Posting Details
Posting Details (Default Section)
Posting Number:
0603857
Position Title:
Part time Media Classroom Support Technician
Position is:
Part Time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Instruction
Position Description:
Position Summary:
The Part time Media Classroom Support Technician will work in collaboration with the rest of the Media Services team to provide audio/visual (AV) support for the campus with an eye on maintaining a high level of customer service The position also involves support for campus events scheduled through the college's Conference Services team.
Essential Job Duties and Responsibilities:
โข Perform audio/visual (AV) deliveries and setups in classrooms and other campus locations.
โข Support campus events involving microphone and audiovisual setups, assisting clients with presentations.
โข Work collaboratively with the Media Services team in maintaining AV systems in classrooms.
โข Respond to trouble calls in the classroom related to AV.
โข Data entry to track classroom deliveries, event setups, and trouble calls.
โข Increase skill competencies, as assigned, in the areas pertaining to video and video conferencing (Zoom) in the classroom.
โข Work seamlessly with all Media Services staff (day and evening), including Coordinator of Classroom Technology.
โข Work cordially with any and all on campus.
โข Regular attendance on campus is required for this position.
โข Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
โข Other duties as assigned.
Hours/Schedule: This position will work no more than 25 hours per week. While there is some flexibility in scheduling, the job is for an 8:00am start time four days a week.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
โข High School graduate or GED equivalent plus fifteen (15) credit hours of college level credits.
โข Equivalent of one (1) year of related work experience.
โข Basic familiarity with MS Office.
โข Effective communication and customer service skills.
โข Ability to work with autonomy, and within a team unit.
โข Ability to lift 25 lbs.
โข Ability to frequently walk over entire campus for classroom and event support.
โข Ability to work varying hours - morning, day, evening, and weekend hours.
โข Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.
Preferred Qualifications:
Additional Preferred Qualifications:
โข Experience working with and troubleshooting classroom AV equipment such as document cameras, data projectors and other related technologies.
โข Experience working with Zoom video conferencing.
โข Experience with video shooting and editing.
โข Customer service/training experience.
Posting Date:
Closing Date:
Open Until Filled
Yes
Special Instructions to Applicants:
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$21.08
Salary Comments: