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Client Account Manager Jobs in Federal Way, WA (NOW HIRING)

Key Account Manager

Auburn, WA · On-site

$80K - $100K/yr

A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter ... Client Relationship Management: * Practice strategic relationship development and management for ...

Manage key, strategic client relationships either personally or through a medium to large account team. * Develop and implement a relationship management plan for strategic, complex existing accounts ...

Key Account Manager

Auburn, WA · On-site

$80 - $100/hr

A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter ... In addition, you will be targeting new business to expand your territory and client portfolio. This ...

Managing relationships across multiple client teams and decision makers * Tracking stakeholders and ... account management! What You Need to Succeed at McKinstry * Bachelor's degree in business ...

Key Account Manager

Auburn, WA · On-site

$80K - $120K/yr

A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter ... In addition, you will be targeting new business to expand your territory and client portfolio. This ...

Managing relationships across multiple client teams and decision makers * Tracking stakeholders and ... account management! What You Need to Succeed at McKinstry * Bachelor's degree in business ...

Account Manager

Seattle, WA · On-site

$67K - $75K/yr

Managing client accounts to ensure retention and growth through outstanding service delivery. * Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with ...

Account Manager

Seattle, WA · On-site

$67K - $75K/yr

Managing client accounts to ensure retention and growth through outstanding service delivery. * Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with ...

Account Manager

Seattle, WA · On-site

$67K - $75K/yr

Managing client accounts to ensure retention and growth through outstanding service delivery. * Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with ...

Account Manager

Tacoma, WA · On-site

$63.50 - $95/hr

Managing client accounts to ensure retention and growth through outstanding service delivery. * Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with ...

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Showing results 21-40

Client Account Manager information

See Federal Way, WA salary details

$29K

$52.9K

$83.8K

How much do client account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client account manager in Federal Way, WA is $52,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $60,300.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Federal Way, WA?

The most popular types of Client Account jobs in Federal Way, WA are:

What job categories do people searching Client Account Manager jobs in Federal Way, WA look for?

The top searched job categories for Client Account Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Client Account Manager jobs?

Cities near Federal Way, WA with the most Client Account Manager job openings:

Infographic showing various Client Account Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,856 per year, or $25.4 per hour.

Key Account Manager

Zones LLC.

Auburn, WA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services


Job description

Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter expertise to our clients and prospective clients to ensure that they view Zones as a single source for all their IT needs. We provide each motivated seller with a portfolio of prospective clients and potential buying accounts designed to help them build their book of business. In addition, you will be targeting new business to expand your territory and client portfolio. This position includes extensive training in Zones Solutions, the technology industry and Zones' sales/prospecting/account development techniques.
What you will do as the Key Account Manager (KAM):
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Client Relationship Management:
  • Practice strategic relationship development and management for each client and prospect to obtain a deep understanding of the client's business.
  • Become a proactive and trusted client partner with aim of establishing Zones as an extension of the client's IT department.
  • Proactively collaborate with a variety of IT decision makers to improve their technology infrastructure and solve business problems.

Product, Services and Solution Selling:
  • Initiate conversations, identify opportunities and execute sales for core products, cloud, managed solutions and professional services.
  • Upsell, cross sell, and attach products and services to maximize margins using a consultative approach.
  • Research, prepare and proactively execute calls into prospects and client accounts using trained best practices.

Internal Resource Management:
  • Orchestrate internal Zones resources to sell solutions and provide Five-Star Service that exceeds client expectations.
  • Work in a team sales environment and proactively partner with field sales, marketing, channel partner resources and other Zones departments to maximize efforts and sales opportunities.

What you will bring to the team:
Sales Experience and Education:
  • 5-7+ years of outside field sales experience in the IT Hardware, IT Software, or IT Services industry within your local territory
  • Ability to navigate Global level organizations to run discovery, identify buying cycle, and facilitate sales cycle
  • Experience in carrying an individual sales quota goal/metric with noted achievement
  • CRM database experience
  • Knowledge and experience of Professional and Managed Services

Attributes/Competencies:
  • Prospector/Closer: Demonstrated success calling prospects and following warm leads with desire to impact business landscape through closing on our suite of technology solutions.
  • Sales Instinct & Active Listener: Effective communicator who can identify business problems that can be solved with a connection to Zones' products and solutions.
  • Ability to Rally: Retain high energy and positive attitude and "bounce back" mentality in the always evolving technology sales industry.
  • Collaborative: Team oriented, transparent, authentic, seeks win-win solutions with use of the vast Zones team of resources.
  • Organization: Motivated, confident, proactive self-starter with "own my business" attitude and strong ability to set and maintain a productive cadence throughout each day in a dynamic and fast-paced environment.
  • Curious Learner: Ability to absorb technology concepts and translate them to Zones' solutions to impact clients' expected business outcomes.

Qualified candidates can expect a salary between $80,168.40 - $100,000 + Commission.
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

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