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Claims Associate Jobs in Florence, AL (NOW HIRING)

Super Dollar

PHARMACY TECH (CERTIFIED)

Athens, AL · On-site

$15.25 - $18.50/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify ... We consider our associates to be our greatest asset. Over 13% of the company is currently owned by ...

Food City

Pharmacy Tech (Certified)

Athens, AL · On-site

$15.25 - $18.50/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify ... We consider our associates to be our greatest asset. Over 13% of the company is currently owned by ...

Signature Smile

Business Assistant I

Florence, AL · On-site

$16.75 - $22.50/hr

Properly process insurance claims to ensure patient benefits are maximized * Other duties and ... Associate's Degree / bachelor's degree Certifications * None Knowledge/Skills/Abilities

All JobsClaims Associate JobsClaims Associate Jobs in Florence, AL

Claims Associate information

See Florence, AL salary details

$12

$18

$27

How much do claims associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for claims associate in Florence, AL is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.72 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Florence, AL?

The most popular types of Claims jobs in Florence, AL are:

What are popular job titles related to Claims Associate jobs in Florence, AL?

For Claims Associate jobs in Florence, AL, the most frequently searched job titles are:

What cities near Florence, AL are hiring for Claims Associate jobs?

Cities near Florence, AL with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Florence, AL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,182 per year, or $18.8 per hour.

Assistant Litigation Counsel Employment Law

West Virginia University Health System

Florence, AL

Full-time

Re-posted 11 days ago

West Virginia University rating

6.9

Company rating: 6.9 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

464th of 623 rated colleges and universities

Job description

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.The Assistant Litigation Counsel is responsible for assisting the Associate Litigation Counsel in managing the legal affairs of West Virginia United Health System, Inc. This responsibility includes daily interaction with employees of WVUHS and its related entities, outside retained counsel, opposing counsel, personnel of administrative agencies and court personnel. This position reports to the Associate Litigation Counsel and AVP/Senior Litigation Counsel.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Juris Doctorate

2. West Virginia Bar membership or eligibility to obtain WV bar membership within 90 days of employment

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Three (3) years prior experience in litigation

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Provides day-to-day legal representation to WVUHS and its related entities in employment matters, including employment litigation, administrative proceedings, open unasserted and asserted claims and open suits, including claims and cases.

2. Performs designated tasks in employment claims and cases and in employment-related general liability claims and cases.

3. Conducts employee and witness interviews in preparation for defense of employment claims and cases.

4. Performs legal research and prepares legal memoranda addressing legal issues presented in matters and cases involving WVUHS and its related entities and employees.

5. Prepares case summaries, pleadings, motions, discovery requests and responses and other matters or case-related materials to provide effective legal representation to WVUHS and its related entities and employees.

6. Participates in planning and executing discovery plans, alternative dispute resolution, hearings, and trial strategies for claims and cases.

7. Interviews and prepares witnesses for case development, discovery, depositions, administrative hearings, and/or trial testimony.

8. Appears as counsel on behalf of WVUHS and its related entities and employees at discovery depositions, administrative hearings, mediations, hearings and trials, either independently or with Associate Litigation Counsel or AVP/Senior Litigation Counsel.

9. Provides assistance to Associate Litigation Counsel and AVP/Senior Litigation Counsel in dealing with legal issues, including but not limited to, conducting legal research, fact-gathering and other investigatory activities, development and implementation of discovery plans and responses, including electronic discovery.

10. Assists with policy review and development, employee education

11. Assists outside counsel retained by AVP/Sr. Litigation Counsel or General Counsel with case-related tasks and serves as a liaison between outside counsel and WVUHS and its related entities and employees

12. Other duties as assigned by Associate Litigation Counsel or AVP/Senior Litigation Counsel

13. Demonstrates regard for the dignity and safety of all patients, family members, visitors, and hospital personnel as defined in the philosophy of the organization.

14. Displays courteous and professional attitude and represents WVUHS in a positive manner 100% of the time.

15. Maintains proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.

16. Provides adequate notice to supervisory personnel prior to absence or tardiness in accordance with departmental policy.

17. Participates in planning and implementing change and maintaining and improving productivity through attendance and participation in staff meetings, task forces, standing committees, special projects and discussions with supervisors.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to concentrate and sit at a desk for long periods of time

2. Ability to work in a fast-paced environment including live hearings

3. Visual requirements: Near Vision, Depth Perception, Extensive Exposure to Video Displays

4. Ability to hear normal conversation, telephone communications

5. Occasional lifting, carrying, pushing and/or pulling up to 25 lbs.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

SYSTEM West Virginia University Health System

Cost Center:

509 SYSTEM Legal Services

Address:

1240 Suncrest Towne CentreMorgantownWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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