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Claims Processor Jobs in Arizona (NOW HIRING)

Uber Technologies, Inc.

Claims Advocate

Phoenix, AZ · On-site +1

Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect and guiding them through the process. * Claims Management:

Uber Technologies Inc

Claims Advocate

Phoenix, AZ · On-site

Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect and guiding them through the process. * Claims Management:

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · On-site

$50K - $65K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$49K - $64K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

USAA Careers

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$49K - $64K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

USAA Careers

Claims Auto Adjuster - Non Injury

Phoenix, AZ · On-site

$50K - $65K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$50K - $65K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · Hybrid

$49K - $64K/yr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

AlphaStaffHCM

Senior Auto Claims Adjuster

Phoenix, AZ · Hybrid

$56/hr

Clearly documents thought process including damage evaluation, investigation, negotiation, and ... Works various types of claims, including ones of higher complexity, and may be assigned additional ...

Swift Transportation

Claims Service Examiner

Phoenix, AZ · On-site

$19.47 - $26.68/hr

Review and handle highly complex incoming claims calls and escalated claims issues. * Follow up to ensure claims processes are appropriately carried out by various parties. * Initiate claims and ...

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All JobsClaims Processor JobsClaims Processor Jobs in Arizona

Claims Processor information

See Arizona salary details

$11

$17

$24

How much do claims processor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims processor in Arizona is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Arizona?

The most popular types of Claims Processor jobs in Arizona are:

What are popular job titles related to Claims Processor jobs in Arizona?

For Claims Processor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Claims Processor jobs in Arizona look for?

The top searched job categories for Claims Processor jobs in Arizona are:

What cities in Arizona are hiring for Claims Processor jobs?

Cities in Arizona with the most Claims Processor job openings:

What are popular job titles related to Claims Processor jobs in AZ?

For Claims Processor jobs in AZ, the most frequently searched job titles are:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Claims Advocate

Uber Technologies, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Retirement

Posted 11 days ago

Uber rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire

Job description

About the Role

Uber is a technology company that is changing the way the world thinks about transportation. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities safer, smarter, and more connected.

As a Claims Advocate, you will manage claims related to incidents in the U.S. and Canada involving the Uber platform. Acting as the main liaison between Uber's insurance partners and stakeholders, you will facilitate claim resolutions and educate involved parties on the claims process. This role involves handling phone and chat correspondence, collaborating with Adjusters, and supporting users affected by crashes. Strong communication skills, empathy, ability to think critically, and a solid understanding of Uber's insurance policies are essential for ensuring efficient claims 

We're a 24/7 team supporting customers when they need us most - day or night. Shifts are assigned based on business needs and may include days, evenings, weekends, overnight and holidays. This hybrid role requires 60% on-site attendance at our Phoenix office. 

What You'll Do
  • Real-Time Support: Serve as the primary point of contact for users via inbound and outbound calls to successfully contact and engage with users involved in an auto crash. Demonstrate empathy and compassion, ensuring immediate user needs are met while effectively de-escalating situations when necessary.
  • Customer Advocacy: Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect and guiding them through the process.
  • Claims Management: Accurately assess insurance exposures and determine applicable coverages by investigating and submitting first notice of loss reports to insurance carriers.
  • Efficiency & Accuracy: Utilize Uber's internal safety, insurance, and compliance tools to access and submit claim information while demonstrating critical thinking.
Basic Qualifications
  • High School Diploma or equivalent.
  • 2+ years of experience in a high-volume customer-facing environment managing complex or sensitive customer issues. 
  • Experience supporting customers or users through complex, sensitive, or high-stress situations while delivering a high-quality service experience
  • Willingness to work holidays, evenings, overnight and weekends.
Preferred Qualifications
  • Experience in customer care, customer success/account management, advocate, or liaison roles supporting users through complex intake processes (e.g., FNOL/incident reporting, escalation management, relationship management).
  • Experience working with a diverse suite of technology platforms, including Google Workspace, JIRA, and familiarity with Apple/Mac hardware
  • Knowledge of U.S. auto claims coverage or insurance basics.
  • Customer empathy - You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative ways.
  • Strong written and verbal communication skills - You are an effective communicator and listener, and you're comfortable expressing ideas and opinions to varied audiences.
  • High flexibility - When the only constant is change, you're ready to roll with the punches while remaining customer-centric and driving resolutions.

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Phoenix, AZ-based roles: The base hourly rate range for this role is USD $32.94 per hour - USD $36.54 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

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