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Claims Service Assistant Jobs (NOW HIRING)

Marsh McLennan

Claims Service Specialist

Columbia, SC · On-site

Determine claim liabilities, value, and service provider fees, setting reserves with low to ... Along with its subsidiary, Boulder Claims, ICAT's inherent promise to policyholders is to assist ...

Marsh McLennan

Claims Service Specialist

Seattle, WA · On-site

Determine claim liabilities, value, and service provider fees, setting reserves with low to ... Along with its subsidiary, Boulder Claims, ICAT's inherent promise to policyholders is to assist ...

Marsh McLennan

Claims Service Specialist

Denver, NC · On-site

Determine claim liabilities, value, and service provider fees, setting reserves with low to ... Along with its subsidiary, Boulder Claims, ICAT's inherent promise to policyholders is to assist ...

Marsh McLennan

Claims Service Specialist

Atlanta, GA · On-site

Determine claim liabilities, value, and service provider fees, setting reserves with low to ... Along with its subsidiary, Boulder Claims, ICAT's inherent promise to policyholders is to assist ...

Marsh McLennan

Claims Service Specialist

Houston, TX · On-site

Determine claim liabilities, value, and service provider fees, setting reserves with low to ... Along with its subsidiary, Boulder Claims, ICAT's inherent promise to policyholders is to assist ...

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Claims Service Assistant information

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$13

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$28

How much do claims service assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for claims service assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claims Service Assistant vs Claims Processor?

AspectClaims Service AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, customer service interactions, administrative tasksOffice setting, reviewing claims, data entry, and processing
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Search & Comparison IntentUnderstanding entry-level claims support rolesDetailing claims processing duties and qualifications

The Claims Service Assistant and Claims Processor roles share similarities in work environment and required certifications, often involving office-based tasks within insurance companies. The main difference lies in their responsibilities: Claims Service Assistants focus on customer service and administrative support, while Claims Processors handle detailed claim review and data entry. Both roles are essential in the claims workflow, with the Claims Service Assistant typically serving as an entry point for support functions.

Is claims processing a stressful job?

Claims Service Assistants often find claims processing to be a demanding role due to the need for accuracy, attention to detail, and meeting deadlines. The job can involve handling complex cases and communicating with clients, which may contribute to stress levels, but proper training and organizational support can help manage workload and reduce stress.

What is a claims service assistant?

A claims service assistant supports insurance claims processing by gathering information, reviewing documents, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims.

What is the role of a claims service assistant?

A claims service assistant supports the claims department by processing insurance claims, verifying information, and communicating with clients and adjusters. They often use claims management software and require strong organizational and communication skills to ensure accurate and efficient claim handling.

What cities are hiring for Claims Service Assistant jobs?

Cities with the most Claims Service Assistant job openings:

What are the most commonly searched types of Claims Service jobs?

The most popular types of Claims Service jobs are:

What states have the most Claims Service Assistant jobs?

States with the most job openings for Claims Service Assistant jobs include:

What are popular job titles related to Claims Service Assistant jobs?

For Claims Service Assistant jobs, the most frequently searched job titles are:

Claims Service Assistant jobs near you
Infographic showing various Claims Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Service Representative

Orlando, FL • On-site

Florida League of Cities Inc
See more jobs at Florida League of Cities Incexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description


CLAIMS SERVICE REPRESENTATIVE

The Claims Service Representative provides clerical, administrative, and claims support to the Property & Liability Department through interaction with adjusters, customers, vendors, and claimants.   

RESPONSIBILITIES AND DUTIES

  • Timely and accurate capture of New Claims into the Appian System as assigned. 
  • Query ISO Services on all new claims and save prior injury claims history to claim file. 
  • Process claims information into the claims system.
  • Is often the first point of contact for the Member, so superior customer service is a must!
  • Represent the Company from a public relations standpoint and must conduct oneself appropriately at all times. 
  • Attend required or necessary training sessions to maintain up-to-date knowledge & skills. 
  • Assist adjusters in claim follow-up tasks, as assigned. 
  • Establish and maintain customer relationships through courteous and efficient service of customer requests.
  • Answer phones and provide superior service to the callers; assist at the front desk phones. 
  • Timely and accurately saves imaged mail into the claim file; with proper labeling of documents. 
  • Scan incoming mail, as scheduled.  
  • Compile information and outgoing mail correspondence as requested.
  • Perform other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES 

  • Knowledge of standard office procedures and equipment.
  • Knowledge of insurance terminology.
  • Must possess excellent communication skills and exchange information with others clearly and concisely.
  • Skill in typing at least 35 WPM and proficiency in operating a computer.
  • Ability to accurately compare and verify information.
  • Ability to communicate effectively with various personalities, both orally and in writing.
  • Ability to establish and maintain effective working relationships with Department heads, managers, employees and vendors.
  • Ability to manage and prioritize multiple tasks.
  • Ability to maintain composure under stressful conditions and when dealing with a variety of personalities.

TRAINING AND EXPERIENCE

 High school diploma or GED with one to three years of experience within an insurance claims environment involving interaction with claims adjusters.   

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. 

**PLEASE DO NOT APPLY IF YOU ARE A SMOKER**