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Claims Associate Jobs in Iowa (NOW HIRING)

Missouri Employers Mutual

Subrogation Supervisor

Columbia, IA · On-site

$78K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate in Claims (AIC) * Senior Claim Law Associate (SCLA) * Certified Subrogation Recovery Professional (CSRP) Licenses * Valid driver's license required. * Claims Adjusting License preferred.

West Bend Insurance Company

Property Adjuster

Cedar Rapids, IA

$68K - $86K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Claims designation -Associate in General Insurance designation -CPCU coursework or other continuing education #LI-BW1 The salary range for this position is $68,000-$90,000. The actual base pay ...

West Bend Insurance Company

Property Adjuster

Cedar Rapids, IA · On-site +1

$68K - $86K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Claims designation -Associate in General Insurance designation -CPCU coursework or other continuing education #LI-BW1 Salary Statement The salary range for this position is $68,000-$90,000. The ...

West Bend Insurance Company

Property Adjuster

Cedar Rapids, IA · On-site +1

$68K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... in Claims designation-Associate in General Insurance designation-CPCU coursework or other continuing education #LI-BW1 Salary Statement The salary range for this position is $68,000-$90,000. The ...

The Weitz Company

Associate General Counsel

Des Moines, IA · On-site

  • Life

  • Retirement

  • PTO

In addition, the Associate Counsel will oversee group claims and litigation to assure legal compliance. The Weitz Company has been Building a Better Way since 1855. We are a full-service construction ...

Weitz

Associate General Counsel

Des Moines, IA · On-site

  • Life

  • Retirement

  • PTO

In addition, the Associate Counsel will oversee group claims and litigation to assure legal compliance. The Weitz Company has been Building a Better Way since 1855. We are a full-service construction ...

Berkley

SIU Manager

Urbandale, IA

Fraud Claims Law Specialist (FCLS), Certified Insurance Fraud Investigator (CIFI), Certified Fraud Examiner (CFE), Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC). Education ...

Dal-Tile

Warehouse Associate - (FT)

Urbandale, IA · On-site

$15 - $18/hr

  • Retirement

... claims. * Operates forklift equipment. * Maintains a clean and organized facility by sweeping ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

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Showing results 41-60

All JobsClaims Associate JobsClaims Associate Jobs in Iowa

Claims Associate information

See Iowa salary details

$12

$19

$28

How much do claims associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for claims associate in Iowa is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.68 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Iowa?

The most popular types of Claims jobs in Iowa are:

What are popular job titles related to Claims Associate jobs in Iowa?

For Claims Associate jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Iowa look for?

The top searched job categories for Claims Associate jobs in Iowa are:

What cities in Iowa are hiring for Claims Associate jobs?

Cities in Iowa with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,002 per year, or $19.7 per hour.

Subrogation Supervisor

Missouri Employers Mutual

Columbia, IA • On-site

$78K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Are you an experienced subrogation professional who enjoys both leading people and driving results? MEM Insurance is seeking a Subrogation Supervisor to lead our subrogation team while managing a portfolio of complex recovery matters. This is an excellent opportunity for a collaborative leader who thrives on developing talent, strengthening processes, and maximizing recovery outcomes.
As a working supervisor, you will provide day-to-day leadership, coaching, and technical guidance to a team of subrogation professionals while maintaining an active caseload of complex files. You will partner closely with claims leadership, legal counsel, and external experts to ensure timely investigations, effective recovery strategies, and high-quality claim outcomes.
The ideal candidate brings a passion for mentoring others, a strong understanding of subrogation practices, and a commitment to continuous improvement. At MEM, you'll have the opportunity to make a meaningful impact on our claims operations while helping build a strong, engaged, and successful team.
Essential Duties and Responsibilities
Leadership & Team Development
  • Provide day-to-day leadership, coaching, and mentorship to the subrogation team.
  • Foster a culture of accountability, collaboration, continuous learning, and exceptional service.
  • Partner with the Claims Consulting Manager to recruit, train, develop, and retain high-performing team members.
  • Establish clear performance expectations and conduct performance reviews aligned with MEM's performance management process.
  • Support employee development, succession planning, and career growth initiatives.
  • Lead regular team meetings and individual coaching sessions to align priorities and share best practices.
  • Participate in claims leadership discussions and departmental initiatives.

