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Claims Assistant Jobs in Reno, NV (NOW HIRING)

JENSEN INFRASTRUCTURE

Claims Manager

Reno, NV · On-site

WHAT YOU'LL BE DOING As Claims Manager, you will oversee Jensen Infrastructure's Workers' Compensation, Property, and General Liability claims from initial incident through resolution. You will ...

JENSEN ENTERPRISES INC

Claims Manager

Reno, NV · On-site

WHAT YOU'LL BE DOING As Claims Manager, you will oversee Jensen Infrastructure's Workers' Compensation, Property, and General Liability claims from initial incident through resolution. You will ...

CCMSI

Claim Clerk

Reno, NV · On-site

$18 - $22/hr

We don't just process claims-we support people. As the largest privately-owned Third Party ... Scan, attach, and organize electronic documents within claim files. * Assist adjusters with diary ...

CCMSI

Claim Clerk

Reno, NV

$18 - $22/hr

We don't just process claims--we support people. As the largest privately-owned Third Party ... Scan, attach, and organize electronic documents within claim files. * Assist adjusters with diary ...

CCMSI

Claim Clerk

Reno, NV

$18 - $22/hr

We don't just process claims-we support people. As the largest privately-owned Third Party ... Scan, attach, and organize electronic documents within claim files. * Assist adjusters with diary ...

Brosy Family Dentistry

Dental assistant

Reno, NV

$22 - $25/hr

Accurately update medical records, assist with medical coding for insurance claims, and support scheduling to keep the clinic running smoothly. Compliance: Maintain a clean workspace and strictly ...

Brosy Family Dentistry

Dental assistant

Reno, NV

$22 - $25/hr

Accurately update medical records, assist with medical coding for insurance claims, and support scheduling to keep the clinic running smoothly. Compliance: Maintain a clean workspace and strictly ...

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for claims assistant in Reno, NV is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Reno, NV? The most popular types of Claims jobs in Reno, NV are:
What are popular job titles related to Claims Assistant jobs in Reno, NV? For Claims Assistant jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Reno, NV look for? The top searched job categories for Claims Assistant jobs in Reno, NV are:
What cities near Reno, NV are hiring for Claims Assistant jobs? Cities near Reno, NV with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,655 per year, or $21 per hour.

Workers' Comp Claim Assistant - Reno Nevada

Davies

Reno, NV

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Our Story
Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies North America is seeking a Worker's Comp Claims Assistant to support our claims operations team in our Reno, Nevada office. This position plays a critical role in maintaining efficient claim administration by providing clerical, administrative, and customer service support to adjusters, supervisors, and claims leadership. The ideal candidate is highly organized, detail-oriented, and able to effectively manage multiple priorities in a fast-paced claims environment.
Claims Administration Support
  • Receive and process claim notices received via phone, email, fax, and other communication channels.
  • Establish new claim files and enter claim information into internal claims management systems.
  • Route claim assignments to appropriate adjusters and teams.
  • Maintain accurate claim documentation, records, and electronic files.
  • Assist adjusters with claim-related administrative tasks and follow-up activities.
  • Process incoming and outgoing correspondence related to claim files.
Mail & Document Management
  • Process incoming and outgoing mail, faxes, and electronic communications.
  • Upload, index, and organize claim documentation, reports, photos, invoices, and other supporting materials.
  • Maintain claim registers, logs, and internal tracking systems.
  • Prepare and distribute claim-related correspondence and reports.
Clerical & Administrative Support
  • Perform data entry with a high degree of accuracy and attention to detail.
  • Support claim teams with document preparation, scanning, filing, copying, and records management.
  • Assist with check requests, payment processing, recoveries, and reimbursement documentation.
  • Prepare reports and provide administrative support to claims leadership as needed.
  • Coordinate office workflow activities and support special projects.
Customer Service
  • Answer incoming calls and respond to inquiries from policyholders, claimants, clients, vendors, and business partners.
  • Provide professional and courteous customer service while maintaining confidentiality.
  • Escalate issues and urgent matters to the appropriate claims professionals.
  • Support internal and external stakeholders through effective communication and timely follow-up.

Required
  • High school diploma or equivalent.
  • 1+ years of administrative, clerical, customer service, or insurance-related experience.
  • Strong data entry and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office Suite, including: 
    • Outlook
    • Word
    • Excel
    • Teams
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Strong attention to detail and commitment to accuracy.
  • Professional and customer-focused approach to work.
Preferred
  • Prior experience in insurance, claims administration, or a related professional services environment.
  • Familiarity with claims management systems and document management platforms.
  • Experience handling confidential information and sensitive documentation.
  • Experience supporting adjusters or claims professionals.
Skills & Competencies
  • Strong organizational and time-management skills.
  • Ability to effectively prioritize work and meet deadlines.
  • Excellent customer service and interpersonal skills.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to work independently and collaboratively within a team environment.
  • High degree of professionalism, reliability, and accountability.
  • Adaptability and willingness to learn new systems and processes.

Benefits
At Davies North America, we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:
  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Timeoff policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
  • Paid holidays
  • Life insurance and shortterm and longterm disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance 
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fairchance hiring requirements.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

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