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Client Access Specialist Jobs (NOW HIRING)

Josselyn

Bilingual Client Access Specialist

Waukegan, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Bilingual Client Access Specialist

Waukegan, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

CCC Brand

On-Call Client Access Specialist II

Portland, OR · On-site

$22.24 - $28.91/hr

The Client Access Specialist II is considered a critical link between the patient and the care delivered by the clinical and service staff of our integrated services clinic. The Client Access ...

Josselyn

Bilingual Client Access Specialist

Grayslake, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Bilingual Client Access Specialist

Grayslake, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Bilingual Client Access Specialist

Waukegan, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Bilingual Client Access Specialist

Grayslake, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Visante® Inc.

Medication Access Specialist

Medication Access Specialist We are relentless in solving the most complex challenges in health ... Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise ...

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Client Access Specialist information

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How much do client access specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client access specialist in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.92 per hour, depending on experience, location, and employer.

What is a client access specialist?

Client Access Specialists are professionals who help clients navigate and access services offered by an organization, often in healthcare or financial settings. They serve as the primary point of contact for clients, assisting with registration, scheduling, eligibility verification, and resolving access-related issues. Their role is crucial in ensuring a smooth experience for clients and efficient service delivery. Client Access Specialists often need strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a client access specialist?

To thrive as a Client Access Specialist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or associate degree. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a compassionate approach help you effectively assist clients and coordinate services. These skills are crucial to ensure efficient client onboarding, accurate information management, and a positive experience for clients seeking services.

How does a client access specialist typically collaborate with other departments to resolve client issues?

A Client Access Specialist often works closely with IT, account management, and customer service teams to address and resolve client access issues efficiently. They act as a liaison, gathering information from clients and communicating technical needs or problems to the relevant department. This role requires strong communication and coordination skills to ensure that client concerns are addressed promptly and accurately, often requiring the specialist to track issue resolution and follow up with clients to confirm satisfaction. Successful collaboration helps maintain a smooth client experience and supports overall business operations.

What is the difference between Client Access Specialist vs Customer Service Representative?

AspectClient Access SpecialistCustomer Service Representative
CredentialsTypically requires healthcare or industry-specific certificationsUsually requires high school diploma or equivalent
Work EnvironmentHealthcare facilities, clinics, or specialized service centersCall centers, retail, or office settings
Employer & IndustryHealthcare providers, hospitals, clinicsRetail, telecommunications, service industries
Primary FocusManaging patient or client access, scheduling, and registrationAssisting customers with inquiries, issues, and service needs

While both roles involve interacting with clients or patients, a Client Access Specialist primarily manages patient access and registration in healthcare settings, often requiring specific certifications. In contrast, a Customer Service Representative handles general customer inquiries across various industries, focusing on service and support. Understanding these differences helps in choosing the right career path or job search focus.

What does a Client Access Specialist do?

A Client Access Specialist manages client accounts by providing support, resolving issues, and ensuring smooth access to services or systems. They often handle customer inquiries, maintain accurate records, and use tools like CRM software to facilitate communication and service delivery.

What states have the most Client Access Specialist jobs?

States with the most job openings for Client Access Specialist jobs include:

What job categories do people searching Client Access Specialist jobs look for?

The top searched job categories for Client Access Specialist jobs are:

Infographic showing various Client Access Specialist job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 3% Temporary, and 3% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $50,754 per year, or $24.4 per hour.

Client Access Specialist

Akron, OH • On-site

COMMUNITY SUPPORT SERVICES INC
See more jobs at COMMUNITY SUPPORT SERVICES INCexternal

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

The Opportunity: Under the general supervision of the CCBHC Manager, the Client Access Specialist (CAS) provides time-limited and ongoing recovery focused case management services for newly opened clients of the organization. The CAS is a service broker, coordinator, monitor and planner of services, offering practical help, building community support, teaching recovery-based skills and providing active outreach, advocacy and crisis assistance based on the strengths, needs, abilities, and preferences of the individuals.
What You'll Do:
  • Engage individuals newly referred to Community Support Services for the initial 90 days of service.
  • Monitor and coordinate delivery of necessary evaluations (e.g., psychiatric, medical, vocational), surveys, and assessments in order to identify each person's needs.
  • Coordinate and participate in the development and updates of the treatment plan to include services and assistance necessary to achieve specific objectives, as well as an explanation of the availability, intensity and duration required of each service.
  • Assist clients with applying for and establishing needed benefits and housing programs.
  • Coordinate with regional team staff to transition clients from the care of the CAS to a regional team CRS as appropriate.
  • Coordinate with Intake & Access Manager to refer individuals who are unable to be located or engaged to appropriate engagement services.
  • Assist clients on Assisted Outpatient Treatment (AOT) to attend New Day Court hearings and complete recommended program requirements.
  • Assist individuals to identify and minimize the effects of psychiatric symptoms, enabling individuals to self-manage their illness.
  • Assist individuals to develop/increase interpersonal and community coping skills individually or in groups.
  • Review and monitor services and activities and note progress.
  • Available to the individual to provide, coordinate and/or assist in crisis intervention and stabilization services during regularly scheduled working hours.
  • Assist the individual in achieving the objectives in the ISP and maximizing independence and productivity through support and training in the use of personal and community resources.
  • Assist the individual in increasing social support networks of relatives, friends, and/or volunteers that ameliorate life stresses resulting from the individual's disability.
  • Accompany individuals to appointments and activities and assist in daily living skills training as needed.
  • Provide rehabilitation activities in community settings appropriate to the needs of the individuals.
  • Maintains required agency and departmental productivity standards.
  • Incorporate the principles of being trauma informed in all aspects of the position.
  • Maintain relevant documentation and provide statistical reports in accordance with agency documentation standards.
  • Attend regularly scheduled staff and supervisory meetings at Community Support Services.
  • Responsible for being knowledgeable about the rights of individuals and procedures governing them.
  • Observe all rules of confidentiality as it relates to clinical information both internally and in dealing with outside individual(s) and/or agencies.
  • Participate in ongoing agency and staff training development programs and become familiar with all relevant agency policies and procedures.
  • Assume other duties and responsibilities as assigned by supervisor, which may include serving on various agency committees.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We're Looking For:
  • Minimum of Associates Degree in a Human Service field required.
  • Prior experience in case management working with individuals with severe and persistent mental illnesses preferred.
  • A car and a valid Ohio driver's license and insurability through Agency's insurance carrier. Ability to work a flexible work schedule.
  • LSW Licensure Preferred

What We Offer:
  • Working within a mission-driven, highly engaged environment
  • A supportive, professional workplace with excellent resources
  • Engaging, autonomous atmosphere
  • Professional Development Assistance and Education Assistance Program
  • Program-Site Eligibility for the Public Student Loan Forgiveness Program
  • 401(k) with 5% employer contribution
  • 10 paid holidays and 15+ days of PTO annually
  • Health, Dental, and Vision insurance
  • Subsidized membership to local YMCA branches
  • Life insurance and short- and long-term disability

Company's website: www.cssbh.org
Company's Facebook page: https://www.facebook.com/103601489691547/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.

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