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Claims Trainee Jobs in Reno, NV (NOW HIRING)

CAI

Customer Service Rep.

Carson City, NV · On-site

$17/hr

Respond to provider questions, emails, and calls in a timely and professional manner * Assist with navigating and resolving a variety of issues, including claims and continuity of care * Work towards ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Reno, NV

Claims Trainee information

See Reno, NV salary details

$28.9K

$32.4K

$34.9K

How much do claims trainee jobs pay per year?

As of Aug 6, 2026, the average yearly pay for claims trainee in Reno, NV is $32,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,900.00 and $33,900.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Reno, NV? The most popular types of Claims jobs in Reno, NV are:
What are popular job titles related to Claims Trainee jobs in Reno, NV? For Claims Trainee jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Claims Trainee jobs in Reno, NV look for? The top searched job categories for Claims Trainee jobs in Reno, NV are:
What cities near Reno, NV are hiring for Claims Trainee jobs? Cities near Reno, NV with the most Claims Trainee job openings:
Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $32,404 per year, or $15.6 per hour.

Customer Service Representative - State Farm Agent Team Member

Ryan Peterson - State Farm Agent

Reno, NV • On-site

$55K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Benefits:
  • Wellness Benefit
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

About Our Agency
At the Ryan Peterson State Farm Agency, we are a family-oriented team dedicated to helping individuals, families, and businesses protect what matters most. With more than 70 years of combined insurance experience, our agency provides knowledgeable guidance, personalized service, and a commitment to building lasting relationships throughout Nevada and the surrounding states.
Founded on the values of trust, teamwork, and community, our office creates a supportive environment where team members can grow, develop their skills, and make a meaningful impact every day. We believe in taking care of our customers and our team by providing the resources, training, and support needed to succeed.
If you’re looking to join a collaborative agency that values professionalism, personal growth, and helping others, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.