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Client Account Manager Jobs in London, ON (NOW HIRING)

Sr. Account Manager, Group Retirement

London, ON · On-site

CA$85K - CA$100K/yr

About the Role We are seeking a Senior Account Manager to join our Group Retirement team as a key ... client outcomes. The successful candidate will bring strong technical knowledge, excellent ...

Account management or client success experience; automotive industry background is a plus. * Salesforce & Tech Savvy: Proficient in Salesforce.com (or similar CRM) and Microsoft Excel. * Core ...

Account management or client success experience; automotive industry background is a plus. * Salesforce & Tech Savvy: Proficient in Salesforce.com (or similar CRM) and Microsoft Excel. * Core ...

Account management or client success experience; automotive industry background is a plus. * Salesforce & Tech Savvy: Proficient in Salesforce.com (or similar CRM) and Microsoft Excel. * Core ...

Perform sales related activities including, but not limited to attending meetings at client sites and client manager, and contractor lunches * Communicate account knowledge to team members ...

New

Perform sales related activities including, but not limited to attending meetings at client sites and client manager, and contractor lunches * Communicate account knowledge to team members ...

New

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Sales Representative (Remote)

London, ON · Remote

CA$60K - CA$75K/yr

Client Account Representatives participate in the entire sales process: * Research prospective ... Senior management involvement and support * A clear path to grow as you produce * Significant ...

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Showing results 1-20

Client Account Manager information

See London, ON salary details

$19.4K

$44.2K

$66.9K

How much do client account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client account manager in London, ON is $44,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,526.00 and $51,790.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What cities near London, ON are hiring for Client Account Manager jobs?

Cities near London, ON with the most Client Account Manager job openings:

Infographic showing various Client Account Manager job openings in London, ON as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,209 per year, or $21.3 per hour.

Sales Account Manager

London, ON

Full-time

Posted 9 days ago


Job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
 
We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
 
 

Purpose of the role
 
We are looking for a dynamic and strategic Account Manager to join our growing team. In this role, you will own and develop key client relationships across a defined portfolio of top Canadian automotive retail accounts. You'll sit at the heart of a cross-functional "pod" that includes sales, professional services, and customer success - acting as the strategic lead and advocate for your customers.
 
You will be responsible for ensuring the retention and growth of your accounts, building long-term partnerships, driving client satisfaction, and identifying opportunities for expansion within your portfolio.
 
 
Key Duties & Responsibilities
  • Own the Relationship: Serve as the primary point of contact for a defined portfolio of clients, building trusted advisor relationships with senior stakeholders.
  • Drive Retention and Growth: Lead initiatives to retain clients and expand revenue opportunities with the sales executive on the accounts through upsell and cross-sell strategies.
  • Lead the Pod: Coordinate cross-functional teams (sales, professional services, customer success) to deliver cohesive account strategies and ensure aligned execution.
  • Strategic Planning: Develop and maintain strategic account plans, identifying client goals, risks, opportunities, and business outcomes.
  • Customer Advocacy: Represent the voice of the customer internally, ensuring that product development, support, and service delivery align with client needs.
  • Performance Monitoring: Track account health and performance, using data and insights to proactively address challenges and improve both adoption and satisfaction.
Skills/Knowledge & Experience
  • At least 4 years of hands-on experience managing client accounts, with a focus on customer success and business growth.
  • Proven experience in account management, preferably within the SaaS or software sector.
  • Strong understanding of SaaS business models and customer lifecycle management, experience in automotive retail is a bonus!
  • Familiarity with sales methodologies such as solution selling or consultative selling.
  • Knowledge of customer success best practices and account retention strategies.
  • Exceptional relationship-building and communication skills, with a consultative and customer-centric approach.
  • Ability to lead cross-functional teams and manage multiple stakeholder relationships across complex environments.
  • Comfortable with commercial discussions, contract negotiations, and revenue accountability.
  • Strategic thinker with a results-driven mindset and the ability to translate business needs into actionable solutions.
  • Willingness to travel as needed across the region
Why join us?
We're on a journey to become market leaders in our space - and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
 
An inclusive environment to thrive
We're committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles - not just on key days, but every day.
 
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
 
Keyloop doesn't require academic qualifications for this position. We select based on experience and potential, not credentials.
 
We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply.
 
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity." 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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