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Cleveland Marriott Jobs (NOW HIRING)

HEI Hotels and Resorts

Front Desk Agent

Cleveland, OH

$17 - $18/hr

The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland ... As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable ...

HEI Hotels and Resorts

Front Desk Agent

Cleveland, OH · On-site

$17 - $18/hr

The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland ... As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable ...

HEI Hotels & Resorts

Front Desk Agent

Cleveland, OH · On-site

$17 - $18/hr

The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland ... As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable ...

Maruti 2 Cle Inc

Be Seen First

Housekeeper

Independence, OH · On-site

$16.50/hr

Courtyard by Marriott Cleveland-Independence Job Overview We are seeking an energetic and detail-oriented Housekeeper to join our dynamic team! In this vital role, you will be responsible for ...

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Maruti 2 Cle Inc

Be Seen First

Housekeeper

Independence, OH · On-site

$16.50/hr

Courtyard by Marriott Cleveland-Independence Job Overview We are seeking an energetic and detail-oriented Housekeeper to join our dynamic team! In this vital role, you will be responsible for ...

New

Buffalo Lodging Associates

Front Desk Agent

Solon, OH · On-site

$13.25 - $16.75/hr

Front Desk Agent Hampton Inn & Suites by Hilton-Cleveland/Beachwood, 3840 Orange Place, Orange ... Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel ...

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Cleveland Marriott information

What opportunities for career advancement are available for employees at Cleveland Marriott hotels?

At Cleveland Marriott hotels, employees have access to a variety of career growth opportunities, including internal training programs, mentorship initiatives, and the ability to apply for promotions within the Marriott network. Team members are often encouraged to cross-train in different departments, which helps broaden their skill sets and prepare for supervisory or managerial roles. Additionally, Marriott’s global presence allows for the possibility of transfers to other locations or brands within the company, supporting long-term career progression.

What is the difference between Cleveland Marriott and Cleveland Marriott Front Desk Agent?

AspectCleveland MarriottCleveland Marriott Front Desk Agent
Primary RoleHotel management and operationsGuest check-in/check-out, customer service
Required CredentialsHospitality management degree or experienceHigh school diploma; customer service skills
Work EnvironmentHotel management offices, staff meetingsFront desk, lobby area
Industry UsageHotel chain managementGuest services within the hotel

The Cleveland Marriott refers to the hotel property and its management team, focusing on overall operations. The Cleveland Marriott Front Desk Agent is a specific role within the hotel, responsible for guest services at the front desk. While both are part of the same hotel industry, the Cleveland Marriott encompasses broader management functions, whereas the Front Desk Agent handles guest interactions directly.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at Cleveland Marriott, and why are they important?

To thrive as a Hotel Front Desk Agent at Cleveland Marriott, you generally need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel management software such as Opera or Marriott’s proprietary systems, along with basic computer skills, is typically required. Exceptional communication, problem-solving ability, and a friendly, professional demeanor are crucial soft skills for this role. These qualifications ensure efficient guest check-in/out, a positive guest experience, and smooth hotel operations.

What is the Cleveland Marriott and what services does it offer?

The Cleveland Marriott is a full-service hotel located in downtown Cleveland, Ohio. It offers a range of accommodations for business and leisure travelers, including guest rooms and suites, on-site dining options, meeting and event spaces, a fitness center, and amenities such as free Wi-Fi. The hotel is situated close to popular attractions like the Rock & Roll Hall of Fame and Progressive Field, making it a convenient choice for visitors. Additionally, the Cleveland Marriott provides services like concierge assistance, room service, and event planning support for conferences or weddings.
What cities are hiring for Cleveland Marriott jobs? Cities with the most Cleveland Marriott job openings:
What states have the most Cleveland Marriott jobs? States with the most job openings for Cleveland Marriott jobs include:
What job categories do people searching Cleveland Marriott jobs look for? The top searched job categories for Cleveland Marriott jobs are:
Cleveland Marriott jobs near you

Houseperson

Residence Inn Cleveland Airport/ Middleburg Heights

Middleburg Heights, OH • On-site

$14 - $17.25/hr

Other

Posted 29 days ago

Job description

The Housekeeping Houseman is a vital member of the housekeeping team, ensuring a clean, organized, and welcoming environment for guests and associates. This role supports the housekeeping staff by maintaining public areas, replenishing supplies, and delivering prompt assistance to guest needs. The Houseman embodies Ivy Hospitality’s dedication to creating exceptional guest experiences through attention to detail and proactive service. 

The Part-Time Houseperson position is available Sundays and Thursdays AM shift only. The Residence Inn Marriott Cleveland Airport/Middleburg Heights is a multi-award winning hotel with a passion to provide excellent service to our guests. We pride ourselves on our exceptional teamwork to ensure each and every guest has an enjoyable stay. We're looking for like-minded individuals to join our team to continue in our success!

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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms, ensuring an inviting atmosphere for guests.

  • Deliver linens, supplies, and amenities to housekeeping associates promptly, supporting efficient room turnovers.

  • Assist in removing trash and soiled linens from housekeeping carts and storage areas.

  • Respond to guest requests, such as additional towels or bedding, promptly and courteously.

  • Restock housekeeping carts and storage areas with necessary supplies for the team.

  • Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently.

  • Assist with deep cleaning projects and other special cleaning tasks as assigned.

  • Follow all safety and security procedures to protect guests, associates, and property, including proper handling of cleaning equipment and chemicals.

  • Notify the supervisor of maintenance needs or safety hazards observed during daily duties.

  • Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.

  • Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction

  • Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.

  • Participate in daily hotel operations meetings and contribute to the overall hotel strategy.

  • Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall success of hotel operations.


Qualifications:

Education: High school diploma or equivalent is preferred but not required.

Experience: Prior experience in a housekeeping or hospitality role is preferred but not required.

Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts.

Strong communication skills and the ability to interact with guests and associates professionally and respectfully.

Flexibility to work varying shifts, including weekends and holidays, based on business needs.

Commitment to upholding Ivy Hospitality’s standards for cleanliness and guest service.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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