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Claims Trainee Jobs in Dothan, AL (NOW HIRING)

First Acceptance Corporation

PIP Adjuster

Marianna, FL · On-site +1

$44K - $58K/yr

Follows-up on claims to ensure all pertinent information is received to settle claims. * Authorizes payment of claims within company guidelines. Maintains current knowledge of new claim settlement ...

Kemper

Insurance Agent Trainee

Dothan, AL · On-site

Responding promptly to service requests such as beneficiary changes, claims, and loans * Record keeping, accounting for money collected, and processing policy paperwork Agent Expectations: * Grow the ...

All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Dothan, AL

Claims Trainee information

See Dothan, AL salary details

$26.4K

$29.5K

$31.8K

How much do claims trainee jobs pay per year?

As of Aug 11, 2026, the average yearly pay for claims trainee in Dothan, AL is $29,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,200.00 and $30,900.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Dothan, AL? The most popular types of Claims jobs in Dothan, AL are:
What are popular job titles related to Claims Trainee jobs in Dothan, AL? For Claims Trainee jobs in Dothan, AL, the most frequently searched job titles are:
What cities near Dothan, AL are hiring for Claims Trainee jobs? Cities near Dothan, AL with the most Claims Trainee job openings:
Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Dothan, AL as of August 2026, with employment types broken down into 1% Internship, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $29,545 per year, or $14.2 per hour.

Claims PIP Manager

First Acceptance Corporation

Marianna, FL • On-site, Remote

Full-time

Re-posted 4 hours ago

Job description

RESPONSIBILITIES
  • Directly supervises a team of PIP and/or PIP Demand Adjusters ensuring losses are handled in a professional and prompt manner and that specified goals are met.
  • Provides direction to PIP team on all aspects of claims handling and claims supervision.
  • Reviews and evaluates the file-handling process to meet company and statutory guidelines.
  • Coordinates the investigation process with other units and outside vendors as required.
  • Identifies potential for subrogation and refers claims to the subrogation group as appropriate.
  • Identifies potential fraud and makes referrals to the special investigation unit (SIU) as appropriate.
  • Reviews coverage based on the policy and jurisdiction.
  • Receives, approves, or denies medical payments.
  • Documents activity on claim files.
  • Mentors and coaches team members to develop skills, increase job knowledge and achieve stated performance objectives.
  • Updates the PIP Director on trends and unusual claim activity.
  • Ensures consistent delivery of services that meets or exceeds customer expectations and complies with regulatory and company standards.
  • Responsible for team performance management and evaluations.
  • Performs other related duties as assigned.

JOB REQUIREMENTS
  • A 2-year degree or higher related to the insurance field is highly desirable; high school diploma or equivalency required.
  • A minimum of 5 years of experience handling Florida PIP claims including responding to pre-suit demands.
  • Minimum of 2 years of leadership experience within the auto insurance claims industry preferred.
  • Thorough knowledge of claims investigation techniques, as well as medical and legal aspects of claims.
  • Knowledge of the No-Fault auto insurance policy and Florida No-Fault Statute.
  • A solid understanding of the claims policies and procedures in resolving pre-suit PIP demands.
  • Strategic-minded, and deeply committed to employee development and morale within a high-performance environment.
  • Medical terminology, medical coding and ICD9/10 experience preferred.
  • Ability to read, analyze, comprehend, and disseminate information from medical documents.
  • Ability to effectively perform in a fast-paced environment while managing multiple priorities simultaneously with a high degree of detail.
  • Ability to deal with dynamic situations, to be able to modify plans, actions, and decisions in light of changing situations and circumstances.
  • Exceptional customer service and teamwork philosophy. Excellent verbal & written communication skills.
  • Above average computer skills with various industry software knowledge a plus; ability to use Microsoft Office Suite products.
  • Must currently hold or have the ability to secure and maintain Florida adjuster license(s) within 60 days of employment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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