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How much do classroom support technician jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for classroom support technician in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What does a classroom support technician do?

A Classroom Support Technician is responsible for maintaining and troubleshooting technology used in educational settings, such as projectors, computers, and audio-visual equipment. They assist faculty and students by ensuring that classroom technology operates smoothly during lectures and presentations. Their duties may also include setting up equipment, providing technical support, and performing routine maintenance to prevent disruptions. This role is crucial for creating an effective and seamless learning environment that relies on modern technology.

What are the key skills and qualifications needed to thrive as a classroom support technician?

To thrive as a Classroom Support Technician, you need a solid understanding of audiovisual equipment, IT troubleshooting, and basic networking, often supported by an associate degree or relevant certifications. Familiarity with classroom technology systems like projectors, smart boards, and learning management systems (LMS), as well as certifications such as CompTIA A+ or AVIXA CTS, is typically required. Excellent problem-solving skills, strong communication, and a customer-service mindset help build rapport with faculty and address technical issues swiftly. These abilities ensure seamless classroom operations and minimize disruptions to teaching and learning.

What are some typical challenges faced by classroom support technicians, and how can they be addressed?

Classroom Support Technicians often encounter challenges such as troubleshooting technical issues under time constraints, managing multiple simultaneous support requests, and adapting to a wide range of equipment and software used across different classrooms. To address these challenges, strong problem-solving skills and effective communication with faculty and students are essential. Proactively maintaining equipment and participating in regular training on new technologies also help technicians stay prepared and minimize disruptions to instruction.

What is the difference between Classroom Support Technician vs Educational Assistant?

AspectClassroom Support TechnicianEducational Assistant
Required CredentialsHigh school diploma; technical certifications often preferredHigh school diploma; some roles may require additional training
Work EnvironmentSchool classrooms, labs, or computer labsClassrooms, special education settings, or resource rooms
Employer & Industry UsagePublic and private schools, educational institutionsPublic schools, special education programs, educational agencies
Common Search & Comparison IntentUnderstanding technical support roles in schoolsAssisting teachers and supporting student learning

While both roles support educational environments, Classroom Support Technicians focus on technical and equipment support, whereas Educational Assistants primarily assist with instructional and student needs. The roles often overlap but differ in their core responsibilities and required skills.

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Who are the top companies hiring for Classroom Support Technician jobs?

The top employers for Classroom Support Technician jobs are:

What job categories do people searching Classroom Support Technician jobs look for?

The top searched job categories for Classroom Support Technician jobs are:

Classroom Support Technician jobs near you
Infographic showing various Classroom Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

EDP Programmer II (Senior Classroom Support Technician)

University of Massachusetts Amherst

Amherst, MA • On-site

Full-time

Re-posted 8 days ago

University Of Massachusetts Amherst rating

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

102nd of 630 rated colleges and universities

Job description

EDP Programmer II (Senior Classroom Support Technician)
Job no: 509407
Work type: Staff
Location: Amherst
Categories: Computer & Information Technology, On Site, Full Time, USA/MTA
Title: EDP Programmer II (Senior Classroom Support Technician)
Executive Area: Information Technologies
College/School/MBU: Information Technology
Department: IT Operations
Work Location: Amherst
Schedule: Full Time
Work Arrangement: Onsite
Job Summary
The Senior Classroom Support Technician provides advanced technical support for Client Support Services customers, focusing on the technology infrastructure in UMass Amherst Computer Classrooms. These classrooms, located across campus, are equipped with Windows and macOS computers, printers, and specialized instructional software to support teaching, learning, and collaboration.
This role ensures reliable operation of classroom systems, resolves technical issues, and assists faculty, staff, and students in using classroom technology effectively. Responsibilities include maintaining classroom hardware and software, managing imaging and deployment processes, supporting printing services, and collaborating on projects to enhance instructional environments.
The Senior Classroom Support Technician will collaborate closely with Client Support Services teams to address complex requests, research emerging technologies for classroom use, and contribute to strategic initiatives aimed at enhancing the student and faculty experience.
Essential Functions
Diagnose and resolve escalated issues related to classroom computers, printers, AV systems, and network connectivity.
Deploy, update, and maintain instructional software and classroom systems; perform imaging, data recovery, and lifecycle maintenance for macOS and Windows devices in computer classrooms.
Manage classroom computers, user accounts, and group policies within Active Directory.
Implement and troubleshoot classroom technology solutions.
Research and evaluate emerging technologies for instructional environments.
Perform routine maintenance and propose improvements to enhance classroom reliability and efficiency.
Provide responsive support for classroom technology through onsite visits, phone, service requests, and remote assistance.
Maintain high customer satisfaction through clear communication and effective problem-solving.
Serve as an escalation point for Tier 1 and student technicians, ensuring timely resolution of complex classroom technology issues.
Stay current with classroom technology standards, operating systems, software applications, and security practices.
Document technical procedures, resolutions, and contribute to knowledge base articles.
Assist in training faculty and staff on classroom technology features and best practices.
Other Functions
Identify opportunities for process improvement and recommend strategies for efficiency.
Provide guidance to users on classroom technology policies and capabilities.
Perform additional duties as assigned, including travel to various campus locations.
Minimum Qualifications
Two (2) years of relevant experience. An Associate degree or above can substitute for one (1) year of relevant experience. Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.
Valid driver's license and ability to pass CJIS background check.
Hardware/software troubleshooting and repair.
Installation and maintenance of operating systems and applications.
Network client configuration and troubleshooting.
Strong customer service and communication skills.
Proficiency in diagnosing and resolving technical issues in classroom environments.
Experience supporting users in person and remotely.
Knowledge of macOS and Windows operating systems, networking basics, and security practices.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
Experience with M365, Google Workspace, JAMF, and KACE.
Technical certifications (e.g., CompTIA A+).
Familiarity with AV systems and classroom technology integration.
Experience with imaging and deployment in multi-user environments.
Knowledge of specialized instructional software (e.g., Adobe Creative Cloud, SPSS, MATLAB).
Working Conditions
Work is performed in indoor and/or outdoor environments, and requires frequent lifting, bending, tool use or equipment use. May involve work in confined spaces or at heights.
Work Schedule and Work Arrangement
M-F; 9:00AM - 5:00PM
Additional Details
This position is subject to final budgetary and administrative approval.
Salary Information
Pay Grade: USA/MTA Grade 16
Click here to view the Classified Step Scale
Special Instructions for Applicants
Along with application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 30 Jul 2026 Eastern Daylight Time
Applications close: 30 Oct 2026 Eastern Daylight Time
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