ZipRecruiter

Log In

1

Claims Support Assistant Jobs (NOW HIRING)

MEDLOGIX, LLC

Claims Support Assistant

Lansdale, PA · On-site

$16/hr

Claims Support Assistant Job Type: Full Time FLSA: Non-Exempt Overview: As a Claim Processor Support, you will be responsible for reviewing incoming documents, entering appropriate information into ...

MEDLOGIX, LLC

Claims Support Assistant

Hamilton, NJ · On-site

$16/hr

Claims Support Assistant Job Type: Full Time FLSA: Non-Exempt Overview: As a Claim Processor Support, you will be responsible for reviewing incoming documents, entering appropriate information into ...

Parsons Corporation

Claims Support Specialist

$63K - $111K/yr

... * Assist the Owner's legal team in preparing claim responses. * Compile document packages for ... Experience supporting claims documentation, project administration, contract support, or dispute ...

Parsons

Claims Support Specialist

$63K - $111K/yr

... * Assist the Owner's legal team in preparing claim responses. * Compile document packages for ... Experience supporting claims documentation, project administration, contract support, or dispute ...

Wellcove

Claims - Support Representative, Claims

Claims Support Associate This position is responsible for the administrative support duties of most ... Reviewing the documents received to determine if complete and accurate. * Assist Claims Management ...

QuikTrip

Sr. Claims Support Specialist

Tulsa, OK · On-site

$31.34 - $34.11/hr

This position will assist claims adjusters with administrator tasks associated with occupational ... support to the claim adjusters. Major Functions: 1. Coordination with TPA and fully insured claims ...

QuikTrip

Sr. Claims Support Specialist

Tulsa, OK · On-site

$31.34 - $34.11/hr

This position will assist claims adjusters with administrator tasks associated with occupational ... support to the claim adjusters. Major Functions: 1. Coordination with TPA and fully insured claims ...

TEKsystems

Claims Support Specialist II

Rochester, NY · On-site

$15 - $16/hr

Under moderate supervision, performs basic claims/zone support activities. Duties and ... basis. Assist with follow up calls and other claim file support as needed. Greets, screens and ...

TEKsystems

Claims Support Specialist II

Rochester, NY · On-site

$15 - $16/hr

Under moderate supervision, performs basic claims/zone support activities. Duties and ... basis. Assist with follow up calls and other claim file support as needed. Greets, screens and ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaims Support Assistant Jobs

Claims Support Assistant information

See salary details

$13

$21

$28

How much do claims support assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims support assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a claims support assistant do?

A Claims Support Assistant provides administrative and clerical support to claims adjusters or specialists in insurance companies. Their duties typically include processing claim forms, maintaining records, handling correspondence, and assisting customers with basic inquiries. They play an essential role in ensuring that claims are handled efficiently and accurately by organizing documentation, scheduling appointments, and updating databases. This position requires strong organizational skills, attention to detail, and good communication abilities.

What are the key skills and qualifications needed to thrive as a claims support assistant, and why are they important?

To thrive as a Claims Support Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance claims processes, usually supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, time management, and problem-solving abilities help you effectively interact with clients and team members. These skills ensure accurate claims processing, efficient workflow, and high-quality customer service, which are crucial for success in this role.

What are some typical challenges a claims support assistant may face in managing their workload, and how are they addressed?

Claims Support Assistants often handle a high volume of documentation and must ensure accuracy and compliance with company and regulatory standards. Balancing multiple claims, prioritizing urgent requests, and maintaining clear communication with adjusters and clients can be challenging. Many organizations provide structured workflows, digital tools, and regular team check-ins to help manage these demands efficiently. Support and training are also typically available to help new team members adapt and stay organized.

What is the difference between Claims Support Assistant vs Claims Processor?

