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Remote Claims Jobs in Dothan, AL (NOW HIRING)

First Acceptance Corporation

PIP Adjuster

Marianna, FL · On-site +1

$44K - $58K/yr

Follows-up on claims to ensure all pertinent information is received to settle claims. * Authorizes payment of claims within company guidelines. Maintains current knowledge of new claim settlement ...

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Remote Claims information

See Dothan, AL salary details

$27.7K

$58.7K

$81.8K

How much do remote claims jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote claims in Dothan, AL is $58,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $68,600.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What skills and qualifications are needed to thrive as a remote claims specialist?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What is a remote claims job?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Dothan, AL? The most popular types of Claims jobs in Dothan, AL are:
What are popular job titles related to Remote Claims jobs in Dothan, AL? For Remote Claims jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Remote Claims jobs in Dothan, AL look for? The top searched job categories for Remote Claims jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Remote Claims jobs? Cities near Dothan, AL with the most Remote Claims job openings:
Remote Claims jobs near you
Infographic showing various Remote Claims job openings in Dothan, AL as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $58,735 per year, or $28.2 per hour.

Claims PIP Manager

First Acceptance Corporation

Marianna, FL • On-site, Remote

Full-time

Re-posted 26 days ago

Job description

RESPONSIBILITIES
  • Directly supervises a team of PIP and/or PIP Demand Adjusters ensuring losses are handled in a professional and prompt manner and that specified goals are met.
  • Provides direction to PIP team on all aspects of claims handling and claims supervision.
  • Reviews and evaluates the file-handling process to meet company and statutory guidelines.
  • Coordinates the investigation process with other units and outside vendors as required.
  • Identifies potential for subrogation and refers claims to the subrogation group as appropriate.
  • Identifies potential fraud and makes referrals to the special investigation unit (SIU) as appropriate.
  • Reviews coverage based on the policy and jurisdiction.
  • Receives, approves, or denies medical payments.
  • Documents activity on claim files.
  • Mentors and coaches team members to develop skills, increase job knowledge and achieve stated performance objectives.
  • Updates the PIP Director on trends and unusual claim activity.
  • Ensures consistent delivery of services that meets or exceeds customer expectations and complies with regulatory and company standards.
  • Responsible for team performance management and evaluations.
  • Performs other related duties as assigned.

JOB REQUIREMENTS
  • A 2-year degree or higher related to the insurance field is highly desirable; high school diploma or equivalency required.
  • A minimum of 5 years of experience handling Florida PIP claims including responding to pre-suit demands.
  • Minimum of 2 years of leadership experience within the auto insurance claims industry preferred.
  • Thorough knowledge of claims investigation techniques, as well as medical and legal aspects of claims.
  • Knowledge of the No-Fault auto insurance policy and Florida No-Fault Statute.
  • A solid understanding of the claims policies and procedures in resolving pre-suit PIP demands.
  • Strategic-minded, and deeply committed to employee development and morale within a high-performance environment.
  • Medical terminology, medical coding and ICD9/10 experience preferred.
  • Ability to read, analyze, comprehend, and disseminate information from medical documents.
  • Ability to effectively perform in a fast-paced environment while managing multiple priorities simultaneously with a high degree of detail.
  • Ability to deal with dynamic situations, to be able to modify plans, actions, and decisions in light of changing situations and circumstances.
  • Exceptional customer service and teamwork philosophy. Excellent verbal & written communication skills.
  • Above average computer skills with various industry software knowledge a plus; ability to use Microsoft Office Suite products.
  • Must currently hold or have the ability to secure and maintain Florida adjuster license(s) within 60 days of employment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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