract amendments, and service changes while ensuring compliance with ...

Elite Digital

Account Supervisor

Toronto, ON · On-site

Act as the primary point of contact for all client account management issues * Cultivate and manage enduring, trusted advisor relationships with key clients and stakeholders, offering marketing ...

Elite Digital Inc.

Account Supervisor

Toronto, ON · On-site

CA$80K - CA$85K/yr

Act as the primary point of contact for all client account management issues * Cultivate and manage enduring, trusted advisor relationships with key clients and stakeholders, offering marketing ...

VML

Account Manager

Toronto, ON

Client Support: * Serve as a primary point of contact for assigned client. The Account Manager will play a key role in supporting client relationships, executing campaign initiatives, and ensuring ...

DAC Group

Account Manager

Toronto, ON · On-site

The Account Manager's responsibilities include maintaining a thorough knowledge of our business and ... What You'll Do Client Relationship Management & Client Satisfaction * Act as the daily contact for ...

The Sales Factory

Account Manager (Remote)

Toronto, ON · On-site +1

CA$80K - CA$119K/yr

The Opportunity We are seeking an Account Manager to own the growth, retention, and renewal of a ... Once a new client has been onboarded and proven successful, they graduate to you - and your job is ...

VML

Account Manager

Toronto, ON · Hybrid

Lead day-to-day client communication and account administration * Manage and communicate project timelines, deliverables, budgets and scopes of work * Assist in identifying organic growth ...

SALT XC

Media Account Manager

Toronto, ON · Hybrid

ROLE OVERVIEW As an Account Manager at Salt Media, you'll take day-to-day ownership of client accounts or campaign workstreams, keeping delivery on track while building trusted relationships with ...

YuJa

Account Manager (Client Success & Growth)

Toronto, ON · On-site

CA$50K - CA$60K/yr

About the Role YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success ...

DAC Group

Senior Account Manager

Toronto, ON · On-site

The Senior Account Manager's responsibilities include maintaining a thorough knowledge of our ... What You'll Do Client Relationship Management & Client Satisfaction * Act as the daily contact for ...

Magnus HRS

Client Liaison - Account Manager

Toronto, ON · On-site

CA$45K - CA$55K/yr

This role involves handling client inquiries, managing high volumes of client requests, resolving issues, and supporting ongoing projects to ensure client satisfaction and business growth. Key ...

next page

Showing results 1-20

All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Toronto, ON

Client Account Manager information

See Toronto, ON salary details

$21.5K

$48.9K

$74K

How much do client account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client account manager in Toronto, ON is $48,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,173.00 and $57,260.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Toronto, ON?

The most popular types of Client Account jobs in Toronto, ON are:

What are popular job titles related to Client Account Manager jobs in Toronto, ON?

For Client Account Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Toronto, ON look for?

The top searched job categories for Client Account Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Client Account Manager jobs?

Cities near Toronto, ON with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $48,879 per year, or $23.5 per hour.

IT Client Account Manager

IFDS

Toronto, ON • On-site

Full-time

Re-posted 17 days ago

Job description

Who We Are

With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD 4 trillion.  IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world's leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.
Imagine Yourself at IFDS

Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We'll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you'll be able to realize your full potential.

Role Overview

The IT Client Account Manager - International - Is responsible for providing leadership and mentoring to the Client Account Management team. They also act as a liaison between the client, business operations and IT to investigate client specific issues, and questions. Consulting could include sales support, new product configuration support, client onboarding, training and any other client JAD discussions. Ability to communicate concisely and directly with C-Suite roles, internally and on client's side.

Responsibilities

  • Plan and execute client requirements in collaboration with all internal and external clients to oversee the delivery of superior customer service in alignment with the client's strategic goals 
  • Interacts directly with business partners, developing and maintaining a strong on-going relationship; always looking for opportunities to improve client satisfaction and experience
  • Interacts directly and indirectly with business operations, clients and regulatory, statutory and industry standards bodies to understand and document business requirements for client consumption
  • Actively participate in the development and discussion of operational enhancements to improve the client experience
  • Oversee the implementation of new processes, policies and special initiatives to enhance and support business needs
  • Incident Management:
    • Acts as a first-time resolution team member through ticket and analysis
    • Manage Communications to Europe Senior Management of Severity 1 and 2 Tickets
    • Maintain logs to track issues and long term actions/solutions, aging tickets and Problem Tickets
    • Trend Analysis
  • Works closely with Business Operations and IT organization, always ensuring client expectations are being met
  • Provide guidance and support on HLE and SOW requests on occasion
  • Project Management - Manage small projects deemed to be less than 20 days effort by the Project Management team:
    • Fund Mergers/Rollovers/Conversions
    • Functionality Activation
    • Simple and Complex Fund launches and other fund initiatives
    • Co-ordinate and Manage Pre-Release Fixes and Enhancements
    • Business Analysis as required
    • Provide UAT Support as needed
  • When required, assists in developing test strategy, plans and test cases
  • Works with the business to educate them on IFDS products and capabilities, conduct demonstrations and provide product training as required
  • Works closely with IT to complete various technical documentation initiatives
  • Coordinates client requests, to ensure delivery is in accordance with client expectations
  • Acts as backup for Relationship Manager and Director

Minimum Qualifications

  • Solid knowledge of financial mutual fund record keeping systems and transfer agency operations
  • Strong knowledge of the mutual fund industry
  • Post-secondary education in a related discipline
  • Minimum 3 years' experience in the financial service industry in a client facing role
  • Demonstrated proficiency in communicating complex business solutions with internal stakeholders or clients
  • Solid technical knowledge of IFDS applications (including iFast Web, NSCC etc.)
  • Extensive experience working with IFDS tools and clients (understands the full picture)
  • Strong Change Management capability (ADKAR)
  • Able to handle or lead (as appropriate)complex projects major changes
  • Strong interpersonal/negotiation skills and ability to influence others
  • Able to present/discuss solutions at a high level to existing and potential clients
  • Highly analytical with a very high degree of attention to detail
  • Strong research / information gathering / analytical and problem-solving skills - takes a logical approach to analyzing problems. Systematically researches information and explores alternatives to solve problems.
  • High level of competency with MS suite, including but not limited to; Excel, Visio, Word, Powerpoint.
  • IFIC Operations and Procedures course (asset)
  • Working knowledge with International client base, European regulations (CSSF, CBI) would be an asset

AODA Statement
IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Salary Range
Pay Range (CAD ):81,000 - 102,000

The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate's skills and experience, job-related knowledge, and other specific business needs.
IFDS Provides:

  •  Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
  • Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
  • Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
  • Inclusive Culture: Our inclusive work environment supports equity and values diversity
  • Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
  • Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs

Apply