Fairdale, KY · On-site
$20.75 - $26.75/hr
... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...
Fairdale, KY · On-site
$20.75 - $26.75/hr
... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...
Nashville, TN · On-site
$20.75 - $27/hr
... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...
Nashville, TN · On-site
$20.75 - $27/hr
... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...
Loudon, TN · On-site
$14 - $16.75/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
Loudon, TN · On-site
$14 - $16.75/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
Garner, NC · On-site
$14.25 - $17/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
Garner, NC · On-site
$14.25 - $17/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
$20.15 - $24.60/hr
... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...
$20.15 - $24.60/hr
... into Lowe's claims portal. • Ensure timely updates and resolution of claims to preserve customer trust. • Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store ...
Garner, NC · On-site
$14.25 - $17/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
Garner, NC · On-site
$14.25 - $17/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
... claims while ensuring a quality associate experience. This role serves manages the relationship with Lowe's leaves and accommodations vendor partner to include proactively partnering to ensuring ...
... claims while ensuring a quality associate experience. This role serves manages the relationship with Lowe's leaves and accommodations vendor partner to include proactively partnering to ensuring ...
Communicates with stores regarding their claims from shipments sent by the RDC * Orders or ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...
Communicates with stores regarding their claims from shipments sent by the RDC * Orders or ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...
Syracuse, NY · On-site
$19.10 - $23.25/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
Syracuse, NY · On-site
$19.10 - $23.25/hr
... claims are updated in Lowe's systems Minimum Qualifications • High School diploma Preferred Skills/Education • 1-2 Years of directly related experience in inventory and return processes • ...
Mooresville, NC · On-site
$39K - $48K/yr
Work with Product Development team and QA on substantiating claims and documenting for legal review ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...
Mooresville, NC · On-site
$39K - $48K/yr
Work with Product Development team and QA on substantiating claims and documenting for legal review ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...
Evaluate vendor data and third-party reports to support packaging claims for Lowe's Private Brands. Provide expert recommendations to Packaging and Legal teams on claim validity based on industry ...
Evaluate vendor data and third-party reports to support packaging claims for Lowe's Private Brands. Provide expert recommendations to Packaging and Legal teams on claim validity based on industry ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
... resolve claims and complaints received involving customer delivery experiences. • Manage and ... About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE ® 100 home improvement company ...
... resolve claims and complaints received involving customer delivery experiences. • Manage and ... About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE ® 100 home improvement company ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
Builds and maintains Business relationships with Retail and Pro Lowes partners. • The MDM ... to address and resolve claims and complaints received involving In Home Customer Delivery ...
$85K - $143K/yr
... purchased through Lowe's Retail Stores or Lowe's Online. Daily interactions will include ... resolve claims and complaints received involving customer delivery experiences. • Manage and ...
$85K - $143K/yr
... purchased through Lowe's Retail Stores or Lowe's Online. Daily interactions will include ... resolve claims and complaints received involving customer delivery experiences. • Manage and ...
Your Impact at Lowe's As a Market Delivery Supervisor, you'll be the driving force behind the ... address and resolve claims and complaints related to In-Home Customer Delivery experiences.
Your Impact at Lowe's As a Market Delivery Supervisor, you'll be the driving force behind the ... address and resolve claims and complaints related to In-Home Customer Delivery experiences.
Texarkana, TX · On-site
$17 - $23/hr
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store ... and Auto Claims. To be successful, the individual in this role must be organized and able to ...
Texarkana, TX · On-site
$17 - $23/hr
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store ... and Auto Claims. To be successful, the individual in this role must be organized and able to ...
$12.74 - $15.49
8% of jobs
$17.33 is the 25th percentile. Wages below this are outliers.
$15.49 - $18.25
25% of jobs
The median wage is $20.35 / hr.
$18.25 - $21
22% of jobs
$21 - $23.75
15% of jobs
$25.01 is the 75th percentile. Wages above this are outliers.
$23.75 - $26.51
11% of jobs
$26.51 - $29.26
5% of jobs
$29.26 - $32.01
3% of jobs
$32.01 - $34.77
3% of jobs
$34.77 - $37.52
3% of jobs
$37.52 - $40.28
3% of jobs
$40.28 - $43.03
1% of jobs
$12
$23
$43
| Aspect | Claims Lowes | Claims Adjuster |
|---|---|---|
| Credentials | High school diploma or equivalent; industry-specific training | High school diploma; licensing or certification often required |
| Work Environment | Retail store, customer service setting | Insurance company, field or office-based |
| Industry Usage | Home improvement retail, customer claims | Insurance industry, claims assessment |
Claims Lowes primarily handles customer service and claims related to retail products at Lowe's stores, focusing on product issues and warranties. Claims Adjusters work within the insurance industry, evaluating and settling insurance claims. While both roles involve claims processing, Claims Lowes is retail-focused, whereas Claims Adjusters are insurance-focused, requiring different certifications and work environments.
$20.75 - $26.75/hr
Full-time
Re-posted 10 hours ago
6.8
Lowe's
Based on 5,242 frontline employees who took The Breakroom Quiz
6.2
National retailers average
Based on 96,181 frontline employees who took The Breakroom Quiz
The best things about working at Lowe's
Featured by Lowe's, based on 5242 Breakroom Quiz responses from their frontline employees
91%
say they get paid time off
80%
say their health insurance is affordable
75%
say they have respectful managers
Featured by Lowe's, based on 5242 Breakroom Quiz responses from their frontline employees
What You Will Do
• Serve as the primary point of contact for both internal and external customer inquiries.
• Communicate with customers to capture feedback and enhance the in-home delivery experience.
• Proactively manage and resolve customer issues, including escalations and Executive Care cases.
• Monitor and work alerts, queues, and cases through case/order management systems.
• Manage “Save the Sale opportunities to recover potential lost revenue.
• Process customer order changes and special order tracking (SOS).
• Collaborate with stores, vendors and distribution centers to ensure inventory integrity and on-time deliveries.
• Utilize multiple systems to maintain accurate documentation, including order updates and delivery reschedules.
• Coordinate with 3PL (third-party logistics) partners to resolve customer and cargo-related claims.
• Input and manage claims (e.g., property damage) into Lowe’s claims portal.
• Ensure timely updates and resolution of claims to preserve customer trust.
• Communicate with Lowe’s retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and service providers.
• Foster strong relationships with Pro partners and vendors.
• Demonstrate adaptability in a fast-paced environment with multiple priorities.
• Exhibit strong listening, communication, and documentation skills.
• Use Microsoft Office and other applications effectively to support day-to-day operations.
• Contribute to a culture of continuous improvement and customer-first mindset.
Minimum Qualifications
• 1-2 Years in customer service or support roles
• Ability to read, write, and perform basic math skills
• Strong interpersonal and problem-solving skills
• Proficiency in Microsoft Office Suite
Preferred Work Experience
• Experience with Inventory, processing returns and communicating with vendors
• Exposure to logistics or home delivery operations
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.From Lowe's, via Breakroom
Bonus opportunities
Tuition-free education assistance
Flexible scheduling options
401(K) with up to 4.25% company match
Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave
Paid time off
Access to comprehensive healthcare options
Employee stock purchase plan
From Lowe's
From Lowe's
Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.
Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.
From Lowe's
Our Core Behaviors:
Our Values:
Sourced by ZipRecruiter
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Retail
10,000+ Employees
Mooresville, NC, US
1946
