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Claims Associate Jobs in Alabama (NOW HIRING)

Berkley

Associate Claims Specialist

Homewood, AL · On-site

$58K/yr

This is achieved by handling claims with integrity and compassion while taking an outcome focused approach. * Independently manage only workers' compensation claims by investigating and approving ...

Berkley

Associate Claims Specialist

Homewood, AL

$58K/yr

This is achieved by handling claims with integrity and compassion while taking an outcome focused approach. Key Functions will include but not be limited to: * Independently manage only workers ...

Berkley

Associate Claims Specialist

Homewood, AL · On-site

$58K/yr

Company URL: www.berkindcomp.com The Claims Department is changing the landscape of the Workers' Compensation industry by providing agents and their insureds with exceptional results. This is ...

NaphCare

Senior Claims Adjudicator

Vestavia Hills, AL · On-site

Overview NaphCare is hiring an experienced Senior Claims Adjudicator just like you to join our team ... Associate Degree or higher or equivalent work experience. * Minimum five years of recent ...

NaphCare

Senior Claims Adjudicator

Birmingham, AL

Overview NaphCare is hiring an experienced Senior Claims Adjudicator just like you to join our team ... Associate Degree or higher or equivalent work experience. * Minimum five years of recent ...

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$27

How much do claims associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims associate in Alabama is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.91 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Alabama? The most popular types of Claims jobs in Alabama are:
What are popular job titles related to Claims Associate jobs in Alabama? For Claims Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Alabama look for? The top searched job categories for Claims Associate jobs in Alabama are:
What cities in Alabama are hiring for Claims Associate jobs? Cities in Alabama with the most Claims Associate job openings:
Claims Associate jobs near you
Associate Claims Specialist

Associate Claims Specialist

Berkley

Homewood, AL • On-site

$58K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Company Details
Berkley Industrial Comp (BIN) provides best-in-class workers compensation insurance solutions to high hazard industries. BIN's mission is to provide an unparalleled client experience within the high hazard workers compensation market. BIN achieves its mission by focusing on the following core values:
  • Integrity - Do the right thing, always. Build trust through honesty, transparency, and consistency.
  • Exceeding Expectations - Go beyond "good enough." Deliver standout results and raise the bar every time.
  • Empowerment - Equip and trust people. Encourage initiative, decision-making, and growth.
  • Expertise - Stay sharp. Apply deep knowledge and continuous learning to deliver smart solutions.
  • Community - Connect with purpose. Foster belonging, respect, and shared success.

Company URL: www.berkindcomp.com
Responsibilities
The Claims Department is changing the landscape of the Workers' Compensation industry by providing agents and their insureds with exceptional results. This is achieved by handling claims with integrity and compassion while taking an outcome focused approach.
  • Independently manage only workers' compensation claims by investigating and approving related medical treatment.
  • Handle all technical aspects of claims including coverage, medical management, file management, subrogation, reserving and settlement.
  • Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in the jurisdictions assigned.
  • Interprets medical records applying medical terminology.

Qualifications
  • Bachelor's degree preferred
  • 0-2 years' experience in workers' compensation
  • Possess effective interpersonal, analytical and negotiations skills.
  • Demonstrate well-developed oral and written communication skills.
  • Demonstrates evidence of self-motivation and the ability to effectively multi-task.
  • Interdepartmental collaboration and innovation with underwriting, loss control, business development and marketing
  • Have or will secure a Property and Casualty License with 120 days of employment.

Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
• Base Salary Range: 52k-$58k
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Sponsorship not Offered for this Role

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