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Claims Assistant Jobs in Madison, WI (NOW HIRING)

Acrisure

Claims Specialist

Middleton, WI · On-site

$50K - $55K/yr

... * Assist with litigation management activities and coordination with defense counsel when ... Interest in learning claims handling and insurance operations * Ability to manage multiple ...

CBCS

Claims Account Manager

Madison, WI

Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting * Assist with contracts, renewals, and financial reconciliation, including claim costs and ...

Dairy Queen

Assistant Manager

Sun Prairie, WI · On-site

$16 - $20/hr

... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...

Auxiant

Claims Examiner

Madison, WI · On-site

Process claims in a timely manner with acceptable accuracy * Answer inbound phone calls from members and providers. * Handle correspondence from members and providers in a timely manner. * Analyze ...

Auxiant

Claims Examiner

Madison, WI · On-site

Responsible for processing medical claims and correspondence and handling customer service calls from members, providers, and clients. Essential Functions: * Process claims in a timely manner with ...

Auxiant

Claims Examiner

Madison, WI · On-site +1

Responsible for processing medical claims and correspondence and handling customer service calls from members, providers, and clients. Essential Functions: * Process claims in a timely manner with ...

Auxiant

Claims Examiner

Madison, WI

Responsible for processing medical claims and correspondence and handling customer service calls from members, providers, and clients. Essential Functions: * Process claims in a timely manner with ...

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Claims Assistant information

See Madison, WI salary details

$14

$21

$28

How much do claims assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claims assistant in Madison, WI is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $23.03 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Madison, WI?

The most popular types of Claims jobs in Madison, WI are:

What are popular job titles related to Claims Assistant jobs in Madison, WI?

For Claims Assistant jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Madison, WI look for?

The top searched job categories for Claims Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Claims Assistant jobs?

Cities near Madison, WI with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 3% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,117 per year, or $21.2 per hour.

Adjuster, Property Insurance Claims

Elevate Claims Solutions

Janesville, WI • On-site

Full-time

Re-posted 19 days ago

Job description


Elevate Claims Solutions is built on the knowledge that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate?
If you are a daily field property adjuster based in Central Wisconsin, we want to talk to you.
How will we Elevate you?
  • We want to know and understand your unique skillset and goals.We are committed to receiving your feedback on how we can best support your progression and advancement towards those goals.
  • Expand your career opportunities in a role where you can see that you are making a difference in people's lives.
  • Meaningful work in a culture of continuous improvement.
  • A diverse market of carriers
  • Clear communication of service and quality expectations; internal and external.
  • Guidelines that provide upfront understanding of each carrier's requirements.
  • Continuous feedback, including real-time Quality Assurance and formalized quarterly coaching sessions to identify areas of strength and opportunity.Training and development opportunities tailored to individual growth objectives.
  • A tenured foundation of industry experts with a wide knowledge base for you to consult.

How will you Elevate?
  • Prioritize policyholders during their time loss through demonstrated empathy and understanding.
  • Valuing our partnerships with our carrier clients; recognizing and maximizing the ways in which our Elevated Claims Handling can support them and their policyholders.
  • Outstanding work ethic.This is not a 9-5 position and you will be called upon to maintain a flexible schedule to help meet the needs of insureds and carriers.
  • Clear, consistent, and timely communication.We, and our carriers, want and need strong lines of communication.
  • You must be open to receiving and providing feedback.
  • The ability to effectively and independently manage workload while exercising good judgement.
  • Strong written and verbal communication skills.
  • Strong technological skills with the ability to work within various claims management systems.
  • Minimum of three years of residential and commercial property adjusting experience.
  • Carrier experience is desired.
  • Liability experience is a plus.
  • Current, active Xactimate license and experience writing both residential and commercial damage estimates in Xactimate.
  • Ability to pass a background screen.
  • Current, active license where required.
  • Equipment and ability to access roofs.

If you are ready to Elevate claims with a firm that truly values and supports you, let us know - we may be a fit.

Apply