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Client Account Manager Jobs in Kitchener, ON (NOW HIRING)

HUB

Commercial Lines Account Associate

Brantford, ON

CA$51K - CA$55K/yr

Monitoring client accounts receivable statements, and collecting outstanding premium owing ... Effective organizational skills and time management * Working knowledge of Microsoft Office ...

RR46

Project Manager - AdFarm

Guelph, ON · On-site

Work with Account Managers to build and nurture relationships with clients: Understand the client: Learn about the client's business and its needs. When invited by the AM, interact with client on ...

RR46

Project Manager - AdFarm

Guelph, ON · On-site

Work with Account Managers to build and nurture relationships with clients: Understand the client: Learn about the client's business and its needs. When invited by the AM, interact with client on ...

RR46

Project Manager - AdFarm

Guelph, ON · On-site

Work with Account Managers to build and nurture relationships with clients: Understand the client: Learn about the clients business and its needs. When invited by the AM, interact with client on ...

MarketBridge

Marketing Account Supervisor

Waterloo, ON · Remote

CA$75K - CA$85K/yr

Essential client management including relationship building, sound strategy, briefing of teams and account efficiency and budgeting. * Collaborating with clients to suggest and orchestrate client ...

New

BMO Financial

Client Service Associate

Waterloo, ON · On-site

A client-focused role, committed to managing and growing client relationships through the delivery ... Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting ...

ReturnPro

Customer Success Manager

Brantford, ON · On-site

At ReturnPro, the Account Manager is the face of the company. You are the person our clients trust ... client experience, from day-to-day communications to long-term account growth, making sure our ...

Open Text Corporation

Service Manager

Waterloo, ON

Oversee end-to-end service delivery operations for assigned client accounts. * Monitor service ... Escalation Management * Lead resolution efforts for high-priority incidents and service escalations.

BMO Financial

Client Service Assistant

Waterloo, ON · On-site

CA$32K - CA$48K/yr

Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset * Knowledge of operational aspects of traditional (stocks ...

BMO Capital Markets

Client Service Assistant

Waterloo, ON · On-site

CA$32K - CA$48K/yr

Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset * Knowledge of operational aspects of traditional (stocks ...

Royal Bank of Canada

Client Advisor Intern

Acton, ON

... Account Manager/Banking Advisor. What will you do? * Proactively engage with clients in the branch ... Proactively take ownership of resolving and preventing client banking problems * Cultivate and ...

ABL Employment

Account Development Representative

ON

CA$50K - CA$65K/yr

Our client is a close knit team that works together to provide top notch customer service, in ... Desire to grow into account management Comfortable with prospecting cold calling sales activity ...

People Corporation

Account Executive

Cambridge, ON · On-site

Be the first point of contact for ongoing client needs * Define service standards with clients and manage account lifecycle according to set service agreement/commitment. Ensure service standards are ...

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Showing results 21-40

All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Kitchener, ON

Client Account Manager information

See Kitchener, ON salary details

$21K

$47.8K

$72.3K

How much do client account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client account manager in Kitchener, ON is $47,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,319.00 and $55,979.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What job categories do people searching Client Account Manager jobs in Kitchener, ON look for? The top searched job categories for Client Account Manager jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Client Account Manager jobs? Cities near Kitchener, ON with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,785 per year, or $23 per hour.

Commercial Lines Account Associate

HUB

Brantford, ON

CA$51K - CA$55K/yr

Full-time

Re-posted 14 days ago

Job description

About The Role

HUB International continues to grow and we are looking for a strong Commercial Account Associate to effectively support the busy account workflow for our Mid-Market Practice. This is an ideal role for an individual who is responsive, can handle a high volume of work, and has strong customer service. This is an ideal role for someone who is interested in learning and supporting a growing market.

What You'll Do

  • Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests.
  • Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
  • Continuously delivering quality in client service for an assigned book of business
  • Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
  • Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions
  • Monitoring client accounts receivable statements, and collecting outstanding premium owing; building relationships with sub-brokers across Canada

Qualifications and expertise that pave the way for Success

  • RIBO (Ontario Broker's license)
  • Typically, 2-3 years of Insurance Industry and product line experience - broking or underwriting
  • Experience with programmatic commercial lines business
  • Experience delivering client-focused solutions based on customer needs
  • Professional communication, and strong interpersonal skills
  • Strong customer service focus with the ability to deliver positive customer experiences
  • Self-starter and strong team player able to work within Production and Service teams
  • Effective organizational skills and time management
  • Working knowledge of Microsoft Office Products (Word and Excel).
  • Ability to learn and understand new systems quickly; EPIC fluency is an asset.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here's what you can look forward to as part of the HUB Team:

  • Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
  • Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
  • Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
  • Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we're proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you'll find more than just a career-you'll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate's book of business at a particular time. The expected base salary for this position is $51,000-$55,000, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review.


Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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