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Client Account Manager Jobs in Virginia (NOW HIRING)

CBIZ

Client Success Account Manager | HCM

Roanoke, VA · Hybrid

Travel based on client and business needs We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible ...

W3Global Inc.

Account Manager

Norfolk, VA · On-site

$60K - $65K/yr

Team Lead About the Opportunity Our client is a growing and well-established insurance organization seeking a Select Account Manager to support a high-volume portfolio of small commercial accounts.

E-N Computers

Technical Account Manager

Waynesboro, VA · On-site

$95 - $130/hr

Client Relationship Management * Serve as the primary strategic advisor for assigned client accounts. * Build trusted relationships with client leadership. * Conduct Quarterly Business Reviews and ...

MV Financial Group, MV Capital Management Inc.

Be Seen First

Client Services Associate

Fairfax, VA · On-site

$62K - $75K/yr

Manage data within portfolio management software - perform monthly audits to assure that all data is correctly reconciled, assure that client account information and portfolios are set up correctly ...

W&O Supply

Account Manager II

Norfolk, VA · On-site

$85 - $110/hr

The Account Manager II is expected to proactively identify business opportunities, lead client ... meetings, and contribute to the development of account strategies. Responsibilities Responsible for ...

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Client Account Manager information

See Virginia salary details

$25.8K

$46.9K

$74.4K

How much do client account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client account manager in Virginia is $46,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Virginia?

The most popular types of Client Account jobs in Virginia are:

What are popular job titles related to Client Account Manager jobs in Virginia?

For Client Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Virginia look for?

The top searched job categories for Client Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Client Account Manager jobs?

Cities in Virginia with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $46,925 per year, or $22.6 per hour.

Client Success Account Manager | HCM

CBIZ

Roanoke, VA • Hybrid

Full-time

Re-posted 28 days ago

CBIZ rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

13th of 23 rated bookkeepers and accountants

Job description

#LI-TL1 #LI-HYBRID

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Minimum Qualifications

  • High School Diploma or GED equivalent required; Bachelor's degree preferred
  • 3 years of experience in industry or related field
  • Strong communication skills both oral and written with all levels of an organization, both internally and externally
  • Must obtain and preserve required licenses/certifications as required
  • Proficient use of applicable technology
  • Able to work in a team environment as well as independently
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Travel based on client and business needs

We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems.

Essential Functions and Primary Duties
 

  • Under direct supervision, manages the day-to-day of services for an assigned block of accounts

  • Offer assistance with account management and technical support of UKG products

  • Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments

  • Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate

  • Proactively identify opportunities to improve system functionality and client satisfaction

  • Coordinate client meetings as needed

  • Conduct regular system audits to ensure data accuracy and compliance

  • Maintain data integrity and quality with any applicable software on a timely basis

Preferred Qualifications

  • Bachelor's Degree

  • Minimum 1-2 years of payroll experience

  • Preference for candidate with prior experience in HRIS or Human Capital Management software

  • Experience with UKG Ready Talent is a plus

  • Previous experience in a client service or system integration environment

What CBIZ employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987

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