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Claims Support Assistant Jobs in Arizona (NOW HIRING)

The MJ Companies

Claims Consultant

Phoenix, AZ Β· On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Support and guide clients through the carrier claim process. Act as an advocate for the best and ...

The MJ Companies

Claims Consultant

Phoenix, AZ

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best ... Support and guide clients through the carrier claim process. Act as an advocate for the best and ...

Maricopa County, AZ

Legal Support Assistant

Phoenix, AZ Β· On-site

$18.50 - $29.50/hr

As a Legal Support Assistant, you'll handle a variety of specialized, entry-level clerical support ... Processes Victim Compensation Delinquency for claims and applications * Enters applications in a ...

Maricopa

Legal Support Assistant

Phoenix, AZ Β· Hybrid

$18.50 - $21.25/hr

As a Legal Support Assistant, you'll handle a variety of specialized, entry-level clerical support ... Processes Victim Compensation Delinquency for claims and applications * Enters applications in a ...

Maricopa

Legal Support Assistant

Phoenix, AZ Β· Hybrid

$18.50 - $21.25/hr

As a Legal Support Assistant, you'll handle a variety of specialized, entry-level clerical support ... Processes Victim Compensation Delinquency for claims and applications * Enters applications in a ...

Amwins

Claims Operations Coordinator

Scottsdale, AZ Β· On-site

Join Our Team as a Claims Operations Coordinator at Amwins Self-Funded! Join Amwins Self-Funded and ... Clerical Support : Assist with filing and other clerical duties as needed. * Ad Hoc Tasks : Handle ...

Amwins

Claims Operations Coordinator

Scottsdale, AZ Β· On-site

Join Our Team as a Claims Operations Coordinator at Amwins Self-Funded! Join Amwins Self-Funded and ... Clerical Support : Assist with filing and other clerical duties as needed. * Ad Hoc Tasks : Handle ...

Avesis

Claims Supervisor

Phoenix, AZ Β· On-site

... * Assist management and processors in resolving aged claims or handling of claims adjustment ... Support audit activity including both internal and external audit activity when needed.

Anantuni Family

Dental Assistant

Chandler, AZ Β· On-site

$17.50 - $22.75/hr

oin our dynamic dental team as a Front Desk/Dental Assistant, where your energy and enthusiasm will ... claims. * Support clinical staff with tasks like taking impressions for prosthodontics or ...

California Capital Insurance

Claims Counsel

Phoenix, AZ Β· On-site

Family Caregiver Support (Homethrive) * Child Care Resources (Tootris) * Business Travel Accident ... Overall, this position will assist in consulting on complex claim files that are reported to Claims ...

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Claims Support Assistant information

What does a claims support assistant do?

A Claims Support Assistant provides administrative and clerical support to claims adjusters or specialists in insurance companies. Their duties typically include processing claim forms, maintaining records, handling correspondence, and assisting customers with basic inquiries. They play an essential role in ensuring that claims are handled efficiently and accurately by organizing documentation, scheduling appointments, and updating databases. This position requires strong organizational skills, attention to detail, and good communication abilities.

What are the key skills and qualifications needed to thrive as a claims support assistant, and why are they important?

To thrive as a Claims Support Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance claims processes, usually supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, time management, and problem-solving abilities help you effectively interact with clients and team members. These skills ensure accurate claims processing, efficient workflow, and high-quality customer service, which are crucial for success in this role.

What are some typical challenges a claims support assistant may face in managing their workload, and how are they addressed?

Claims Support Assistants often handle a high volume of documentation and must ensure accuracy and compliance with company and regulatory standards. Balancing multiple claims, prioritizing urgent requests, and maintaining clear communication with adjusters and clients can be challenging. Many organizations provide structured workflows, digital tools, and regular team check-ins to help manage these demands efficiently. Support and training are also typically available to help new team members adapt and stay organized.

What is the difference between Claims Support Assistant vs Claims Processor?

AspectClaims Support AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are common
Work EnvironmentOffice setting, interacting with customers and support teamsOffice or claims department, reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonOften compared for entry-level roles assisting claims teamsCompared for roles focused on processing and evaluating claims

The Claims Support Assistant typically provides administrative and customer support within the claims process, assisting claimants and team members. In contrast, a Claims Processor actively reviews, evaluates, and processes insurance claims. While both roles require similar credentials and work in the same industry environment, their responsibilities differ, with the Claims Processor handling more technical claim evaluation tasks.

Is claims processing a stressful job?

Claims Support Assistants often find claims processing to be a demanding role due to tight deadlines, detailed documentation, and the need for accuracy. The job requires strong organizational skills and the ability to handle sensitive information, which can contribute to stress levels, especially during high workload periods or complex claims cases.

What is a claims support assistant?

A claims support assistant is a professional who helps process and manage insurance claims by gathering information, verifying details, and supporting claim adjusters. They often use claims management software and require strong organizational and communication skills to ensure efficient claim handling.

What is the role of a claims support assistant?

A claims support assistant helps process insurance claims by gathering documentation, verifying information, and communicating with clients and adjusters. They often use claim management software and require strong organizational and communication skills to ensure accurate and efficient claim handling.

What cities in Arizona are hiring for Claims Support Assistant jobs?

Cities in Arizona with the most Claims Support Assistant job openings:

Infographic showing various Claims Support Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Claims Consultant

Phoenix, AZ β€’ On-site

The MJ Companies
11 - 50 employees
Learn more about The MJ Companiesexternal

Full-time

Re-posted yesterday

Job description

OVERVIEW
We are The MJ Companies-a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
+ Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.
+ Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.
+ Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.
+ Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.
TECHNICAL FUNCTIONS
+ Proficient in the use of Microsoft Office Products: Excel, Word, Outlook
+ High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.
REQUIRED EDUCATION/EXPERIENCE
+ Bachelor's degree in business or related area; work equivalent
+ Property & Casualty license (or ability to obtain)
+ A minimum of 5-8 years experience in the insurance industry in a Claims or related position
+ Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills
+Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ's culture.
+ Excellent verbal and written communication skills; professional presentation

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