Subrogation Operations & Recovery Management
  • Oversee the execution of MEM's subrogation program to maximize recovery opportunities and ensure adherence to established policies and procedures.
  • Manage a personal caseload of complex and catastrophic subrogation files from investigation through resolution.
  • Develop and implement recovery strategies that balance financial outcomes with operational efficiency.
  • Conduct comprehensive claim investigations, preserve critical evidence, and maintain complete file documentation.
  • Perform cost-benefit analyses to evaluate recovery opportunities and allocate resources effectively.
  • Participate in claim reviews and collaborate with claims partners to develop file strategy and direction.
  • Monitor arbitration outcomes and identify trends, process improvements, and recovery opportunities.

Legal Coordination & Negotiation
  • Collaborate with legal counsel and external partners to preserve rights and develop litigation strategies.
  • Negotiate settlements with carriers, attorneys, and other interested parties.
  • Represent MEM's interests during mediations, arbitrations, depositions, hearings, and other legal proceedings as needed.
  • Provide consultation and status updates to policyholders, agents, underwriters, and internal stakeholders regarding subrogation matters.
  • Support litigation management efforts and coordinate with external counsel on complex recovery files.

Evidence Management & Vendor Partnerships
  • Ensure evidence is properly secured, documented, and maintained according to legal and regulatory requirements.
  • Maintain chain-of-custody standards and oversee evidence storage practices.
  • Partner with field investigators, engineers, attorneys, and technical experts to support investigations and recovery efforts.
  • Monitor vendor utilization to ensure quality service and responsible cost management.

Training & Continuous Improvement
  • Develop and deliver onboarding and ongoing subrogation training programs for claims staff.
  • Share industry trends, regulatory updates, and best practices to promote team effectiveness.
  • Coordinate educational opportunities with external experts and industry partners.
  • Identify and implement process improvements that enhance efficiency, reduce cycle times, and support operational excellence.
  • Support budget planning and resource management activities related to the subrogation function.

Industry Engagement
  • Utilize industry resources, databases, and recovery tools to support investigative and recovery efforts.
  • Pursue ongoing professional development and maintain industry knowledge.
  • Serve as a subject matter expert for subrogation-related initiatives and professional forums when appropriate.

Qualifications
Education
  • Bachelor's degree in Business Administration, Finance, Economics, or a related field required.

Designations/Certifications
Preferred:
  • Associate in Claims (AIC)
  • Senior Claim Law Associate (SCLA)
  • Certified Subrogation Recovery Professional (CSRP)

Licenses
  • Valid driver's license required.
  • Claims Adjusting License preferred.

Experience
  • 7-10 years of subrogation experience required. Relevant workers' compensation claims experience may be considered in lieu of direct subrogation experience.
  • Prior experience handling complex recovery matters, investigations, arbitration, and litigation-related activities.
  • Leadership, supervisory, or team development experience preferred.
  • Experience researching insurance laws, regulations, and compliance requirements strongly preferred.

Company Culture and Values
At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other's growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.
Diversity Statement
MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.
Total Rewards Overview
  • Health Plans: Medical, Dental, and Vision
    Includes fertility benefits, fully paid preventative care, and adult orthodontia.
  • Employer-Paid Life and Disability Benefits:
    Life Insurance (3x base salary), AD&D, Short and Long-term Disability.
  • Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
  • Flexible Spending Account and Dependent Care options
  • Health Savings Account: Generous employer contribution.
  • Time Away from Work:
    Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.
  • Employee Assistance Programs
  • 401k Retirement Plan: Employer match and profit sharing.
  • Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

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