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Client Account Manager Jobs in Federal Way, WA (NOW HIRING)

R & W Group

law firm Client Account Manager

Seattle, WA · On-site

$111K - $160K/yr

As a Client Account Manager, you would oversee the daily operations of a team of Client Account Specialists while serving as a trusted business partner to attorneys and firm leadership. You would ...

AECOM

Navy Client Account Manager

Seattle, WA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

AECOM

Navy Client Account Manager

Seattle, WA · On-site +1

AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall ...

DCG One

ACCOUNT MANAGER

Seattle, WA · On-site

$70K - $80K/yr

ABOUT THE ROLE The Account Manager is responsible for managing key enterprise client accounts and serving as a trusted partner to ensure seamless service delivery and strong, long-term relationships.

DCG ONE

ACCOUNT MANAGER

Seattle, WA · On-site

ABOUT THE ROLE The Account Manager is responsible for managing key enterprise client accounts and serving as a trusted partner to ensure seamless service delivery and strong, long-term relationships.

Alera Group

Surety Account Manager

Tacoma, WA · On-site

$36 - $47/hr

This role will focus on client servicing and collaborate with producers, account managers, carriers, clients, internal operations teams. Why Alera Group * Meaningful Impact: Help clients and ...

Alera Group

Surety Account Manager

Tacoma, WA · Hybrid

$36 - $47/hr

This role will focus on client servicing and collaborate with producers, account managers, carriers, clients, internal operations teams. Why Alera Group * Meaningful Impact: Help clients and ...

Alera Group

Surety Account Manager

Tacoma, WA · Hybrid

$36 - $47/hr

This role will focus on client servicing and collaborate with producers, account managers, carriers, clients, internal operations teams. Why Alera Group * Meaningful Impact: Help clients and ...

Alera Group

Account Manager

Tacoma, WA · Remote

$65K - $85K/yr

We're hiring an experienced Account Manager to manage complex client relationships, support renewal and placement strategy, and play a key role within a high-performing service team. About Alera ...

Alera Group

Account Manager

Tacoma, WA · On-site

$65K - $85K/yr

We're hiring an experienced Account Manager to manage complex client relationships, support renewal and placement strategy, and play a key role within a high-performing service team. About Alera ...

Accenture

Microsoft Tech Account Lead - CMT

Seattle, WA · On-site

Manage key, strategic client relationships either personally or through a medium to large account team. * Develop and implement a relationship management plan for strategic, complex existing accounts ...

McKinstry

Account Manager - Modular Products

Seattle, WA · On-site +1

$93K - $163K/yr

Managing relationships across multiple client teams and decision makers * Tracking stakeholders and ... account management! What You Need to Succeed at McKinstry * Bachelor's degree in business ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Federal Way, WA

Client Account Manager information

See Federal Way, WA salary details

$29K

$52.9K

$83.8K

How much do client account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client account manager in Federal Way, WA is $52,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $60,300.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Federal Way, WA? The most popular types of Client Account jobs in Federal Way, WA are:
What job categories do people searching Client Account Manager jobs in Federal Way, WA look for? The top searched job categories for Client Account Manager jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Client Account Manager jobs? Cities near Federal Way, WA with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,856 per year, or $25.4 per hour.

law firm Client Account Manager

R & W Group

Seattle, WA • On-site

$111K - $160K/yr

Full-time

Medical

Posted 14 days ago

Job description

Are you a law firm billing professional? Are you in the Seattle area? Would you like to join one of the top law firms in the US? If so, R & W Group has a fantastic new opportunity. One of our favorite law firm clients is looking for an experienced Client Account Manager to join their Seattle office. This hybrid leadership role is ideal for an accomplished billing or client accounting professional who thrives in a collaborative, client-focused environment and is passionate about leading teams, improving processes, and delivering exceptional service.
As a Client Account Manager, you would oversee the daily operations of a team of Client Account Specialists while serving as a trusted business partner to attorneys and firm leadership. You would play an integral role in ensuring the accuracy, efficiency, and compliance of the Firm's billing processes while building strong relationships across the organization.
Key Responsibilities
  • Lead, coach, and develop a team of Client Account Specialists, providing training, mentoring, and day-to-day support.
  • Partner closely with attorneys and business professionals to manage client billing, collections, and account management activities.
  • Oversee the preparation, review, and timely distribution of client invoices, ensuring accuracy and compliance with Firm policies and client billing guidelines.
  • Manage month-end billing activities, monitor work in progress, and ensure deadlines are consistently met.
  • Collaborate with attorneys to resolve billing inquiries, implement special billing arrangements, and address complex client requirements.
  • Work closely with the eBilling team, Rate Analysts, and other Finance & Accounting professionals to support electronic billing, rate management, and client account maintenance.
  • Analyze billing activity, prepare management reports, identify trends, and recommend process improvements that enhance efficiency and client service.
  • Review client accounts to ensure matters are appropriately maintained, transferred, or closed when necessary.
  • Foster strong relationships with attorneys through regular in-person collaboration in the Seattle office, serving as a responsive and trusted resource.
  • Participate in departmental initiatives and projects that support operational excellence and continuous improvement.
Qualifications
  • Bachelor's degree in Accounting, Finance, Business, or equivalent professional experience.
  • Five or more years of progressive experience in billing, client accounting, collections, or financial operations, preferably within a law firm or professional services environment.
  • Previous supervisory or team leadership experience with a demonstrated ability to coach, develop, and motivate others.
  • Experience working with financial management systems; knowledge of Aderant (Classic, Expert, and BillBlast) is preferred.
  • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
  • Excellent interpersonal and communication skills with the ability to build productive relationships across all levels of the organization.
  • Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment.
  • Sound judgment, professionalism, and the ability to handle confidential and sensitive information with discretion.
  • Commitment to delivering exceptional internal and external client service while driving continuous process improvement.
Solid compensation ($111 - $160k, depending upon experience) plus potential discretionary annual bonus. Benefits include health insurance. Great team. Apply online or register with us at www.r-wgroup.com.