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Claims Support Assistant Jobs (NOW HIRING)

Allied Solutions LLC

Claims Assistant

Plano, TX · On-site

$18 - $22.75/hr

The Claims Assistant is an entry level position that partners with the Claims and Recovery ... This role will be supported with ongoing coaching from leaders with a moderate case load. Job ...

Western Partitions

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

The Claims Assistant supports the Claims Manager with the administrative, documentation, communication, and tracking tasks necessary to manage workers' compensation, general liability, auto, OCIP ...

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

The Claims Assistant supports the Claims Manager with the administrative, documentation, communication, and tracking tasks necessary to manage workers' compensation, general liability, auto, OCIP ...

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR

$19.50 - $24.50/hr

The Claims Assistant supports the Claims Manager with the administrative, documentation, communication, and tracking tasks necessary to manage workers' compensation, general liability, auto, OCIP ...

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

The Claims Assistant supports the Claims Manager with the administrative, documentation, communication, and tracking tasks necessary to manage workers' compensation, general liability, auto, OCIP ...

HealthCare Partners

Claims Assistant

Garden City, NY · On-site

$21 - $24.03/hr

The Claims Assistant supports the Claims and Complaints & Grievances departments by performing administrative, data entry, and claims support functions. This position is responsible for the accurate ...

Southern Company

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Provide overall support for meetings. * Communicate effectively with internal and external ... Complete assignments in the Claims Assistant email box. * Send out acknowledgment letters on new ...

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Claims Support Assistant information

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$13

$21

$28

How much do claims support assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for claims support assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a claims support assistant do?

A Claims Support Assistant provides administrative and clerical support to claims adjusters or specialists in insurance companies. Their duties typically include processing claim forms, maintaining records, handling correspondence, and assisting customers with basic inquiries. They play an essential role in ensuring that claims are handled efficiently and accurately by organizing documentation, scheduling appointments, and updating databases. This position requires strong organizational skills, attention to detail, and good communication abilities.

What are the key skills and qualifications needed to thrive as a claims support assistant, and why are they important?

To thrive as a Claims Support Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance claims processes, usually supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, time management, and problem-solving abilities help you effectively interact with clients and team members. These skills ensure accurate claims processing, efficient workflow, and high-quality customer service, which are crucial for success in this role.

What are some typical challenges a claims support assistant may face in managing their workload, and how are they addressed?

Claims Support Assistants often handle a high volume of documentation and must ensure accuracy and compliance with company and regulatory standards. Balancing multiple claims, prioritizing urgent requests, and maintaining clear communication with adjusters and clients can be challenging. Many organizations provide structured workflows, digital tools, and regular team check-ins to help manage these demands efficiently. Support and training are also typically available to help new team members adapt and stay organized.

What is the difference between Claims Support Assistant vs Claims Processor?

AspectClaims Support AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are common
Work EnvironmentOffice setting, interacting with customers and support teamsOffice or claims department, reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonOften compared for entry-level roles assisting claims teamsCompared for roles focused on processing and evaluating claims

The Claims Support Assistant typically provides administrative and customer support within the claims process, assisting claimants and team members. In contrast, a Claims Processor actively reviews, evaluates, and processes insurance claims. While both roles require similar credentials and work in the same industry environment, their responsibilities differ, with the Claims Processor handling more technical claim evaluation tasks.

Is claims processing a stressful job?

Claims Support Assistants often find claims processing to be a demanding role due to tight deadlines, detailed documentation, and the need for accuracy. The job requires strong organizational skills and the ability to handle sensitive information, which can contribute to stress levels, especially during high workload periods or complex claims cases.

What is a claims support assistant?

A claims support assistant is a professional who helps process and manage insurance claims by gathering information, verifying details, and supporting claim adjusters. They often use claims management software and require strong organizational and communication skills to ensure efficient claim handling.

What is the role of a claims support assistant?

A claims support assistant helps process insurance claims by gathering documentation, verifying information, and communicating with clients and adjusters. They often use claim management software and require strong organizational and communication skills to ensure accurate and efficient claim handling.

What cities are hiring for Claims Support Assistant jobs?

Cities with the most Claims Support Assistant job openings:

What states have the most Claims Support Assistant jobs?

States with the most job openings for Claims Support Assistant jobs include:

What are popular job titles related to Claims Support Assistant jobs?

For Claims Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Claims Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Assistant

Plano, TX • On-site

Allied Solutions LLC
Finance and Insurance • 1 - 5K employees
Learn more about Allied Solutions LLCexternal

$18 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

187th of 315 rated insurance

Job description

The Claims Assistant is an entry level position that partners with the Claims and Recovery Department providing front line administrative and general office support. Ideal candidates should possess strong attention to detail, the ability to multitask and work in a structured work environment. This role will be supported with ongoing coaching from leaders with a moderate case load.
Job Duties and Responsibilities:
Claims Support (80%)
  • Preparing data entries in accordance with established standards.
  • Assessing reasonableness of data as well as identifying discrepancies, including reconciliations.
  • Reconciling data for new claims to be set up in a claim platform
  • May include updating basic data discrepancies identified in reports.
  • Verify coverage via internal system and attach support document to claims
  • Data Entry
  • Send out correspondence regarding claims
  • Introduction to report preparation as needed daily, weekly, monthly reports associated with the internal controls of the claim and/or recovery department.
  • Projects related to support functions as needed
  • Other duties as they apply

Understanding of claims compliance and state mandated regulations (10%)
  • Follow mandates required by state statues and regulation regarding claims correspondence.
  • Ability to read and apply instructions, short correspondence, oral/written instructions and memos

Service Delivery to customers (10%)
  • Provide quality customer service to all clients, internal or external
  • Maintain a record of actions regarding claims in appropriate system(s)
  • Effectively communicate to all parties
  • Promptly and efficiently response to all email communications (4-8hrs)

Qualifications (Education, Experience, Certifications & KSA):
  • High School Diploma or GED required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
To view our privacy statement click here
To view our terms and conditions click here

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