ZipRecruiter

Log In

1

Claims Support Assistant Jobs (NOW HIRING)

LoanCare

Claims Support Specialist - Remote

$20.43 - $34.28/hr

Overview We are seeking to fill the role of Claims Support Specialist. The ideal candidate enjoys ... Assist with monthly vendor audits and provide results to management. • Resolve escalations from ...

MSIG Holdings USA, Inc.

Claims Assistant

Los Angeles, CA · On-site

$45 - $55K/hr

Position Summary The Claims Assistant provides administrative and operational support to the Claims ... This role supports compliance across all jurisdictions in which the assigned book of business ...

MSIG Holdings USA, Inc.

Claims Assistant

Atlanta, GA

$45 - $55K/hr

Position Summary The Claims Assistant provides administrative and operational support to the Claims ... This role supports compliance across all jurisdictions in which the assigned book of business ...

MSIG Holdings USA, Inc.

Claims Assistant

Cincinnati, OH

$45 - $55K/hr

Position Summary The Claims Assistant provides administrative and operational support to the Claims ... This role supports compliance across all jurisdictions in which the assigned book of business ...

MSIG Holdings USA, Inc.

Claims Assistant

Los Angeles, CA · On-site

$45 - $55K/hr

Position Summary The Claims Assistant provides administrative and operational support to the Claims ... This role supports compliance across all jurisdictions in which the assigned book of business ...

Southern Company

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Administrative Claims Support The primary objective of this role is to deliver exceptional ... Perform accurate data entry and maintain detailed records. * Assist Claims Assistant Supervisor ...

Dollar Tree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support ...

Dollartree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support ...

Allied Solutions LLC

Claims Assistant

Plano, TX

$18 - $22.75/hr

The Claims Assistant is an entry level position that partners with the Claims and Recovery ... This role will be supported with ongoing coaching from leaders with a moderate case load. Job ...

CornerStone Staffing

Claims Research Specialist

Bedford, TX · On-site

$20 - $21/hr

Join a fast-paced Insurance claims support team as a Customer Research Specialist in Bedford, TX! In this onsite role, you'll assist customers with Property & Casualty claims, review repair estimates ...

New

previous pagenext page

Showing results 21-40

All JobsFinance And Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaims Support Assistant Jobs

Claims Support Assistant information

See salary details

$13

$21

$28

How much do claims support assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims support assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a claims support assistant do?

A Claims Support Assistant provides administrative and clerical support to claims adjusters or specialists in insurance companies. Their duties typically include processing claim forms, maintaining records, handling correspondence, and assisting customers with basic inquiries. They play an essential role in ensuring that claims are handled efficiently and accurately by organizing documentation, scheduling appointments, and updating databases. This position requires strong organizational skills, attention to detail, and good communication abilities.

What are the key skills and qualifications needed to thrive as a claims support assistant, and why are they important?

To thrive as a Claims Support Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance claims processes, usually supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, time management, and problem-solving abilities help you effectively interact with clients and team members. These skills ensure accurate claims processing, efficient workflow, and high-quality customer service, which are crucial for success in this role.

What are some typical challenges a claims support assistant may face in managing their workload, and how are they addressed?

Claims Support Assistants often handle a high volume of documentation and must ensure accuracy and compliance with company and regulatory standards. Balancing multiple claims, prioritizing urgent requests, and maintaining clear communication with adjusters and clients can be challenging. Many organizations provide structured workflows, digital tools, and regular team check-ins to help manage these demands efficiently. Support and training are also typically available to help new team members adapt and stay organized.

What is the difference between Claims Support Assistant vs Claims Processor?

AspectClaims Support AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are common
Work EnvironmentOffice setting, interacting with customers and support teamsOffice or claims department, reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonOften compared for entry-level roles assisting claims teamsCompared for roles focused on processing and evaluating claims

The Claims Support Assistant typically provides administrative and customer support within the claims process, assisting claimants and team members. In contrast, a Claims Processor actively reviews, evaluates, and processes insurance claims. While both roles require similar credentials and work in the same industry environment, their responsibilities differ, with the Claims Processor handling more technical claim evaluation tasks.

Is claims processing a stressful job?

Claims Support Assistants often find claims processing to be a demanding role due to tight deadlines, detailed documentation, and the need for accuracy. The job requires strong organizational skills and the ability to handle sensitive information, which can contribute to stress levels, especially during high workload periods or complex claims cases.

What is a claims support assistant?

A claims support assistant is a professional who helps process and manage insurance claims by gathering information, verifying details, and supporting claim adjusters. They often use claims management software and require strong organizational and communication skills to ensure efficient claim handling.

What is the role of a claims support assistant?

A claims support assistant helps process insurance claims by gathering documentation, verifying information, and communicating with clients and adjusters. They often use claim management software and require strong organizational and communication skills to ensure accurate and efficient claim handling.

What cities are hiring for Claims Support Assistant jobs?

Cities with the most Claims Support Assistant job openings:

What states have the most Claims Support Assistant jobs?

States with the most job openings for Claims Support Assistant jobs include:

What are popular job titles related to Claims Support Assistant jobs?

For Claims Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Claims Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Support Specialist - Remote

Remote

LoanCare
See more jobs at LoanCareexternal

$20.43 - $34.28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Overview
We are seeking to fill the role of Claims Support Specialist. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.
Responsibilities
• Prepare claim filing for all agencies on acquired or sold properties.
• Complete monthly process control audits and provide results to management.
• Assist with monthly vendor audits and provide results to management.
• Resolve escalations from team members within the Team Lead's scope of responsibility.
• Assist with training for incoming and existing employees.
• Assist in maintaining department job aids and procedures.
• Review exception report for system data integrity and provide trends to management when applicable.
• Assisting with research and preparing file package for internal and external audits.
• Draft written correspondence to internal lines of business and create good working relationships to ensure quick resolution of escalated tasks.
• All other duties as assigned.
Qualifications
• High School Diploma or equivalent required.
• 5+ years of experience in default mortgage servicing and/or mortgage insurance claims and/or the legal field.
• Strong knowledge of accepted business practices in the mortgage industry and understanding of claims processing.
• Strong knowledge of foreclosure processes and guidelines.
• LPS-MSP (Mortgage Servicing Platform) experience.
• Ability to manage time and priorities.
• Ability to make sound decisions and resolve issues.
• Ability to work independently and effectively meet deadlines.
• Ability to communicate effectively in writing, in person, and by telephone.
• Ability to use Microsoft Office applications, specifically, Excel and Word.
• Ability to maintain strict confidentiality.
Desired Skills and Qualifications
• 1+ years of leadership experience preferred.
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
  • Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
  • Time Off: Paid holidays, vacation, and sick leave
  • Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
  • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
  • Employee Recognition: Programs that celebrate achievements and milestones
  • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $20.43 - $34.28 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare®
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
  • A culture that helps you thrive, with resources and support to fuel your growth
  • Flexibility to work remotely, while staying connected through virtual engagement
  • Opportunities to make a real impact in an industry that touches millions of lives
  • If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

WHO WE ARE
About us ...
LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Apply