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Claims Associate Jobs in Mobile, AL (NOW HIRING)

Director of Billing

Daphne, AL

$46K - $61K/yr

Support electronic claims processing, remittance enrollment, eligibility services, and ... Associate's degree or additional post-secondary education preferred. * Certified Professional Coder ...

Optician - Mobile, AL

Mobile, AL · On-site

$17 - $22/hr

Optician/Optical Associate - Mobile, AL Primary Location: Mobile, AL Occasional travel to other ... Submit insurance claims, post payments, and follow up on outstanding receivables. Dispense ...

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Optician - Foley, AL

Foley, AL · On-site

$14.75 - $19/hr

Optician/Optical Associate - Foley, AL Primary Location: Foley, AL Occasional travel to other ... Submit insurance claims, post payments, and follow up on outstanding receivables. Dispense ...

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Claims Associate information

See Mobile, AL salary details

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How much do claims associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for claims associate in Mobile, AL is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
What are the most commonly searched types of Claims jobs in Mobile, AL? The most popular types of Claims jobs in Mobile, AL are:
What are popular job titles related to Claims Associate jobs in Mobile, AL? For Claims Associate jobs in Mobile, AL, the most frequently searched job titles are:
What cities near Mobile, AL are hiring for Claims Associate jobs? Cities near Mobile, AL with the most Claims Associate job openings:
Infographic showing various Claims Associate job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,318 per year, or $20.8 per hour.

Billing and Coding Associate

Derick Dermatology PLLC

Mobile, AL • Remote

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Derick Dermatology rating

5.4

Company rating: 5.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

*This position is remote full-time. Candidates must live in Alabama.*

Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and an outstanding patient experience.

Core Values
At DD, our core values underpin our culture and guide our actions:

  • Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care.
  • Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice.
  • Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues.
  • DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.

Perks

  • Weekly Pay
  • Paid Training
  • Opportunities for Advancement
  • Employee Assistance Program (EAP)
  • Employee Discount on Cosmetic Services and Products

Position Purpose

The Billing and Coding Associate is responsible for entering payments within an EMR system and generating invoices to be sent to the patient. This position is responsible for accurately coding medical claims and sending electronically to insurance payers each day. Handles in-bound and out-bound calls, insurance verification, assisting patients with insurance questions, and working both patient and insurance aged receivables.

Role and Responsibilities
  • Collects, posts, and manages patient account payments.
  • Prepares and reviews patient statements.
  • Imports and balances EFT’s.
  • Identifies and corrects rejected claims.
  • Reviews delinquent accounts and contacts for collection purposes.
  • Verifies patients’ insurance coverage.
  • Answer questions regarding billing and insurance policies.
  • Process payments from insurance companies.
  • Follows up to see if a claim is accepted or denied.
  • Reviews and appeals unpaid and denied claims accordingly.
  • Evaluates medical record documentation to ensure proper CPT and ICD-10 codes are billed appropriately.
  • Obtains precertification, if required, for specific procedures.
  • Investigates insurance fraud and reports if found.
Qualifications and Education Requirements
  • Official High School Transcripts, Diploma or Equivalency Certificate
  • Ability to navigate between different tabs and systems on the computer while attending phone calls.
  • CPB or other Medical Billing Certification desired, but not required.
  • CPC or Medical Coding Certification desired, but not required.

Preferred Skills

  • Strong Attention to Detail
  • Ability to Multitask
  • General Understanding of Insurance Terminology
  • Ability to Communicate Clearly with Patients and Staff

Additional Notes

- This position is remote, and the candidate must live in Alabama.

- Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function.

- Must have a dedicated workspace within your home

- Must pass a Wi-Fi speed test


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