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Claims Assistant Jobs in Alabama (NOW HIRING)

CSAA

Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims. * Assist in taking first notice of ...

CSAA

Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims. * Assist in taking first notice of ...

Koch Foods

EMT (Certification Required)

Collinsville, AL · On-site

$14.50 - $19.25/hr

Maintain workers compensation information for claims. * Assist in scheduling doctor visits and transportation. * Conduct drug testing and schedule hearing tests as needed. * All other relevant duties ...

Long's

Customer Service Representative

Fairhope, AL · On-site

$14 - $15/hr

Process orders, invoicing, and customer claims * Assist with escalated customer service issues * Maintain product knowledge and assist customers with questions * Support training efforts for new ...

Viva Health

Claims Training Coordinator

Birmingham, AL · On-site

Employee Assistance Program See more about the benefits of working at Viva Health - Key Responsibilities * Assist and support the claims trainer with on-boarding and ongoing training activities for ...

VIVA Health

Claims Training Coordinator

Birmingham, AL · Remote

Employee Assistance Program See more about the benefits of working at Viva Health - Key Responsibilities * Assist and support the claims trainer with on-boarding and ongoing training activities for ...

Snelling BHAM

Be Seen First

Bilingual Claims Clerk II

Birmingham, AL · On-site

$17.50 - $18.90/hr

This position will assist with workers' compensation claims, communicate with members regarding claims reporting, maintain accurate records, and support the Claims Department with daily ...

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Claims Assistant information

See Alabama salary details

$12

$19

$25

How much do claims assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims assistant in Alabama is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.72 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Alabama?

The most popular types of Claims jobs in Alabama are:

What are popular job titles related to Claims Assistant jobs in Alabama?

For Claims Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Alabama look for?

The top searched job categories for Claims Assistant jobs in Alabama are:

What cities in Alabama are hiring for Claims Assistant jobs?

Cities in Alabama with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Alabama as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,685 per year, or $19.1 per hour.

Claims Administrative Assistant

Alfa Insurance Corporate Careers

Montgomery, AL • On-site

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Company Overview

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. 
Working as a Claims Administrative Assistant II for Alfa Insurance® offers a remarkable opportunity that extends beyond performing administrative tasks for the claims manager. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.
Job Summary
 
Are you looking for a rewarding career in the insurance industry? Do you have a keen eye for details and deadlines? Do you enjoy working with a team of professionals who are committed to customer service excellence? If you answered yes, then you might be the perfect fit for the Claims Administrative Assistant position at Alfa Insurance. As a Claims Administrative Assistant, you will play a vital role in supporting our Claims department. You will be responsible for various administrative tasks, such as processing incoming drafts and mail, handling lawsuits, and preparing and maintaining consolidated reports on claims files and activity.  At Alfa Insurance, we pride ourselves on delivering on our promise to our customers.
Responsibilities
●    Assist in efficient operation of Subrogation Recovery Unit by processing subrogation proceeds and communications on a timely basis.
●    Facilitate subrogation recoveries by providing accurate collection processes and information via communications with entities such as insurance companies, attorneys and adjusters.
●   Facilitate subrogation recoveries by maintaining and asserting accurate workflows from Alfa’s claim staff to the appropriate and most efficient avenue of recovery, including assignments to attorneys, arbitration and collection agencies.  
●   Maintain records of incoming receivables to assure accurate and efficient accounting of subrogation proceeds. 
●   Perform administrative tasks for the claim’s manager; perform general office functions and related tasks as required.
●   Will be responsible for paying emergency road service claims and helping to resolve issues with claims
Qualifications
  • High School diploma required. 
  • Computer, telephone, customer service, and general clerical skills. 
  • Excellent interpersonal, written, and oral communication skills. 
  • Proficient in Microsoft Word, Excel, and PowerPoint. 
  • Strong attention to detail and deadlines. 
  • Able to work without daily supervision
Benefits/Perks
  • Opportunity for annual performance bonus
  • Discounts on your auto insurance (underwriting approval required)
  • Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career with Alfa
  • College tuition discounts at various colleges in Alabama
  • Fitness center
  • Onsite cafeteria