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Claims Associate Jobs in Washington, IA (NOW HIRING)

Hills Bank

Fraud Specialist

Hills, IA · On-site

$16.25 - $21/hr

Review reported claims and process those claims based on established procedures or escalate for ... High school diploma required. Prefer an associate's degree (AA) from a two-year college or ...

UNFI

EHS Partner - Iowa City, IA

Iowa City, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and security/loss prevention leaders. This role will assist with the development ... Education/Certification: • Associates degree with major course work in EHS, risk management or a ...

Walmart

Store Supervisor

Washington, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

(USA) Auto Care Center Coach

Muscatine, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

Store Supervisor

Mount Pleasant, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

Department Supervisor

Muscatine, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

(USA) Auto Care Center Coach

Mount Pleasant, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

(USA) Auto Care Center Coach

Washington, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

Department Supervisor

Mount Pleasant, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

Store Supervisor

Muscatine, IA · On-site

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

Walmart

(USA) Auto Care Center Coach

Muscatine, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims and returns zoning the area ordering arranging and organizing merchandise99 supplies and ... for associates by hiring and training mentoring assigning duties providing recognition and ...

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Showing results 1-20

All JobsClaims Associate JobsClaims Associate Jobs in Washington, IA

Claims Associate information

See Washington, IA salary details

$12

$18

$27

How much do claims associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims associate in Washington, IA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.58 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Washington, IA?

The most popular types of Claims jobs in Washington, IA are:

What job categories do people searching Claims Associate jobs in Washington, IA look for?

The top searched job categories for Claims Associate jobs in Washington, IA are:

What cities near Washington, IA are hiring for Claims Associate jobs?

Cities near Washington, IA with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Washington, IA as of July 2026, with employment types broken down into 68% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,880 per year, or $18.7 per hour.

Account Associate - State Farm Agent Team Member

Shawn Mccarty - State Farm Agent

Fairfield, IA • On-site

$50K - $70K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Benefits:
  • Hiring Bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fairfield, IA and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shawn Mccarty - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.