AspectClaims Support AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are common
Work EnvironmentOffice setting, interacting with customers and support teamsOffice or claims department, reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonOften compared for entry-level roles assisting claims teamsCompared for roles focused on processing and evaluating claims

The Claims Support Assistant typically provides administrative and customer support within the claims process, assisting claimants and team members. In contrast, a Claims Processor actively reviews, evaluates, and processes insurance claims. While both roles require similar credentials and work in the same industry environment, their responsibilities differ, with the Claims Processor handling more technical claim evaluation tasks.

Is claims processing a stressful job?

Claims Support Assistants often find claims processing to be a demanding role due to tight deadlines, detailed documentation, and the need for accuracy. The job requires strong organizational skills and the ability to handle sensitive information, which can contribute to stress levels, especially during high workload periods or complex claims cases.

What is a claims support assistant?

A claims support assistant is a professional who helps process and manage insurance claims by gathering information, verifying details, and supporting claim adjusters. They often use claims management software and require strong organizational and communication skills to ensure efficient claim handling.

What is the role of a claims support assistant?

A claims support assistant helps process insurance claims by gathering documentation, verifying information, and communicating with clients and adjusters. They often use claim management software and require strong organizational and communication skills to ensure accurate and efficient claim handling.

What cities are hiring for Claims Support Assistant jobs?

Cities with the most Claims Support Assistant job openings:

What states have the most Claims Support Assistant jobs?

States with the most job openings for Claims Support Assistant jobs include:

What are popular job titles related to Claims Support Assistant jobs?

For Claims Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Claims Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Support Assistant

Lansdale, PA • On-site

MEDLOGIX, LLC
Insurance Services • 201 - 500 employees
Learn more about MEDLOGIX, LLCexternal

$16/hr

Full-time

Posted 5 days ago

Job description

Medlogix, LLC delivers innovative medical claims solutions through a seamless collaboration of our medlogix® technology, our highly skilled staff, access to our premier health care provider networks, and our commitment to keeping our clients’ needs as our top priority. Medlogix has a powerful mix of medical expertise, proven processes and innovative technology that delivers a more efficient, disciplined insurance claims process. The result is lower expenses and increased productivity for the auto insurance and workers’ compensation insurance carriers; third party administrators (TPAs); and government entities we serve.


Title: Claims Support Assistant

Job Type: Full Time

FLSA: Non-Exempt

Overview: As a Claim Processor Support, you will be responsible for reviewing incoming documents, entering appropriate information into computer, declaring events for an insurance carrier. You will review a variety of documentation to be entered and make notification of receipt to appropriate processor and/or adjuster. 

Primary Duties and Responsibilities:

  • Provide administrative support to departments and leadership as needed 
  • Respond to emails, phone calls, and general inquiries in a timely manner 
  • Handle confidential and sensitive information with discretion 
  • Conduct comprehensive reviews of all documentation submitted 
  • Associate documents with appropriate claims and review specific information
  • Attach additional documentation from multiple systems when necessary
  • Request documentation from other sources both internal and external partners
  • Utilizing proprietary platforms to perform duties as required
  • Review of tasks assigned for completion within the required due dates
  • Other duties as assigned.

Job Requirements:

  • Associate or bachelor’s degree, or equivalent work experience 
  • 1-3 years of experience in an administrative or support role 
  • Proficiency in Microsoft Office (Word, Excel, Outlook) 
  • Ability to work in a fast-paced environment and utilize multiple platforms
  • Excellent problem solving, critical thinking and decision-making skills.
  • Handle confidential and sensitive information with discretion 
  • Strong attention to detail and accuracy 
  • Ability to prioritize tasks and meet deadlines 
  • Professionalism and strong interpersonal skills 
  • Ability to work independently and as part of a team 
  • High level of confidentiality and integrity
  • Good communication skills, able to communicate clearly and succinctly, both verbally and in writing
  • Good organizational skills
  • Strong organizational and multitasking skills 

Physical requirements/Working conditions:

  • Minimal physical requirements 
  • Dynamic, time-sensitive environment
  • Working remotely 

EEOC Statement:

Medlogix is an Equal Opportunity Employer. Medlogix does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. We will continue to maintain our commitment to making all employment-related decisions based on the merit of each individual.