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Client Account Manager Jobs in Hamilton, ON (NOW HIRING)

HUB

Personal Lines Account Manager, Retail

Brantford, ON · On-site

CA$42K - CA$55K/yr

Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships ... Department Account Management & Service Required Experience: 1-2 years of relevant experience ...

TELUS

Account Manager | Small Medium Business

Ottawa, ON · Hybrid

CA$131K/yr

Description Create and Grow Long-Term Client Relationships TELUS Small and Medium Business (SMB) is one of our fastest-growing divisions, and we're seeking an Account Manager to serve businesses with ...

HUB

Personal Lines Account Manager, Retail

Brantford, ON · On-site

CA$46K - CA$49K/yr

Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships ... Department Account Management & Service Required Experience: 1-2 years of relevant experience ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Hamilton, ON

Client Account Manager information

See Hamilton, ON salary details

$21.9K

$49.8K

$75.3K

How much do client account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client account manager in Hamilton, ON is $49,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,888.00 and $58,332.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What job categories do people searching Client Account Manager jobs in Hamilton, ON look for?

The top searched job categories for Client Account Manager jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Client Account Manager jobs?

Cities near Hamilton, ON with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $49,794 per year, or $23.9 per hour.

Commercial Insurance Account Manager

Morison Insurance Brokers Inc.

Saint Catharines, ON • On-site

CA$65K - CA$95K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Key responsibilities

  • Managing and servicing commercial accounts

  • Reviewing renewals with clients and providing coverage recommendations

  • Assisting clients with their day-to-day inquiries

Job description

Commercial Insurance Account Manager


Location: St. Catharines, Ontario
Department: Commercial Lines
Employment Type: Full-Time, In-Office


About Morison Insurance

We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into five locations with 100+ team members across Southern Ontario. We're guided by five core values: Go Beyond, Evolve, Own It, Our Promise, and Unified.


Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.


About This Role

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial clients, ensuring their insurance needs are met with expert advice and exceptional service. This role involves handling renewals, addressing client inquiries, marketing accounts to insurers, and supporting new business opportunities through referrals. It’s a dynamic position suited for someone who thrives in a fast-paced, client-focused environment.


What You'll Do

  • Managing and servicing commercial accounts
  • Reviewing renewals with clients, providing coverage recommendations
  • Assisting clients with their day-to-day inquiries
  • Opportunities to write New Business through referrals
  • Marketing existing accounts to insurance companies
  • Developing insurance market knowledge in order to know where a risk will fit
  • Understand wordings and coverages to be able to compare insurance policies and quotes


What We're Looking For

  • RIBO license 
  • Knowledge in Commercial Property & Casualty, Commercial Auto, and Farm Insurance
  • Completed, enrolled or interested in the Chartered Insurance Professional (CIP) courses would be an asset
  • Strong communication skills with confidence in customer-facing conversations
  • Previous customer service or sales experience
  • Enjoys talking to people and building relationships
  • Ability to manage multiple priorities in a fast-paced environment
  • Valid G-class driver's license
  • Collaborative mindset with enthusiasm for teamwork
  • Experience with CRM systems or lead management platforms is an asset


Work Environment & Schedule

  • In-office
  • Monday-Friday schedule (8:30am-4:30pm) with early Friday closures during long weekends (May-October)
  • Collaborative in-person team environment


Comprehensive Benefits

  • Competitive salary with performance-based growth opportunities
  • 7.5% RRSP matching program
  • Group Benefits Plan (health, dental, vision coverage) 
  • Fitness Benefit
  • Employee Assistance Program for personal and professional support
  • 4 weeks vacation
  • Paid personal days and extended Christmas break


Professional Development

  • Continuing education opportunities and certification support
  • Modern technology and collaborative workspaces
  • Clear advancement pathways within our expanding organization


Unique Perks

  • Full commission on personal home and auto policies
  • Regular team social events and company celebrations
  • Work with cutting-edge insurance technology and diverse market access


Expected Compensation

The expected hiring range for this role is $65,000 to $95,000 per year. The actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.


Equal Opportunity & Accessibility

Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us at accessibility@morisoninsurance.ca or inform your interviewer during the selection process.


We appreciate all applications and will contact candidates selected for interviews directly.