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Client Access Specialist Jobs (NOW HIRING)

Josselyn

Client Access Specialist

Northbrook, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Client Access Specialist

Northbrook, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

Josselyn

Client Access Specialist

Northbrook, IL · On-site

$18 - $18.87/hr

Job Summary Reporting to the Access Coordinator, the Client Access Specialist is a client-facing role responsible for delivering a professional, welcoming experience for all clients and visitors. As ...

New Perspective

Client Access Specialist

Brainerd, MN · On-site

We are seeking a Client Access Specialist to join our team! This position will provide continuous daily supportive services for the Northern Pines Brainerd Outpatient Office. This role will support ...

New Perspective

Client Access Specialist

Brainerd, MN · On-site

$21/hr

We are seeking a Client Access Specialist to join our team! This position will provide continuous daily supportive services for the Northern Pines Brainerd Outpatient Office. This role will support ...

CCC Brand

Client Access Specialist I

Portland, OR · On-site

$29.11/hr

Client Access Specialist This position will work as a member of a multi-disciplinary team to deliver comprehensive, person-centered, integrated services. The Client Access Specialist is considered a ...

New

Riveon Healthcare

Client Access Specialist

Lorain, OH · On-site

Stipend for Bilingual, Spanish-Speaking Monday - Thursday, 11:30am - 8:00pm and Friday 8:30am - 5:00pm POSITION PURPOSE AND OBJECTIVES The primary responsibility of the Client Access Specialist is to ...

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Client Access Specialist information

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$49

How much do client access specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client access specialist in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.92 per hour, depending on experience, location, and employer.

What is a client access specialist?

Client Access Specialists are professionals who help clients navigate and access services offered by an organization, often in healthcare or financial settings. They serve as the primary point of contact for clients, assisting with registration, scheduling, eligibility verification, and resolving access-related issues. Their role is crucial in ensuring a smooth experience for clients and efficient service delivery. Client Access Specialists often need strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a client access specialist?

To thrive as a Client Access Specialist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or associate degree. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a compassionate approach help you effectively assist clients and coordinate services. These skills are crucial to ensure efficient client onboarding, accurate information management, and a positive experience for clients seeking services.

How does a client access specialist typically collaborate with other departments to resolve client issues?

A Client Access Specialist often works closely with IT, account management, and customer service teams to address and resolve client access issues efficiently. They act as a liaison, gathering information from clients and communicating technical needs or problems to the relevant department. This role requires strong communication and coordination skills to ensure that client concerns are addressed promptly and accurately, often requiring the specialist to track issue resolution and follow up with clients to confirm satisfaction. Successful collaboration helps maintain a smooth client experience and supports overall business operations.

What is the difference between Client Access Specialist vs Customer Service Representative?

AspectClient Access SpecialistCustomer Service Representative
CredentialsTypically requires healthcare or industry-specific certificationsUsually requires high school diploma or equivalent
Work EnvironmentHealthcare facilities, clinics, or specialized service centersCall centers, retail, or office settings
Employer & IndustryHealthcare providers, hospitals, clinicsRetail, telecommunications, service industries
Primary FocusManaging patient or client access, scheduling, and registrationAssisting customers with inquiries, issues, and service needs

While both roles involve interacting with clients or patients, a Client Access Specialist primarily manages patient access and registration in healthcare settings, often requiring specific certifications. In contrast, a Customer Service Representative handles general customer inquiries across various industries, focusing on service and support. Understanding these differences helps in choosing the right career path or job search focus.

What does a Client Access Specialist do?

A Client Access Specialist manages client accounts by providing support, resolving issues, and ensuring smooth access to services or systems. They often handle customer inquiries, maintain accurate records, and use tools like CRM software to facilitate communication and service delivery.

What states have the most Client Access Specialist jobs?

States with the most job openings for Client Access Specialist jobs include:

What job categories do people searching Client Access Specialist jobs look for?

The top searched job categories for Client Access Specialist jobs are:

Infographic showing various Client Access Specialist job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 3% Temporary, and 3% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $50,754 per year, or $24.4 per hour.

Client Access Specialist

Kalamazoo, MI • On-site

Community Mental Health Partnership of Southeast Michigan
Human Resource Programs Administration • 11 - 50 employees
Learn more about Community Mental Health Partnership of Southeast Michiganexternal

Other

Re-posted 21 days ago

Job description

Client Access Specialist

Do you have a passion for improving the health of individuals receiving behavioral health services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Client Access Specialist at our new urgent care center!

What You Will Be Doing Working as a full time Client Access Specialist on the day shift (Monday-Friday) shifts will include occasional weekends and holidays working between 8 to 12 hours. You will be responsible for providing a welcoming and safe environment for our clients while completing real-time registration. This includes accurately capturing client demographic and insurance information in the electronic health record, verifying client insurance benefits and eligibility, assisting clients with completion of the CCBHC Sliding Fee Scale Income Verification/Ability to Pay form and communicating financial responsibility to clients. You will be responsible for answering telephones.

What We Require A Client Access Specialist (CAS) is required to have a High School diploma, or GED, and two years' experience in patient/client registration and insurance verification; ability to accurately enter insurance details into the Electronic Health Record (EHR) system; superior customer service; ability to recognize and prioritize urgent or emergent care needs; ability to work variable shifts that are 8 to 12 hours which includes occasional weekend and holidays. Strong communication skills to inform clients about their insurance coverage and financial responsibilities, interpersonal and human relation skills; and Advanced computer skills including accessing various insurance websites, word processing, spreadsheets, and e-mail.

Why Work For ISK Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Come Join Us! Apply online.

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements/Working Conditions: Physical Efforts – Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.

Working Conditions – Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.

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