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Claims Lowes Jobs (NOW HIRING)

Lowe's

Market Delivery Support Specialist

Nashville, TN

$20.75 - $27/hr

... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...

Lowe's

Administrative Coordinator

Mooresville, NC

$17.73 - $29.61/hr

Assists with budget or expense reports for the department Responsibilities specific for Claims ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...

Lowe's

Admin Supervisor

Pittston, PA

Communicates with stores regarding their claims from shipments sent by the RDC * Orders or ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

Lowe's

Assistant Brand Manager

Mooresville, NC

$39K - $48K/yr

Work with Product Development team and QA on substantiating claims and documenting for legal review ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...

Lowe's

Market Delivery Manager - XDT

Boyce, LA

Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...

Lowe's

Market Delivery Manager - XDT

Bessemer, AL

Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...

Lowe's

Market Delivery Manager - XDT

Ellenton, FL

Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...

Lowe's

Market Delivery Manager - XDT

Loudon, TN

Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...

Lowe's

XDT Market Supervisor

Loudon, TN

Your Impact at Lowe's As a Market Delivery Supervisor, you'll be the driving force behind the ... claims and complaints related to In-Home Customer Delivery experiences. Engage with the warehouse ...

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How much do claims lowes jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for claims lowes in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the main challenges faced by Claims Associates at Lowe's, and how can new hires prepare for them?

Claims Associates at Lowe's often manage a high volume of claims related to product returns, damages, or shipping issues. One common challenge is accurately verifying claim details and coordinating with multiple departments, such as customer service and logistics, to resolve cases efficiently. New hires can prepare by developing strong communication and organizational skills, as well as becoming familiar with Lowe's internal claims systems and policies. Being proactive in problem-solving and maintaining attention to detail are key to success in this role.

What are Claims Associates at Lowe's?

Claims Associates at Lowe's are responsible for processing and managing claims related to damaged or lost merchandise, customer complaints, and vendor returns. They investigate the cause of claims, coordinate with store teams and suppliers, and ensure accurate documentation and resolution. Their role is crucial in minimizing company losses and maintaining customer satisfaction by resolving issues efficiently and professionally.

What position pays the most at Lowes?

At Lowe's, the highest-paying positions are typically store managers and regional managers, who oversee multiple stores and have significant leadership responsibilities. These roles often require extensive experience, strong leadership skills, and sometimes relevant certifications, and they can offer salaries well above entry-level positions.

How much does Lowes pay hourly employees?

At Lowe's, hourly employees typically earn between $12 and $20 per hour, depending on the position, experience, and location. Entry-level roles such as sales associates or cashiers usually start around minimum wage, while specialized roles or those with more experience may pay higher. The company also offers benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Claims Specialist at Lowe's, and why are they important?

To thrive as a Claims Specialist at Lowe's, you need a solid understanding of insurance claims processes, attention to detail, and typically a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and possibly experience with SAP or similar enterprise systems is expected. Strong problem-solving, communication, and customer service skills help you resolve issues efficiently and maintain positive relationships. These skills ensure accurate claims processing, reduce financial risk, and uphold customer satisfaction for the organization.

Is it difficult to get hired at Lowes?

Getting hired at Lowe's for a claims-related position generally involves a standard application process, including submitting an online application and possibly completing assessments or interviews. The difficulty level depends on the applicant's experience, skills, and the current job market demand, but Lowe's typically looks for candidates with good communication skills and relevant experience. Having prior knowledge of insurance claims or customer service can improve chances of being hired.

What is the pay scale at Lowes?

The pay scale for claims roles at Lowe's typically ranges from $15 to $25 per hour, depending on experience, location, and specific responsibilities. Entry-level positions may start at the lower end, while experienced claims specialists can earn higher wages, often with opportunities for overtime and benefits.

What is the difference between Claims Lowes vs Claims Adjuster?

AspectClaims LowesClaims Adjuster
CredentialsHigh school diploma or equivalent; industry-specific trainingHigh school diploma; licensing or certification often required
Work EnvironmentRetail store, customer service settingInsurance company, field or office-based
Industry UsageHome improvement retail, customer claimsInsurance industry, claims assessment

Claims Lowes primarily handles customer service and claims related to retail products at Lowe's stores, focusing on product issues and warranties. Claims Adjusters work within the insurance industry, evaluating and settling insurance claims. While both roles involve claims processing, Claims Lowes is retail-focused, whereas Claims Adjusters are insurance-focused, requiring different certifications and work environments.

More about Claims Lowes jobs
What job categories do people searching Claims Lowes jobs look for? The top searched job categories for Claims Lowes jobs are:
Claims Lowes jobs near you
Infographic showing various Claims Lowes job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Market Delivery Support Specialist

Market Delivery Support Specialist

Lowe's

Nashville, TN

$20.75 - $27/hr

Full-time

Re-posted 9 days ago

Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,156 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 95,047 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 88%

    88% say they get paid time off

    say they get paid time off

  • 81%

    81% say their health insurance is affordable

    say their health insurance is affordable

  • 76%

    76% say they have respectful managers

    say they have respectful managers

Featured by Lowe's, based on 5156 Breakroom Quiz responses from their frontline employees

Job description

What You Will Do
• Serve as the primary point of contact for both internal and external customer inquiries.
• Communicate with customers to capture feedback and enhance the in-home delivery experience.
• Proactively manage and resolve customer issues, including escalations and Executive Care cases.
• Monitor and work alerts, queues, and cases through case/order management systems.
• Manage “Save the Sale opportunities to recover potential lost revenue.
• Process customer order changes and special order tracking (SOS).
• Collaborate with stores, vendors and distribution centers to ensure inventory integrity and on-time deliveries.
• Utilize multiple systems to maintain accurate documentation, including order updates and delivery reschedules.
• Coordinate with 3PL (third-party logistics) partners to resolve customer and cargo-related claims.
• Input and manage claims (e.g., property damage) into Lowe’s claims portal.
• Ensure timely updates and resolution of claims to preserve customer trust.
• Communicate with Lowe’s retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and service providers.
• Foster strong relationships with Pro partners and vendors.
• Demonstrate adaptability in a fast-paced environment with multiple priorities.
• Exhibit strong listening, communication, and documentation skills.
• Use Microsoft Office and other applications effectively to support day-to-day operations.
• Contribute to a culture of continuous improvement and customer-first mindset.
Minimum Qualifications
• 1-2 Years in customer service or support roles
• Ability to read, write, and perform basic math skills
• Strong interpersonal and problem-solving skills
• Proficiency in Microsoft Office Suite
Preferred Work Experience
• Experience with Inventory, processing returns and communicating with vendors
• Exposure to logistics or home delivery operations

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946

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