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Claims Associate Jobs in Dothan, AL (NOW HIRING)

1915 South / Ashley

Associate of Guest Solutions

Dothan, AL · On-site

$13.50 - $16.25/hr

Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and ...

1915 South / Ashley

Associate of Guest Solutions

Dothan, AL · On-site

$13.50 - $16.25/hr

Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and ...

1915 South / Ashley

Associate of Guest Solutions

Dothan, AL · On-site

$13.50 - $16.25/hr

Associate, Guest Solutions Join our winning team, 1915 South, as an Associate of Guest Solutions ... Process service and warranty claims from intake through resolution * Coordinate delivery support ...

Abbott

Accounts Receivable Associate

Greenwood, FL · On-site

$17.25 - $22.25/hr

Execute daily collections tasks including follow-up on unpaid claims and resolution of denials ... Associate's or Bachelor's degree preferred. Equivalent combination of education and experience ...

Abbott

Accounts Receivable Associate

Greenwood, FL · On-site

$17.25 - $22.25/hr

Execute daily collections tasks including follow-up on unpaid claims and resolution of denials ... Associate's or Bachelor's degree preferred. Equivalent combination of education and experience ...

RenewableWorks

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

... to associates. * Lead investigations for worker's compensation claims * Conduct new hire orientations at customer locations as needed. * Represent the company at local job fairs and build ...

PeopleReady

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

... to associates. * Lead investigations for worker's compensation claims * Conduct new hire orientations at customer locations as needed. * Represent the company at local job fairs and build ...

TrueBlue

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

... to associates. * Lead investigations for worker's compensation claims * Conduct new hire orientations at customer locations as needed. * Represent the company at local job fairs and build ...

PeopleReady

Territory Manager

Dothan, AL · On-site

$62K - $75K/yr

... to associates. * Lead investigations for worker's compensation claims * Conduct new hire orientations at customer locations as needed. * Represent the company at local job fairs and build ...

Rural King

Mechanic II

Dothan, AL · On-site

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... The position involves service parts ordering and warranty claims filing responsibilities, alongside ...

Walgreens

Pharmacy Customer Service Associate

Dothan, AL · On-site

$16 - $18/hr

Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy ...

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Claims Associate information

See Dothan, AL salary details

$12

$19

$27

How much do claims associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for claims associate in Dothan, AL is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.96 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Dothan, AL? The most popular types of Claims jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Claims Associate jobs? Cities near Dothan, AL with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Dothan, AL as of July 2026, with employment types broken down into 68% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,685 per year, or $19.1 per hour.

Cargo Claim Prevention Manager

AAA Cooper Transportation

Dothan, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

AAA Cooper Transportation rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

53rd of 64 rated delivery companies

Job description

The Cargo Claim Prevention Manager will be responsible for implementing and administering methods, procedures, and standards for the purposes of supporting the service center's efforts in prevention of cargo loss and damage so as to prevent potential claims and claim liability, assist in improving operational efficiencies and quality of service, and OS&D mitigation efforts in a specific geographical region.
As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:
  • Health, Dental and Vision Insurance
  • Compay Health Savings Account contributions
  • 401k with company match
  • Company paid life insurance
  • Long Term Disability
  • Dependent Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Wellness programs
  • Paid Holidays
  • Paid vacation
  • Weekly direct payroll deposits
  • Tuition Reimbursement Program
  • Employee Assistance Program

AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.
Essential Job Duties and Responsibilities:
Support all claim prevention activities throughout the assigned geographical region/territory including, but not limited to:
o Support and assist service center OS&D and operations personnel in handling all high value shortages and damages
o Support and assist all levels of service center personnel to ensure compliance with all OS&D, claims, and claims prevention policies and procedures
o Guide, train, teach and support all levels of Service Center personnel on proper loading and freight handling techniques
o Guide, train, teach and support all levels of Service Center personnel on bill control functions and procedures designed to reduce exposure to lost freight claims, improve service, improve customer tracking/tracing abilities that ultimately impact service center operational efficiency and productivity
o Manage and assist the service centers in the timely disposition of over, astray, refused, and salvage freight
o Assist service center management in identifying and correcting deficiencies in Dock, P&D, and administrative operations that may be contributing to OSD and delays in processing OSD
o Identify trends in OSD Activities to help service centers improve efficiency and reduce costs
Interacts with shippers and consignees in corrective action to reduce, minimize and/or eliminate claims
Work with Executive Management, Director Sales & Operations, Service Center Managers, Sales Territory Managers, and the Claims Prevention General Manager to identify root causes of OS&D and assist with suggestions and plans to eliminate nonconformance.
Work with the Claims Manager in investigating, minimizing, and resolving high value, technical, and complicated claims
Perform other duties as assigned by the Department General Manager
Pay Range: - , General Benefits:
Job Requirements
Associate's degree or higher college completion, preferably in Transportation, Logistics or related area of study
Operations management/supervisory experience.
Preferably experience in OS&D and/or claims prevention in the transportation industry.
Proficient with Microsoft Office software and OS&D computer related programs
Familiarity with basic cargo claims liability
Strong verbal, interpersonal and supervisory skills
Strong written and verbal communication skills
Extensive travel required as needed and/or directed
Category: Service Center Leadership

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