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Claims Assistant Jobs in Wisconsin (NOW HIRING)

From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling, assistance coordination, and tech-driven solutions that combine efficiency with a human-first approach. By ...

Claims Supervisor

Waukesha, WI · On-site

$73K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to assist team members to develop knowledge and understanding of claims practice * Effective quantitative, analytical and interpretive skills * Strong leadership, management and motivational ...

Claims Supervisor

Waukesha, WI · Remote

$73K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to assist team members to develop knowledge and understanding of claims practice * Effective quantitative, analytical and interpretive skills * Strong leadership, management and motivational ...

Claims Specialist

Middleton, WI · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... * Assist with litigation management activities and coordination with defense counsel when ... Interest in learning claims handling and insurance operations * Ability to manage multiple ...

The process includes the review and/or testing of claims, benefits and fee schedules to ensure claims process correctly. Accountable as a resource to all employees in the claims department as well as ...

Claims Examiner

Milwaukee, WI · On-site +1

$62K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Confirms coverage of claims by reviewing policies and documents submitted in support of claims. Analyzes coverage and communicates coverage positions. * Drafts coverage position letters independently

Group Claims Support Specialist

Madison, WI · On-site

$21.44 - $29.16/hr

As a Group Claims Support Specialist , you'll play a vital role in supporting our Group Claims team ... Scan, upload, index, and manage electronic and physical claim documents. * Assist with claim filing ...

Showing results 21-40

Claims Assistant information

See Wisconsin salary details

$14

$21

$28

How much do claims assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claims assistant in Wisconsin is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $23.03 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.

What are the most commonly searched types of Claims jobs in Wisconsin?

The most popular types of Claims jobs in Wisconsin are:

What are popular job titles related to Claims Assistant jobs in Wisconsin?

For Claims Assistant jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Claims Assistant jobs?

Cities in Wisconsin with the most Claims Assistant job openings:

Infographic showing various Claims Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,193 per year, or $21.2 per hour.

Claims Adjuster

battleface

Stevens Point, WI • On-site

Full-time

Re-posted 21 days ago


Job description

about us:battleface is building a humanity-focused travel insurance company to bring people and the world together. For too long, travel insurance has centered on the company and not the traveler. We're changing that by connecting people with customized coverage at the right price, exactly when and where they need it.

Robin Assistis the global assistance and claims partner behind the scenes supporting not only battleface but also a wide range of insurers, brokers, and managing general agents across the travel insurance industry. From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling, assistance coordination, and tech-driven solutions that combine efficiency with a human-first approach. By working across the industry, Robin Assist helps raise the standard for how travelers are supported worldwide.


about the role:join Robin Assist as aClaims Adjusterand help travelers through some of their toughest days. You'll investigate and resolve travel medical claims with speed, empathy, and accuracy. Using our tech-enabled claims gateway, you'll streamline workflows, cut down paperwork, and keep all parties informed, while ensuring adherence to underwriting, regulatory, and policy guidelines.


This role is about more than just claims, it's about being a trusted partner for travelers when they need support most.


what you'll do

  • Investigate, evaluate, and resolve travel medical claims end-to-end
  • Adjudicate benefits per policy terms and statutory requirements
  • Process invoices through cost-containment networks
  • Maintain clear, timely updates to customers, providers, and partners on claim status
  • Document thoroughly in the claims system and ensure complete, high-quality files
  • Assess the need for medical management and escalate appropriately
  • Process bills in accordance with statutory requirements and internal controls
  • Identify potential fraud/waste/abuse and collaborate with investigative team
  • Deliver excellent written and verbal customer communication throughout the claim lifecycle
  • Perform additional responsibilities as needed to support the team and our customers


what you'll bring (essentials)

  • Proven experience handlingaccident and sickness/travel medical claims, including complex domestic and international cases
  • Current (or ability to obtain) state adjuster licensing
  • A belief that claims processing should enhance, not hinder, the customer experience
  • Strength in writing, negotiation, communication, organization, reporting, data gathering, reserving, brainstorming, and researching
  • Comfort working with data, forms, spreadsheets, and policy wordings


licensing & compliance

  • Must hold (or be eligible to obtain) state adjuster licensesfor adjudicating travel insurance claims
  • Adhere to state insurance regulations
  • Maintain continuing-education requirements tied to state licenses


bonus points

  • Startup or high-growth environment experience
  • Although English is our operating language we're always looking for language skills to support our global member base


how you'll make an impact

  • Set clear, relevant goals and consistently surpass them
  • Prioritize the work that moves the needle for travelers and the business
  • Build strong relationships with customers, providers, and partners to advance our mission of a humanity-focused travel insurance experience