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Initial Loss Reporting Claims Associate Jobs in Dothan, AL

Store Sales Associate

Dothan, AL

$13.75 - $15.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... cash losses, reporting incidents of theft or dishonesty and following all current operational ...

Store Sales Associate

Enterprise, AL

$12 - $13.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... cash losses, reporting incidents of theft or dishonesty and following all current operational ...

Store Sales Associate

Dothan, AL · On-site

$13.75 - $15.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... cash losses, reporting incidents of theft or dishonesty and following all current operational ...

Store Sales Associate

Enterprise, AL · On-site

$12 - $13.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... cash losses, reporting incidents of theft or dishonesty and following all current operational ...

... for claims or receiving issues Maintains necessary documentation and reporting Coordinates ... Associates will be required to attend and successfully complete all job-required trainings and ...

Store Supervisor

Ozark, AL · On-site

$65K - $100K/yr

... for claims or receiving issues Maintains necessary documentation and reporting Coordinates ... Associates will be required to attend and successfully complete all job-required trainings and ...

Department Supervisor

Ozark, AL · On-site

$65K - $100K/yr

... for claims or receiving issues Maintains necessary documentation and reporting Coordinates ... Associates will be required to attend and successfully complete all job-required trainings and ...

... associates to meet staffing needs and achieve company growth potentialControls the unexplained loss ... reports and providescourt room testimony as needed Partners in collaborative efforts with other ...

Accounts Receivable Associate

Greenwood, FL · On-site

$17.25 - $22.25/hr

... claims and resolution of denials. * Analyze aging reports to identify trends and prioritize ... Associate's or Bachelor's degree preferred. Equivalent combination of education and experience ...

Marvin's - Yard Associate

Ozark, AL · On-site

$13.50 - $17.75/hr

Identify product shortages and out-of-stocks and report to store management. * Maintain yard and ... Safety & Loss Prevention: * Possess strong working knowledge of store security measures as they ...

Apply online and come to our open interviews October 18th! 😊😊✨ Reporting to the General ... Protects company assets by adhering to all loss prevention standards and acting with integrity in ...

Retail Associate

Enterprise, AL

$12 - $13.75/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Dothan, AL · On-site

$13.75 - $16/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Enterprise, AL · On-site

$12 - $13.75/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

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Initial Loss Reporting Claims Associate information

See Dothan, AL salary details

$12

$19

$27

How much do initial loss reporting claims associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for initial loss reporting claims associate in Dothan, AL is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.96 per hour, depending on experience, location, and employer.

What does an initial loss reporting claims associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What are the key skills and qualifications needed to thrive as an initial loss reporting claims associate?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.

What are some common challenges faced by an initial loss reporting claims associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

What job categories do people searching Initial Loss Reporting Claims Associate jobs in Dothan, AL look for?

The top searched job categories for Initial Loss Reporting Claims Associate jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Initial Loss Reporting Claims Associate jobs?

Cities near Dothan, AL with the most Initial Loss Reporting Claims Associate job openings:

Infographic showing various Initial Loss Reporting Claims Associate job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,685 per year, or $19.1 per hour.

Store Sales Associate

Dothan, AL


Citi Trends
Apparel and Accessories Stores • 1 - 5K employees

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Respectful managers


$13.75 - $15.75/hr

Part-time

Re-posted 16 days ago


Job description

CITITRENDS, Inc.
Position Description
Department: Store Operations
Title: Sales Associate
Reports To: Store Management
FLSA Status: Non-Exempt
Location: In Store
JOB SUMMARY
The Sales Associate is responsible for playing a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
KEY RESPONSIBILITIES/ OUTCOMES
Processes freight
Assisting with price changes/markdowns
Balances register according to company policy
Bags merchandise efficiently when completing a customer's transaction
Handles all cash, checks and credit cards correctly and by company policy
Obtains management approval when needed for returns, voids and checks
Handles maintenance and housekeeping duties as assigned
Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
Follows all safety procedures
Must keep a professional, neat appearance, including wearing a name tag
Assists management in merchandising sales floor according to stock level.
Explains our exchange/refund policies to customers after transactions.
Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
Performs other duties as may be assigned.
REQUIRED SKILLS & ABILITIES
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
EDUCATION & EXPERIENCE
High school diploma or equivalent
PHYSICAL REQUIREMENTS
Sales Associates must work their scheduled hours per week and perform the essential physical functions listed below with or without accommodation.
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)
Use of hands (manual dexterity, grasping (Frequent to Continuous)
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position

They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law are prohibited.
This role requires sound judgment, discretion, and the ability to operate effectively in a fast-paced, multi-location retail environment

Responsibilities may change based on business needs.
CITITRENDS is an equal opportunity employer.



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